14 days remaining to apply

  • Start date details

    As soon as possible

  • Closing date

    20 October 2026 at 11:59pm

  • Date listed

    6 October 2026

Job details

Job role

  • IT support

Visa sponsorship

Visas cannot be sponsored

Working pattern

Full time: Monday to Friday

Contract type

Permanent

Full time equivalent salary

Commencing at £27,632 with progression to £29,255 per annum

What skills and experience we're looking for

About the Role

Luminate Education Group is looking for an IT Technician based at our Harrogate College Campus. The ITSS (Information Technology Shared Services) department at the Group provides centralised IT support and technology services across the group’s colleges and education providers.

Harrogate College is located at Hornbeam Park with good transport links, including nearby train services, regular bus routes, and easy road access via the A61 and A1(M).

What You Will Do

  • Install, configure, test, maintain, and repair IT/AV hardware, operating systems, and software for desktops, laptops, mobile devices, telephony, and classroom technologies.
  • Provide customer-focused technical support in line with departmental service standards.
  • Deliver diagnostics, troubleshooting, and repair services for IT hardware and multimedia/assistive technologies.
  • Support and maintain classroom technologies including projectors, TVs, interactive whiteboards, audio systems, and assistive equipment.
  • Perform regular maintenance to ensure all IT and AV equipment operates to a high standard.
  • Liaise with third-party suppliers to ensure timely hardware repairs and service delivery.

About You

  • Level 3 qualifications in English and Maths, with an IT related qualification or proven experience in an IT Service Support role.
  • Proven ability to deliver exceptional customer-focused IT/AV support services with high levels of customer satisfaction.
  • Strong knowledge and technical support experience across operating systems including Microsoft Windows, Apple macOS/iOS, Google ChromeOS and supporting software applications including Microsoft Office, Google Workspace, Adobe Creative Cloud, antivirus software, internet browsers, streaming platforms, and cloud services.
  • Experience installing, configuring, and supporting multimedia and assistive technology applications such as TextHelp Read & Write and Dragon NaturallySpeaking.
  • Skilled in installation, configuration, maintenance, and troubleshooting of IT hardware including PCs, laptops, mobile devices, VoIP telephones, mobile phones, and printers.

What the college offers its staff

The group offers a range of excellent benefits, including:

Annual leave:

  • Curriculum and Management:44 days plus bank holidays

  • Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:

  • Teachers’ Pension Scheme

  • Local Government Pension Scheme

  • People’s Pension Scheme

CPD opportunities:

  • Annual staff conference plus 2 additional staff development days.

  • Qualifications including PGCE, Apprenticeships, Leadership and Management courses.

Employee wellbeing initiatives:

  • Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting:

  • Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.
Visas cannot be sponsored.
If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for a job with us if you are barred from engaging in regulated activity in connection to children.

Applying for the job

Apply for the job by following the link below.

CVs will not be accepted for this application.

View advert on college website (opens in new tab)

About Luminate Education Group

Organisation type
FE College, ages 14 to 99
Education phase
Sixth form or FE college
Size
No information available
Age range
14 to 99
Ofsted report
View Ofsted report
Website
Luminate Education Group website
Email address
careers@luminate.ac.uk
See more jobs
teaching-vacancies.service.gov.uk/organisations/leeds-city-college

Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people's lives through genuinely transformative education and training.

We are a group of seven organisations, based in the Leeds City Region: Harrogate College, Keighley College, Leeds City College, Leeds Conservatoire, Leeds Sixth Form College, Pudsey Sixth Form College and University Centre Leeds. 

Together, we are inspiring a whole generation of people and new leaders who will go on to make their own impact on the region and beyond.

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