- School type
- Academy, ages 11 to 18
- Education phase
- Secondary
- School size
- 1033 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- School website
- Holcombe Grammar School website
IT Engineer
More than one location, The Thinking Schools Academy Trust11 days remaining to apply
Start date details
May 2025
Closing date
9 April 2025 at 11:59pm
Date listed
21 March 2025
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours per week, standard shift: 08:00 - 16:00 (finish 15:30 on a Friday) subject to operational need.
Contract type
- Permanent
Full-time equivalent salary
- £32,848 - £38,944
What skills and experience we're looking for
Thinking Technology are seeking to appoint an IT Engineer, who will be primarily based at Holcombe Grammar School. Travel to other sites within the hub may be required to cover absence or provide additional support when required.
The successful post-holder will provide advanced, detailed troubleshooting, support and day-to-day configuration of Infrastructure equipment, systems, and services- within Information Technology (IT) across all of The Thinking Schools Academy Trust and its academies and partners.
You will work with the constructively and proactively with other members of the Trust IT staff and third-party suppliers to ensure that ICT services are supported, assisting with planning, development, implementation, support and testing, and training of colleagues for equipment and services, as directed.
What you will need to succeed:
- To respond to, both orally and in person, customer comments and complaints, resolving them where possible, escalating as appropriate
- To be calm under pressure, and adjusting to changes in work priorities based on conflicting operational need, maintaining a positive customer engagement
- To be approachable, communicating with customers ranging from students, staff, directors, governors, guest, and suppliers and contractors, responding to a range of difficult issues and requests
- To provide advanced fault resolution/troubleshooting using multiple sources of complex data for issues affecting IT devices and network equipment across all Trust sites
- To lead the infrastructure triage, and customer engagement, prioritising workload and tasks independently using defined SLAs, providing detailed updates for actions taken to assist customers and colleagues
- To undertake the day-to-day operation of IT devices, servers, LAN, WLAN, and services, under minimal direction, including the undertaking of preventative maintenance and administrative tasks
- To analyse a range of complex system and service logs continuously and proactively, to identify patterns that may indicate underlying issues or threats and their severity, and triaging effectively
What the school offers its staff
What our Trust will offer you:
- Competitive Pay Scales: Our TSAT pay scales exceed national levels.
- Performance Related Pay: We operate a Professional Growth policy that allows us to reward staff who meet their objectives with additional pay for exceptional performance.
- Pension Scheme Membership: Secure your future with membership of the Local Government Pension Scheme.
- Annual Leave: A pro-rata annual leave entitlement of 27 days for support staff, increasing to 31 after 5 years of service.
- Collaborative Support: Benefit from resources, mentoring, and school visits across the Trust.
- Training: Expanded your skills and knowledge with opportunities for Trust-funded apprenticeships and training courses.
- Knowledge and Curriculum Sharing: Regular MAT meets alongside our regional hub model offers a network of collaboration for staff to share best practice.
- Staff Wellbeing Focus: Access our 24/7 Employee Assistance Programme, free flu vaccinations, and eye care vouchers.
- Fitness and Wellness: Enjoy reduced membership fees for our fully-equipped fitness suite and classes.
- Refer a Friend: Spread the word and benefit financially from our Refer a Friend Scheme.
- Blue Light Card: School staff can now access the Blue Light Card for discounts across a wide range of categories including holidays, cars, days out and much more!
- TSTARS Staff Recognition: You will be part of our Staff Recognition Programme, with seasonal rewards for all staff.
- Convenient Parking: Park for free in our staff car park on-site.
- TSAT Benefits Portal: a one-stop shop benefits hub that gives you access to a range of exclusive benefits including employee discounts, dental cover, Cycle to Work Scheme and Discounted Gym Membership.
Commitment to safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. As per KCSIE we will also undertake online searches for all shortlisted candidates, if you have any questions regarding this process please email recruitment@tsatrust.org.uk
Applying for the job
Apply for the job by following the link below.
CVs are not accepted.
Visas cannot be sponsored.
How to applyIf you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.
Additional documents
If you need these documents in an accessible format, please contact the school.
About The Thinking Schools Academy Trust
- Type
- Multi-academy trust
- Email address
- recruitment@tsatrust.org.uk
The Thinking Schools Academy Trust is a family of schools consisting of both primary and secondary schools across Kent, Essex, Hampshire and the South West.
We believe that every young person in our community deserves to have the best opportunities at life regardless of their individual circumstances. Education is the key to transforming life chances and we support and develop every member of our community to:
o Think about their Thinking
o Be their Best self
o Shape their Success
In this way we transform life chances
School Details
Holcombe Grammar School
Arranging a visit to The Thinking Schools Academy Trust
To arrange a visit and increase the chance of a successful application email recruitment@tsatrust.org.uk.
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