Head of Student Services/Student Hub

Wildern School, Southampton, Hampshire, SO30 4EJ

7 days remaining to apply

• Closing date

  6 May 2026 at 12pm (midday)

• Date listed

  29 April 2026

Job details

• Job role:
  • Pastoral, health and welfare
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full-time equivalent salary: £33,179.00 Annually (FTE) Grade E – Step 1 £33,179 FTE, Actual Annual Salary £27,883.12

Head of Student Services/Student Hub job summary

Head of Student Services/Student Hub 37 hours per week, term time only (38 weeks), Monday to Thursday 8.00am to 4.00pm and Friday 8.00am to 3.30pm. Grade E - Step 1 £33,179 FTE, Actual Annual Salary £27,883.12.

As part of our commitment to staff wellbeing RAISE Education Trust is trialling a two week half term break 19th to 30th October 2026. Following this trial, should the Trust revert back to a one-week October half term break from 2027 the contractual working weeks would increase to 39 weeks and the salary would increase accordingly.

Are you a trailblazer with a passion for changing young lives? Do you thrive in a fast-paced environment where no two days are the same? If you are an innovative, approachable, and high-energy professional, we want you to lead the heart of our school!

As our Head of Student Hub /Student Services, you won’t just be managing a team, you will be the architect of a positive school culture. You will play a pivotal role in shaping student behaviour, driving attendance, and ensuring every young person at Wildern School has the support they need to flourish.

We are looking for someone who doesn’t just follow processes but seeks to improve them. You will need the confidence to navigate complex situations with empathy and the innovation to try new ideas. If you have the "X-factor" when it comes to communication and a relentless drive to see youngsters succeed, this is the career-defining move you have been waiting for.

Ready to make a real difference? Join the Wildern family and help us shape the future.

We are looking for someone who;

• Will be at the forefront of supporting students and families, breaking down barriers to learning, and celebrating progress.
• Can inspire(and lead) and coordinate a team committed to excellence in student welfare and behaviour management.
• Will oversee the Pastoral Interventions and coordinate on a daily basis
• Has a comprehensive knowledge and understanding of current and best practice for working with students with EBSA, SEMH or behavioural needs.
• Can build excellent working relationships with students, which allow them to communicate their challenges and overcome them.
• Can support the emotional needs of students in line with school policies.
• Can model best practice for and with students who present with complex, challenging behaviour in school.
• Can support staff and needs with individual students developing and demonstrating strategies for inclusion.
• Can work alongside DHT and AHT for Pastoral to monitor and analyse the impact of student behaviour with a view to reduce and improve attendance.
• Can work as part of a very well established pastoral team in improving the outcomes for students though high levels of attendance and engagement in their learning.
• Has experience of working with external agencies to ensure all students have full access to educational opportunities and are able to overcome barriers to learning.
• Has the professional skills and knowledge to develop effective relationships with parents, students and other professional colleagues.
• Can lead the development and delivery of educational support packages with students and their families.
• Can work with families in challenging circumstances.
• Can lead/manage staff to ensure that they are working effectively and proactively in supporting students that are utilising the Student Hub

Benefits of working for our trust include:

• Friendly and sociable colleagues.
• RAISE a Hand day: One day per academic year — a fully paid day off to support personal events.
• Two-week October half term: Providing staff and students with an extended break during the autumn term.
• Free on-site car park.
• Staff membership rates to our modern on-site Leisure Centre.
• Enrolment in one of the UK’s largest public sector pension schemes.
• A tax efficient Cycle-to-Work scheme through salary sacrifice.
• Good transport links.

We are part of the RAISE Education Trust which comprises of Wildern School, Deer Park Secondary School and Boorley Park Primary School. Our staff form a collective team that makes a difference to the lives of our students. This is an exciting time for the trust and all colleagues present and future.

If you currently work in a school, please ensure one of your references is from your current Headteacher.

Please submit your application as soon as possible as we may invite candidates to interview before the closing date. Closing Date: Midday, Wednesday 6th May 2026.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date if we receive applications that meet the criteria. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

RAISE Education Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Wildern Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Wildern School

• School type: Academy, ages 11 to 16
• Education phase: Secondary school
• School size: 1800 pupils enrolled
• Age range: 11 to 16
• Ofsted report: View Ofsted report
• School website: Wildern School website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/wildern-school

Wildern School is a popular, oversubscribed secondary school situated in the Southampton suburbs. We are a school with significant strength in the CPD of staff, developing our teachers for the next stage of their careers. All students and staff alike can take advantage of excellent facilities which include a lecture theatre, digital media suites, a recording studio, both PC and Mac Suites, community sports centre and access to a professional theatre.

We are part of the Wildern Academy Trust which comprises of Wildern School, Deer Park Secondary School and Boorley Park Primary School.

This is an exciting time for the trust and all colleagues joining us.

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