IT Engineer
The Victory Academy, Chatham, Kent, ME4 5JB18 days remaining to apply
Start date details
As soon as possible
Closing date
23 August 2026 at 11:59pm
Date listed
5 August 2026
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours per week, standard shift: 08:00 - 16:00 (finish 15:30 on a Friday) subject to operational need.
Contract type
- Permanent
Full time equivalent salary
- £33,899 - £40,190 per annum
What skills and experience we're looking for
thinking Technology are seeking to appoint an IT Engineer, who will be primarily based at The Victory Academy. Travel to other sites within the hub may be required to cover absence or provide additional support when required.
The successful post-holder will provide advanced, detailed troubleshooting, support and day-to-day configuration of Infrastructure equipment, systems, and services- within Information Technology (IT) across all of The Thinking Schools Academy Trust and its academies and partners.
You will work with the constructively and proactively with other members of the Trust IT staff and third-party suppliers to ensure that ICT services are supported, assisting with planning, development, implementation, support and testing, and training of colleagues for equipment and services, as directed.
37 hours per week, standard shift: 08:00 - 16:00 (finish 15:30 on a Friday) subject to operational need.
What you will need to succeed:
For further details please see the attached Job description
- To respond to, both orally and in person, customer comments and complaints, resolving them where possible, escalating as appropriate
- To be calm under pressure, and adjusting to changes in work priorities based on conflicting operational need, maintaining a positive customer engagement
- To be approachable, communicating with customers ranging from students, staff, directors, governors, guest, and suppliers and contractors, responding to a range of difficult issues and requests
- To provide advanced fault resolution/troubleshooting using multiple sources of complex data for issues affecting IT devices and network equipment across all Trust sites
- To lead the infrastructure triage, and customer engagement, prioritising workload and tasks independently using defined SLAs, providing detailed updates for actions taken to assist customers and colleagues
- To undertake the day-to-day operation of IT devices, servers, LAN, WLAN, and services, under minimal direction, including the undertaking of preventative maintenance and administrative tasks
- To analyse a range of complex system and service logs continuously and proactively, to identify patterns that may indicate underlying issues or threats and their severity, and triaging effectively
What the school offers its staff
The Thinking Schools Academy Trust
The Thinking Schools Academy Trust is a family of schools across the South West, South, South East and East of England, consisting of early years, primary, secondary and specialist provision.
We believe that every young person in our community deserves to have the best opportunities at life regardless of their individual circumstances. That’s why we invest in our people, so that our staff are best supported to positively impact our pupils.
Learn more about our Vision and Values here
What our Trust will offer you:
Career Development: We are committed to supporting your professional growth and offer a wide range of opportunities for career advancement. From staff development days and conferences to apprenticeships, we provide clear pathways for progression and promotional opportunities across our regions.
Health and Wellbeing Support: Access our 24/7 Employee Assistance Programme, wellbeing support, preferential access to Benenden Health, free flu vaccinations and eye care vouchers.
Employee Recognition:Referral Scheme, Long Service Awards and the TSTARS Recognition Programme.
TSAT Benefits Portal: A one-stop shop benefits hub that gives you access to a range of exclusive benefits including cashback from supermarkets and high street retailers, dental insurance scheme, Cycle to Work scheme and discounted gym membership.
Blue Light Card:Offering exclusive discounts and savings at thousands of retailers, restaurants, and attractions.
Next Steps
If you are interested in working in our school,benefitting from a supportive network of staff across ourTrustwe would encourage you to apply.
Early applications areencouragedand we reserve the right to close the vacancy if a suitable candidate is found.
Visits to our schools are encouraged. To arrange a visit please contactthe Recruitment Team (recruitment@tsatrust.org.uk)
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. As per KCSIE we will also undertake online searches for all shortlisted candidates, if you have any questionsregardingthis process, please emailrecruitment@tsatrust.org.uk
Further information about the job
Commitment to safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)Additional documents
If you need these documents in an accessible format, please contact the school.
About The Victory Academy
- Organisation type
- Academy, ages 11 to 18
- Education phase
- Secondary school
- Size
- 1213 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- Website
- The Victory Academy website
- Email address
- simon.arnold@tsatrust.org.uk
At The Victory Academy, we pride ourselves on being a welcoming and caring school. Our strong staff-pupil relationships create an environment where students know that we’ve got their back and genuinely care about their well-being - even those who find learning challenging. Here, pupils celebrate and respect each other’s uniqueness, echoing one student’s sentiment:
“You can be who you want to be here.” (Ofsted 2023)
Our site and buildings provide an inspiring backdrop for growth and discovery. With excellent resources at your fingertips, you’ll thrive as an educator. We boast a robust arts education program, including a prestigious Platinum Artsmark award—an achievement held by less than 1% of schools in England.
We believe in the individuality of each person. Every member of our community possesses unique gifts and talents, which we nurture and channel. Our curriculum ensures that all students, regardless of their starting points, achieve their academic potential. When they leave The Victory Academy, they’ll be dynamic contributors to society.
Join us in shaping the future! Apply today and be part of our vibrant educational community.
This is an exciting time to join us as we expand our Sixth Form provision with new state-of-the-art facilities for our growing Sixth Form, together with establishing a Specialist Resource Provision (SRP) intended for students requiring additional support for Social, Emotional and Mental Health (SEMH).
School location
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