This job expired on 10 October 2023

  • Start date details


  • Closing date

    10 October 2023 at 9am

  • Date listed

    22 September 2023

Job details

Visa sponsorship

No, visa sponsorship not available

Working pattern

Contract type

Fixed term

Full-time equivalent salary

£21,028.00 Annually (FTE) Grade A, £10.90 ph

IT Technician (apprentice) job summary

Role Summary

Working as part of the IT Team, you will ensure an effective and efficient operation of each school/college’s network, IT equipment and systems. 

You will be responsible for handling a diverse range of tasks including:

  • completing routine maintenance of IT systems

  • cleaning and monitoring computer equipment

  • ensuring that the school and Trust remain compliant with software licensing and adhere to network security processes. 

With your strong organisational and communication skills, you will:

  • deliver world class IT support

  • provide first-line support to staff and students and advise on safe use of the internet

  • replace IT equipment 

  • ensure that the schools and Trust remain compliant

Key areas of responsibility - What will you be doing

Follow Up

  • Monitor and track progress on various initiatives and tasks to ensure that they are completed as planned.

  • Proactively follow up with colleagues to address potential issues and ensure accountability for assigned responsibilities.

  • Regularly assist with audits, stock takes and quality checks of the Trust IT hardware and software.

  • Replace equipment as necessary or as per schedule.

  • Maintain hardware and software stocks.

Build Trust

  • Provide diagnostic and repair support; including working with outside agencies, delivering prompt and successful solutions.

  • Foster strong and positive relationships with team members and other Trust staff.

  • Demonstrate reliability, integrity, and professionalism in handling sensitive information and maintaining confidentiality.

Build Knowledge

  • Conduct research and stay updated on new developments in Information and Communications Technology.

  • Support the education and upskilling of our Athena teams to increase confidence in using IT systems.


  • Assess and prioritise tasks and projects based on their importance and urgency to meet deadlines and Athena goals.

  • Efficiently manage time and resources to ensure the completion of essential tasks while balancing competing demands.

Clarity and Energy

  • Communicate clearly and concisely to convey information, instructions, and goals effectively to team members, staff and students.

  • Exhibit enthusiasm and motivation in daily activities to inspire and energise the team and create a positive work environment.

Person Specification - How you will be doing it

Dream Big

  • Approach responsibilities with ambition and creativity, envisioning innovative solutions to challenges. 

  • Think beyond the status quo and strive to bring positive change and growth to Athena. 

  • Actively seek opportunities for improvement in processes, aiming to maximise efficiency and effectiveness.

  • Deliver value opportunities for world class education for all students

Be Kind

  • Foster a culture of empathy, respect, and compassion within Athena. 

  • Treat colleagues, team members, and stakeholders with kindness and understanding, valuing diversity and inclusivity. 

  • Actively listen to others' perspectives and concerns and respond with empathy and support, creating a positive and supportive work environment.

  • To encourage acceptance and inclusion of all students. 

  • Support positive strategies for promoting equality and for challenging racial and other prejudice.

Take Responsibility

  • Take ownership of their tasks and commitments, ensuring that they are completed with dedication and accuracy. 

  • Be accountable for their actions, decisions, and outcomes, readily admitting mistakes and learning from them. 

  • Actively collaborate with colleagues, demonstrating a willingness to assist and support others to achieve shared goals.

  • To maintain confidentiality of information acquired in the course of undertaking duties for the department.

  • Ensure Health and Safety and Safeguarding are at the centre of your approach.

  • Take accountability for your own development and aspire to deliver the very best practice across all areas of your role.


GCSE C or above (or equivalent) in Maths and English (or be able to demonstrate an equivalent level of numeracy and literacy skills)

Driving Licence required



Comfortable and interested in working with computers

Good general understanding of IT

Excellent communication skills, both oral and written

Strong problem-solving and critical thinking skills


Ability to troubleshoot technical issues

Basic understanding of networking principles

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.

Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description.

You could reasonably be asked to work out of our partner sites to support where required.

This role is fixed term for the duration of your qualification.

*IMPORTANT* - This role will be based across two of our sites at Bideford College and Atlantic Academy - applicants must be able to travel to both sites to undertake the role.

Commitment to safeguarding

Please refer to our safeguarding policy on the Athena Learning Trust website at: https://www.athenalearningtrust.uk/policies
This job post has expired.

About Bideford College

School type
Academy, ages 11 to 18
Education phase
View all Secondaryjobs
School size
1430 pupils enrolled
Age range
11 to 18

Bideford College is part of the Athena Learning Trust alongside Altarnun Primary, Atlantic Academy, Egloskerry Primary, Launceston College and Launceston Primary School .

Bideford College is a rapidly improving 11 – 18 secondary school on the North Devon coast. It aims to ensure that all students, regardless of socio-economic background can successfully move on to their next step in education or employment with the skills and qualifications they need. We do this through a broad and balanced curriculum and co-curricular offer which enables students to develop resilience, knowledge and contribute positively to the local and global community. We are committed to driving up standards, insisting on high expectations and raising the aspirations of our students.

We are proud of the broad and balanced curriculum that we offer our students in both the main school and in the sixth form. It offers the potential to develop a range of academic and vocational skills that prepares young people for careers in the 21st century. This is underpinned by a wealth of extra-curricular opportunities that nurtures the development of sporting, artistic and technical talents that sees our students succeed at a local, national and international level.

Bideford College is a caring community and we are proud of the inclusive school climate that has been created through the positive relationships developed between students and staff. We want our students to feel safe in the learning culture that exists in the classrooms of the college.

School location

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