IT Support Engineer
Chapel-en-le-Frith High School, High Peak, Derbyshire, SK23 0TQThis job expired on 18 April 2024 – see similar jobs
Start date details
As soon as possible
Closing date
18 April 2024 at 12pm (midday)
Date listed
28 March 2024
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: Monday - Friday
Contract type
- Permanent
Pay scale
- Grade 9, pts 16 - 19 - £30,054 - £31,963 actual salary
What skills and experience we're looking for
Knowledge and Experience
Essential
Desirable
Qualification in computing or computer science or recent industry certifications e.g. Microsoft, Cisco, CompTIA
x
3 years’ experience or appropriate qualification that show high levels of understanding of network and cloud infrastructure
x
Proven track record of identifying, analysing, and resolving problems both individually and working with others
x
Experience of fault diagnosis/repair of sophisticated computer networks, desktops and peripherals – printers etc.
x
Experience of hardware installation, troubleshooting and repair
x
Experience of installing, configuring, maintaining and troubleshooting the Microsoft Windows Server family of operating systems
x
Experience of building and configuring server roles
x
Experience using Microsoft network tools: Active Directory, Group Policy, DHCP and DNS management
x
Experience of installing, configuring, maintaining and troubleshooting IIS and Apache web servers
x
Experience of installing, configuring, maintaining and troubleshooting the Microsoft Windows desktop operating systems
x
Experience of implementing, configuring, maintaining and troubleshooting Microsoft Endpoint Manager
x
Experience of deploying, configuring and troubleshooting a wide range of curriculum and administration software packages including, but not limited to, Microsoft Office suite, Adobe Creative Suite, 3D design software like Autodesk Fusion 360
x
Experience of Windows scripting languages and PowerShell
x
Experience using Microsoft cloud tools: Entra, Exchange, Intune, SharePoint
x
Experience and understanding of Cyber Security, protecting and recovering networks and devices from cyberattack
x
Experience of installation, configuration and maintenance of Wi-Fi technologies
x
Experience of managing Local Area Network infrastructures – switching, structured cabling
x
Understanding of Local Area Network security principles and an ability to apply this knowledge
x
Understanding of disaster recovery methods and experience of using disaster recovery tools e.g. data back-up using Symantec Backup Exec, configuration of shadow copies etc.
x
Experience of configuring, maintaining and troubleshooting firewall systems.
x
Experience of configuring, maintaining and troubleshooting remote access systems
x
Experience of installation, configuration and maintenance of a range of mobile devices running different operating systems such as Android, OSX, iOS
x
Experience of Microsoft Office productivity tools and Microsoft Teams
x
Knowledge and experience of maintaining a large, frequently updated, public website
x
Experience of using tools to develop websites (e.g. Dreamweaver), and tools used to optimize materials for the web (e.g. Fireworks, Photoshop)
x
Experience of using languages used in web development such as HTML, CSS, SQL and JavaScript
x
Good understanding of the guidelines and best practices used for designing website accessibility and usability
x
Experience of working with young people and/or in a school environment
x
Skills, Abilities and Qualities
A strong ability to analyse, interpret and resolve IT problems and to develop, report and implement practical, workable solutions and good practice
x
Excellent organisational skills, with the ability to use own initiative and work proactively both in a team and independently
x
Able to communicate in a clear and concise manner both on the telephone and face to face
x
Ability to deliver effective training to members of Teaching and Administration staff in the use of IT systems
x
Able to represent the school in a professional manner
x
Sense of humour, sense of perspective, patience and tact
x
Commitment to own professional development
x
Understanding and commitment to the safeguarding of children
x
What the school offers its staff
Employer pension scheme
Free onsite parking
Further details about the role
In this key position, you will work with the Network Manager to ensure that an efficient and effective service and support is provided to students and staff who use the school’s extensive IT systems.
We are looking to appoint an efficient, enthusiastic and well-organised person with a passion for problem solving. This is a varied role with no two days being the same, and provides many exciting opportunities for the successful candidate.
The ideal candidate will hold a qualification in IT, computer science or have recent industry certifications such as MCSE, CCNA and CompTIA+.
Ideally, you will also have experience of management of Microsoft networks and active directory as well as experience in management of switches, wireless APs, firewalls and the Microsoft 365 platform.
The school has a good record in supporting the professional development of staff; we will support the right candidate in working towards IT certification.
We are lucky to work in modern well-equipped accommodation, with superb facilities, situated on a beautiful site on the edge of the Peak District National Park. We are within easy commuting distance of Manchester, Sheffield, Chesterfield and East Cheshire.
