Family Services Officer
Elmwood Infant School, Croydon, Surrey, CR0 2PL14 days remaining to apply
Start date details
As soon as possible
Closing date
19 November 2026 at 12pm (midday)
Date listed
5 November 2026
Job details
Job role
- Other support role
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours per week
Contract type
- Permanent
Pay scale
- Grade 8, SCP 26-28
What skills and experience we're looking for
Experience working directly with children and families in education, social care, family support, early help, youth work, community services or similar settings
Has a strong understanding of safeguarding, child protection and early help processes
Understands child development, trauma, attachment and the factors that impact children's wellbeing
Can build trusting relationships with children, families and professionals
Is skilled at having sensitive and supportive conversations with parents and carers
Is calm, resilient and solution-focused when working in emotionally demanding situations
Has excellent organisational, administrative and record-keeping skills
Can work effectively as part of a team whilst also using their own initiative
Share Elmwood's commitment to inclusion, safeguarding and children's rights
What the school offers its staff
We offer:
A welcoming, inclusive and supportive school community
The opportunity to be part of a highly respected safeguarding and pastoral team
High-quality professional development and training, including comprehensive Designated Safeguarding Lead training in line with Keeping Children Safe in Education 2026
Opportunities to further develop safeguarding, family support and leadership expertise
Employee wellbeing support
Local Government Pension scheme
Enhanced family leave entitlements including paternity and parental leave in line with the Employment Rights Act 2025.
Statutory Sick pay from day one of sickness absence
Flexible working arrangements considered from day one of employment
Complimentary school lunch available when supporting and dining with pupils
25 days annual leave rising to 28 days after 5 years' continuous local government service, plus bank holidays
The opportunity to make a real and lasting difference to children and families
Flexible working opportunities
Flexible working arrangements considered from day one of employment
Further information about the job
If you are passionate about supporting children and families, believe in early interventions and want to work in a school where relationships matter, we would love to hear from you.
We warmly encourage prospective candidates to visit the school and see our wonderful community in action. Visits provide an opportunity to meet staff, explore the school and learn more about this rewarding role. To arrange a visit, please contact the school office.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This job requires you to download an application form, you will be able to upload the application once complete.
CVs will not be accepted for this application.
Additional documents
If you need these documents in an accessible format, please contact the school.
About Elmwood Infant School
- Organisation type
- Local authority maintained school, ages 3 to 7
- Education phase
- Primary school
- Size
- 357 pupils enrolled
- Age range
- 3 to 7
- Ofsted report
- View Ofsted report
- Email address
- recruitment@elmwoodinfants.co.uk
- Phone number
- 02086897681
Elmwood Infant and Nursery School is a large, four-form entry school with a 52-place nursery. We are located a short walk away from the centre of Croydon and serve a diverse community, with over 50 different languages spoken by our children, families and staff. Children’s rights are an integral part of our curriculum and we are very proud of the fact that we are a UNICEF Gold Rights Respecting School. Our team and stakeholders recognise the individuality of each child and we were awarded the Jo Cox Memorial Award in 2017 for our work on inclusion and equality. We have a highly experienced, long-standing and stable team of staff and governors, with parents and carers who are very appreciative of the school and its commitment to community cohesion.
Arranging a visit to Elmwood Infant School
To arrange a visit and increase the chance of a successful application email recruitment@elmwoodinfants.co.uk.
School location
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