IT Technician

The Portsmouth Academy, Portsmouth, Hampshire, PO1 5PF

12 days remaining to apply

• Start date details

  As soon as possible

• Closing date

  1 July 2026 at 11:59pm

• Date listed

  19 June 2026

Job details

• Job role:
  • IT support
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time: 37 hours per week
• Contract type: Permanent
• Full-time equivalent salary: TSAT Pay Group 4 £29,885 - £34,482

What skills and experience we're looking for

An exciting opportunity has arisen for an IT Technician to join our IT Team (Thinking Technology)and support our academies and partners in Portsmouth.

You will provide high-quality, customer focused IT support across the Trust ensuring the smooth operation of ICT software, hardware and related equipment. You will play a key role in enabling effective teaching, learning and administration by applying ICT best practices and maintaining agreed service levels.Key Responsibilities:

• Act as the first point of contact for IT support onsite
• Troubleshoot and resolve issues affecting client devices
• Log and manage helpdesk tasks with detailed records of actions taken
• Support users with device setup, configuration and training
• Perform basic maintenance and safely install or relocate IT equipment
• Engage professionally with staff, students and stakeholders

What we are looking for:

• Strong customer service skills with a solution focused approach to your work
• Possess excellent customer service and communication skills, both verbal and written
• To be pro-active, work independently and as part of a team
• Demonstrate a willingness and flexibility to work across the department and have the ability to balance their workload
• Adopt a systematic approach towards identifying and solving problems
• Experience of dealing with Microsoft operating systems, and a good knowledge of IT packages and peripherals
• A commitment to safeguarding and promoting the welfare of children and young people

For full breakdown of the roles and responsibilities, please view the attached Job Description and person specification.

What the school offers its staff

Thinking Technology oversee the maintenance and operation of IT services for all academies within the Trust, providing services including:

• End-user support for software and hardware issues through a dedicated helpdesk service and skilled technicians
• Development of the TSAT Digital Learning Strategy
• Maintenance and operation of core IT services e.g. email, broadband, networks and servers
• Advice and support on the development of capital building projects
• Bulk purchase of IT software and equipment
• Website hosting and development

• What our Trust will offer you:

  Career Development: We’re committed to your growth and offer fantastic opportunities for career advancement. From staff development days and conferences to apprenticeships at every level, we provide clear pathways for progression and exciting promotional opportunities across regions.

  Health and Wellbeing Support: Access our 24/7 Employee Assistance Programme, free flu vaccinations and eye care vouchers. Enjoy reduced membership fees at our fully-equipped fitness suite and classes.

  Employee Recognition: Refer a Friend and TSTARS Staff Recognition Programme.

  TSAT Benefits Portal:A one-stop shop benefits hub that gives you access to a range of exclusive benefits including cashback on your favourite supermarkets and high street retailers, Cycle to Work Scheme and Discounted Gym Membership.

  Blue Light Card:Offering exclusive discounts and savings at thousands of retailers, restaurants, and attractions.

  
  

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.

Applying for the job

Apply for the job by following the link below.

CVs will not be accepted for this application.

About The Portsmouth Academy

• School type: Academy, ages 11 to 16
• Education phase: Secondary school
• School size: 1243 pupils enrolled
• Age range: 11 to 16
• Ofsted report: View Ofsted report
• School website: The Portsmouth Academy website
• Email address: recruitment@tsatrust.org.uk
• See more jobs: teaching-vacancies.service.gov.uk/organisations/the-portsmouth-academy

“Leaders have dramatically improved the quality of teaching, learning and assessment… consequently, the quality of teaching, learning and assessment is consistently good and continues to improve.” – Ofsted, April 2017 -

The Academy is focused on providing an inclusive education for all children and ensuring that every child has access to the same opportunities. The Portsmouth Academy’s vision and ethos is rooted in developing aspirational and self-reflective learners who are able to think for themselves and be valuable members of their community. We offer a broad and balanced curriculum in both KS3 and 4, placing significant importance on cultural capital alongside academic achievement.

Arranging a visit to The Portsmouth Academy

To arrange a visit and increase the chance of a successful application email recruitment@tsatrust.org.uk.

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