Basic experience & knowledge of ICT and technical issues• A genuine interest in ICT• Evidence of being a good communicator• Enthusiastic approach to Customer Service• Strongly task-driven/multi-tasking• Good oral and written communication skills• Self-motivated• Sound problem analysis and problem-solving skills• Team player prepared to work to achieve results• Enthusiastic approach to customer service
Training to be Provided
CORE MODULESThe apprenticeship contains the following three core key modules which seek to develop theknowledge, skills and behaviours required to be a successful Information Communications Technician.The final module is a Pathway module to provide specialist career track skills and knowledge dependingon which track was chosen at the outset from the 3 options available.Computer Fundamentals & SecurityGain an understanding of the core concepts in computing including hardware, software, security and troubleshooting.Introduction to Networking & Cloud ServicesAn introduction to the fundamental cloudconcepts of networking and cloud computing, including networkingmodules, devices and protocols.Communication in SupportSupport in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.
This is a great opportunity to learn on the job with the potential of a permanent position, salary increase, additional training and career development.
Great Heights Academy Trust is committed to safeguarding and promoting the welfare of children, young
people and vulnerable adults and expects all staff to share this commitment. Applicants to posts that are
exempted from the Rehabilitation of Offenders Act will require a DBS (formerly CRB) from the Disclosure
and Barring Service, the appropriate pre-employment checks that will include references from previous
employers, confirmation of the right to work in the UK before the appointment is confirmed.
If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps