Hub ICT Technician

E-Act Ousedale School, Newport Pagnell, Buckinghamshire, MK16 0BJ

14 days remaining to apply

• Start date details

  TBC

• Closing date

  2 November 2026 at 9am

• Date listed

  15 October 2026

Job details

• Job role:
  • IT support
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full time equivalent salary: £29,542.00 - £31,525.00 Annually (Actual) NJC SCP 12-16

Hub ICT Technician job summary

Job Title: Hub ICT Technician

Location: Ousedale School

Join us in Opening Minds, Opening Doors!

Are you ready to step into a rewarding role within one of our dynamic national teams? Whether your expertise lies in Finance, Estates, IT, Operations, or People, we believe in harnessing innovation and collaboration to drive excellence across our trust. We are excited to welcome passionate professionals who want to make a meaningful impact.

Our national teams play a vital role in supporting academies across England. You’ll join a dedicated network that helps shape the educational experience of thousands of children - because their success is at the heart of everything we do.

We are seeking an experienced and proactive Hub ICT Technician to join our team and play a key role in supporting the delivery of reliable, efficient and consistent ICT services across the Academy. Working closely with the IT Manager, you will provide comprehensive technical support to staff and students, help maintain effective ICT systems and contribute to the continuous improvement of technology services across the Academy.

Key responsibilities:

• Operating the ICT Helpdesk effectively, responding to and resolving support requests within agreed service timescales.
• Maintaining accurate and up-to-date inventories and asset registers for hardware, software, cabling, consumables and network/system documentation.
• Providing first-line and second-line support for ICT-related queries, escalating issues to third-party suppliers where appropriate.
• Working in accordance with E-ACT's policies and commitments relating to Equality, Diversity and Inclusion, promoting a positive and inclusive environment for all.

Pay range:

• NJC SCP 12-16
  (£29,542 - £31,525)
• Full Time (37 hours)
• Permanent

Qualifications and Skills:

• 5 GCSEs (or equivalent) including English and Mathematics at Grade 4/C or above. 
• Recognised ICT qualification or equivalent demonstrable experience.
• Ability to organise and prioritise own workload and work to deadlines especially during periods of pressure. 
• Ability to design and set up spreadsheets and databases.
• Strong problem-solving and fault-finding skills, with the ability to identify root causes and implement effective solutions.

What are we about?

Join a trust that is going places!

We are proud to lead system-wide change both locally and nationally, providing sector-wide support while transforming futures. Most recently, E-ACT was named Large Trust MAT of the Year 2026 at the MAT Excellence Awards. Our achievements are further recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, as well as the TES Trust Leadership Award 2024.

E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour. In addition, Greenfields Academy has been designated as a RISE Reception Network Lead School. This is a testament to the impact of our people-first culture and relentless drive for excellence.

Want to be a part of something extraordinary? Find out more at www.e-act.org.uk

Benefits:

Financial and Lifestyle

We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.

Professional Growth and Development

We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities.

Culture and Wellbeing

Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success.

Please look at our 'Work for Us' page and Recruitment Pack for more information.

How to apply:

Please read the supporting documentation carefully before completing your application.

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.

E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About E-Act Ousedale School

• Organisation type: Academy, ages 11 to 19
• Education phase: Secondary school
• Size: 2239 pupils enrolled
• Age range: 11 to 19
• Ofsted report: View Ofsted report
• Website: E-Act Ousedale School website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/ousedale-school

Ousedale School is a very successful two campus academy with an outstanding track record of results at both GCSE and A Level. We have been in the top 2% in the country for our A Level results for the past 10 years. At GCSE our results over the last year have been consistently outstanding, particularly in the core areas.

Please do not send your CV - application forms only will be accepted which can be obtained from our website.

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