IT Support Analyst - Level 2
Sand Academies Trust, Gloucester, GL2 9EU14 days remaining to apply
Start date details
As soon as possible
Closing date
26 March 2025 at 11:59pm
Date listed
6 March 2025
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full-time equivalent salary
- £29,093.00 - £31,586.00 Annually (Actual)
IT Support Analyst - Level 2 job summary
About you
The successful applicant will have experience of service desk tools (ideally aligned to ITIL best practice) and demonstrate experience in supporting a wide range of Microsoft cloud applications, services, and associated technologies. You will possess a practical understanding of the principles of cyber-security and endpoint protection, as well as providing desktop support and remote assistance to end users.
The Role
The role will involve on-site visits to provide support to end users where required, and for planned maintenance and improvements to infrastructure. End user support will be provided via the Service Desk using a ticketing system, utilising remote assistance tools where possible. Further details are available in the job description.
As a shared IT Service covering multiple sites, you will be expected to hold a full driving licence and have access to a vehicle. We offer a hybrid working pattern, with four days per week on-site, and one day remote, although you must live within a commutable distance of the schools.
The Trust
We are passionate that every child deserves the very best education. As a partnership we will: improve outcomes, opportunities and life chances for children and young people, offer more / wider support for their families and share and develop staff expertise.
Our Benefits
By joining our team, we can offer you, generous annual leave allowance, generous pension scheme (TPS), Employee Assistance Program & Counselling, Occupational Health Service, Continuing Professional Development and Staff Get Staff Referral Scheme. Applications for flexible working or job share will be considered on an individual basis.
Additional Information
SAND Academies Trust is committed to Safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share the same commitment. As part of our Safe Recruitment Practice, we will need a completed application form before any offers, and all staff will require safeguarding/pre-employment checks which include an enhanced DBS, satisfactory health clearance and evidence of Right to Work in the UK. Please ensure that you have read and understood the information within the Candidate Information pack and understood our Statement on the Recruitment of Ex-Offenders which can be found on our careers page.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs are not accepted.
About Sand Academies Trust
- Type
- Multi-academy trust
Head office location
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