- Organisation type
- Academy, ages 11 to 19
- Education phase
- Secondary school
- Size
- 1006 pupils enrolled
- Age range
- 11 to 19
- Ofsted report
- View Ofsted report
IT Technician
More than one location, Inova Multi Academy Trust Limited17 days remaining to apply
Start date details
As soon as possible
Closing date
21 September 2026 at 8am
Date listed
4 September 2026
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Subject
- ICT
Working pattern
- Full time: Monday to Friday, 37 hours per week
Contract type
- Permanent
Full time equivalent salary
- £30,024 - £32,597
Pay scale
- NJC Grade 5 SCP 15-20
What skills and experience we're looking for
The Cluster IT Technician is a professional operational role within INOVA Multi-Academy Trust’s digital operating model. The role exists to deliver consistent, high-quality frontline IT support across schools, replacing isolated school-based provision with a resilient, trust-wide service model.
The postholder plays a direct role in enabling teaching, learning, safeguarding and business continuity by ensuring that digital systems, devices and user access operate reliably and securely.
Working across a designated cluster of academies, you will provide first and second-line technical support, maintain digital infrastructure, troubleshoot hardware and software issues, and support staff and pupils in making effective use of technology.
What the school offers its staff
Why Join INOVA?
At INOVA, we believe our people are our greatest asset. We offer:
The opportunity to make a significant impact on school improvement and student experience.
A supportive and collaborative Trust culture.
Access to professional development and coaching opportunities.
A commitment to staff wellbeing, inclusion and career progression.
The chance to work alongside talented colleagues dedicated to educational excellence.
We’re committed to creating a workplace where people can thrive—professionally and personally. In a sector where demands are high, we’re focused on reducing unnecessary pressures and supporting a healthy work/life balance through practical benefits, smart systems, and a strong culture of care.
Balance and Wellbeing
25 days annual leave plus bank holidays (for non term-time staff), rising to 30 days after 5 years
Aligned systems to save you time and reduce admin
Investment in technology to streamline tasks.
Health & Wellness
Access to the Cycle to Work Scheme
Discounted membership with Westfield Health
Occupational Health Support
Annual flu vaccinations
Eye care vouchers for eligible staff.
Financial Support
Competitive pension schemes (Teachers' Pension Scheme or Local Government Pension Scheme)
Salary sacrifice car scheme
Discount schemes
Free staff parking for all colleagues.
Flexible working opportunities
We recognise the importance of work-life balance and welcome conversations about flexible working arrangements. We are happy to discuss options with candidates and employees to support both personal and professional needs.
Further information about the job
The postholder is accountable for:
- Timely resolution of IT incidents and service requests in line with agreed SLAs.
- Managing workload across multiple schools using ticketing system priorities.
- Ensuring visibility of demand and escalation when capacity is exceeded.
- Supporting continuous service improvement through ticket trends.
- Day-to-day reliability and availability of devices, systems and user accounts.
- Accurate recording of incidents, changes, assets and actions.
- Regular site health checks (WiFi, safeguarding filtering, backups, print, AV).
- Identifying recurring issues and root causes.
- The ownership of known issues within their cluster schools.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)About Inova Multi Academy Trust Limited
- Type
- Multi-academy trust
- Email address
- mward@inovamat.org
At INOVA Multi‑Academy Trust, we believe wholeheartedly that our people are our greatest strength. It is our talented, dedicated and passionate colleagues—across our schools and central team—who make it possible for our pupils to flourish. When staff feel valued, supported and empowered, they create the conditions where children and young people can thrive.
We are committed to fostering a culture where colleagues feel respected, listened to and encouraged to bring their best selves to work every day. INOVA staff consistently go above and beyond, demonstrating professionalism, creativity and care in everything they do. Their commitment is the driving force behind the high aspirations we hold for every learner.
We also recognise that working in education can be fast‑paced and demanding. That’s why we take a solutions‑focused approach, removing barriers wherever possible and ensuring our people have what they need to succeed—whether that’s protected time for wellbeing, access to outstanding professional development, or simply the space to pause for a much‑needed cup of tea.
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