IT Technician
Matrix Academy Trust, Walsall, WS4 2LA15 days remaining to apply
Start date details
October 2026
Closing date
30 September 2026 at 11:59pm
Date listed
11 September 2026
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full time equivalent salary
- £26,016.00 - £26,016.00 Annually (FTE) starting salary: £26,016
IT Technician job summary
IT Technician
Based across Walsall and Wolverhampton hub school
Site location addresses:
Smestow Academy - Windmill Crescent, Wolverhampton, WV3 8HU
Elmwood School - King George Crescent - Rushall - WS4 1EG
Bloxwich Academy Primary - Bloxwich Lane, Walsall, West Midlands, WS2 7JT
Pool Hayes Primary - Bridgnorth Grove, Willenhall, West Midlands, WV12 4RX
Full time |37 hours | Monday to Friday
starting salary: £26,016| Start Date: October 2026
The role:
Do you have a passion for technology and a talent for solving IT problems?
We’re looking for a proactive IT Technician to provide high-quality technical support across our Trust, helping both staff and students work more efficiently. If you thrive on variety, enjoy helping others, and have strong technical skills, we’d love to hear from you.
As part of our central IT support team, you’ll be the go-to person for resolving desktop issues, managing upgrades, and keeping our IT systems running smoothly. From assisting in classrooms to maintaining servers, you’ll play a vital role in ensuring our technology empowers learning every day.
Working Pattern
The successful candidate will provide support across our Walsall and Wolverhampton Schools including Smestow Academy, Pool Hayes Primary School, Elmwood School and Bloxwich Primary School.
Your main base will be Smestow Academy. You will be entitled to claim travel expenses for any additional mileage incurred when travelling to other schools, compared with your normal journey to Smestow Academy.
The specific days and locations may vary depending on the IT support requirements of the individual schools and the availability of their Headteachers. The successful candidate will therefore need to demonstrate a flexible approach to their working pattern and be comfortable working across multiple school sites, including being able to reliably travel across sites.
Your key responsibilities will include:
- Providing technical support in person, over the phone, and remotely
- Logging, investigating, and resolving ICT support queries within agreed timeframes
- Installing, upgrading, and maintaining hardware and software
- Managing MS Teams, Outlook Groups, and network user accounts
- Maintaining shared network areas and promoting good digital housekeeping
- Supporting events such as assemblies, training sessions, and parent evenings
- Checking IT equipment, replenishing consumables, and keeping asset registers up to date
What We’re Looking For:
- GCSE grade C (or equivalent) in English & Maths - A Levels or IT-related qualifications are a plus
- Experience in an IT support role (school experience desirable but not essential)
- Confidence with Windows 10, Microsoft Office, and ideally Office 365
- Strong troubleshooting skills with both hardware and software
- Excellent communication, organisation, and customer service skills
Please see the job description for the exact duties, skills and experience required.
About us:
It is an exciting time to join an expanding and thriving Trust. Our central Head Office supports seven Academies across the West Midlands with over 800 staff employed and 7,000 pupils. We always say ‘if it’s not good enough for our own families it’s not good enough for our pupils’ and we really mean what we say. Every child deserves an exceptional education.
We are committed to fostering a culture that values the health and well-being of all employees at Matrix Academy Trust. We are proud to offer a comprehensive well-being package to all employees, including access to 24/7 online GP, physiotherapy services and counselling services. We also offer all employees annual health checks which includes the flu jab, BMI checks and a general discussion with a qualified Nurse.
To apply directly, please complete our application form on My New Term.
Application Deadline: 30th September 2026
Please note that suitable candidates will be called for interview and we reserve the right to remove any advertised role early.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Matrix Academy Trust
- Type
- Multi-academy trust
- Website
- Matrix Academy Trust website
Our vision is simple: every child deserves an exceptional education. We make this happen by doing the things which really make a difference. Working smartly means we have staff who want to work here. It ensures we have the capacity to care for every pupil, providing them with the best possible education – without exception.
A great school is one people want to work at and one parents want to send their children to. No matter how great our schools might be, we never rest on our laurels. We are restless in our efforts to keep improving and we instil this in our young people.
Welcome to Matrix Academy Trust.
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