Commitment to safeguarding
The school uses robust safer recruitment procedures that meet the requirements of KCSiE . These processes are designed to deter and prevent people who are unsuitable to work with children from applying for or securing employment or volunteering opportunities in the school.
Our processes form a vital part of our whole school approach to safeguarding and are an essential part of creating a safe environment for our learners. Further details on the safer recruitment of staff in school can be found in our Child Protection and Safeguarding policy.
Upload additional documents
If you need these documents in an accessible format, please contact the school.
About Chapel-en-le-Frith High School
- School type
- Local authority maintained school, ages 11 to 16
- Education phase
- View all Secondaryjobs
- School size
- 931 pupils enrolled
- Age range
- 11 to 16
- Ofsted report
- View Ofsted report (opens in new tab)
- Email address
- dhibbert@chapelhigh.org.uk
- Phone number
- 01298813118
An introduction to our school
Our school is an 11-16 mixed, community, comprehensive school of around 950 students. We are lucky to be based in a relatively new building, with great facilities, on a beautiful site at the edge of the Peak District market town of Chapel-en-le-Frith. The Peak District National Park is quite literally on the school’s doorstep and provides endless opportunities for walkers, cyclists, mountain bikers, climbers, cavers and other outdoor enthusiasts.
The nearest big towns to the school are Buxton and Stockport but good transport links mean that the school’s staff travel from a wide area with many commuting from Manchester, Sheffield, Chesterfield and the towns of East Cheshire. A sizable contingent of staff live in the villages of the Peak District. For anyone considering relocating it is a wonderful area in which to live, with a good mix of housing, decent schools, easy commutes and a good quality of life.
We believe that our school is unusual in many ways. Perhaps the most obvious of these, which may even make us unique, is structural. The current school was formed by merging, in a new building, the local area special school with the existing high school. The special school became the current 35 place enhanced resourced SEND provision, always referred to simply as ‘Learning Support’ in school. To meet the moderate to severe special educational needs of its cohort, Learning Support operates as a ‘school within a school’. The Learning Support department runs a full independent curriculum with significant dedicated SEND trained staffing. Whilst Learning Support can provide an independent, tailored, learning experience for students, in every other way this cohort is fully integrated into the life of the school. This arrangement makes for a wonderfully inclusive school with young people who are very accepting of difference. Our inclusive approach spreads more widely too and we often buck local and national trends by accepting students with difficult and complex backgrounds.
This inclusivity does however make the school’s published data rather tricky to interpret. The DfE data effectively merges the results of an average sized comprehensive school with that of a special school. In short, though we think our 2023 performance table outcomes look quite respectable, we are rather better than the raw numbers make us look. Some years ago, we set ourselves a challenge; “to achieve results ranking alongside the best schools nationally; whilst remaining a highly inclusive, friendly, community school”. We have not achieved this yet, but it is a mantra that has guided us since. Undoubtedly, the balance between inclusivity and excellence is a difficult one, but both governors and staff are fully committed to making it work, despite its undoubted challenges in the current educational environment.
We think that we are different in other ways too. Our governors value the arts and creative subjects and we retain high uptake in these areas. We are not a top-down organisation; we are a team, and we work together to do the best we can for the young people in our care. If you join us, you can become involved in developing the future of our school community. Perhaps most importantly, we recognise that happy, committed staff make for a successful school; we work really hard to look after and develop our staff.
Visitors to our school notice these differences. People frequently comment on the sense of community, the calm atmosphere, and the fact that our staff smile, joke and enjoy what they do. At the start of our most recent Ofsted inspection the lead inspector commented, after meeting the staff in briefing, that he had never met such a welcoming, smiley and relaxed staff team at the start of an inspection. The report from that inspection, in May 2019, gives a very good picture of the organisation that we are.
Like most schools, we have our strengths and weaknesses. We are proud of the work we have done recently on curriculum development, on teaching and learning and on research-based practice, with many staff now engaged with research and further professional qualifications. Our challenges remain those of many rural schools, getting our results to be clearly above average requires that we better engage disadvantaged students and that we raise aspirations of some boys in particular.
We are in the minority of secondary schools that remain local authority run. This is by choice after careful research and consideration. We are not, however, an isolated school. We have good links with other local schools, with local further education providers and with universities. We are a member of the Peak Edge Group of local primary and secondary schools.
Arranging a visit to Chapel-en-le-Frith High School
To arrange a visit and increase the chance of a successful application email dhibbert@chapelhigh.org.uk.
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