Library Learning and Engagement Team Leader
Norwich City College of Further and Higher Education, Ipswich Road, Norwich, Norfolk, NR2 2LJ18 days remaining to apply
Start date details
As soon as possible
Closing date
29 November 2026 at 11:59pm
Date listed
11 November 2026
Job details
Job role
- Learning support or cover supervisor
- Leadership and management
- Student support, learning and progress
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours per week over 5 days, Monday to Friday
Contract type
- Permanent
Full time equivalent salary
- £36,701 - £38,738 per annum
What skills and experience we're looking for
Library Learning and Engagement Team Leader
Student Services – based at City College Norwich but to cover all sites
37 hours per week, 52 weeks per year
£36,701 - £38,738 per annum
We are looking for an experienced and motivated Library Learning and Engagement Team Leader to provide operational leadership across our library provision, ensuring students and staff receive an outstanding, accessible and responsive service. This role combines people leadership, service development and operational management, making it an excellent opportunity for someone who is passionate about libraries, student support and enhancing the student experience.
What you’ll be doing
- Leading and line managing a team of Library Learning and Skills Officers and Library Student Support Assistants
- Coordinating day-to-day library operations across four library sites
- Managing library systems and services
- Overseeing library resources, subscriptions and budgets
- Monitoring service performance and analysing library usage data
- Leading the development and delivery of study skills support for students
- Championing student voice and engagement, using feedback to enhance services and improve student experience
What we’re looking for
You will have:
- Experience of leading or supervising a team
- Strong organisational skills, with experience of managing competing priorities across multiple sites or services
- A student-focused approach and a genuine commitment to improving the student experience
- Confidence using digital systems and technology to improve services, efficiency and accessibility
- A proactive and solutions-focused mindset, with the confidence to take ownership of challenges and drive positive change
- A commitment to inclusion, equality of opportunity and supporting learners from diverse backgrounds
This role will be required to work weekends, bank holidays and during college holidays
Closing date: Sunday 29 November 2026 at Midnight
As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. From 28 November 2020, changes were made to the DBS filtering rules. As DBS certificates issued before this date may have been produced under different filtering arrangements, we are unable to rely on an Update Service status check for certificates issued before 28 November 2020. In these circumstances, a new DBS application will be required.
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What the college offers its staff
Pension Schemes
Support Staff - Local Government Pension Scheme (LGPS) 19.8% Employer Contribution
Annual Leave Allowance
Support staff 26 days plus bank holidays increasing annually to 31 days and 32 days after 10 years.
College Rewards - A reward scheme providing discounts and/or cashback for purchases from a wide selection of retailers (in store and online)
Company Paid Health Plan - Reimbursement of healthcare costs (up to limits depending on membership level), access to counselling services and 24 hour a day advice
Eye Care Vouchers for VDU eye tests
Specsavers vouchers provided in advance of the appointment covering the eye test cost and discounts on a selected range of glasses
Cycle Solutions Cycle-to-Work Scheme
In association with Cycle Solutions, this scheme allows you to hire a bike via salary sacrifice. The full cost of the bike will be split across 18 months and deducted from your gross salary.
Discounts and promotions for: Solutions Gym, Solutions Spa, Solutions Hair Salon and Debut Restaurant at City College Norwich
Travel - Discounted, bus, rail and park and ride tickets
On site nursery at City College Norwich
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on college website (opens in new tab)About Norwich City College of Further and Higher Education
- Organisation type
- FE College, ages 16 to 99
- Education phase
- Sixth form or FE college
- Size
- No information available
- Age range
- 16 to 99
- Ofsted report
- View Ofsted report
- Email address
- heidi.ray@ccn.ac.uk
If you are looking for a career where you will change lives, build stronger communities and contribute to the prosperity of our region, then a job at City College Norwich is for you.
Our college is one of the largest in East Anglia and we have a diverse team of over one thousand full and part-time staff in a range of teaching and student support roles and business support services. Whatever your skills and experience, we are likely to have roles that will suit you.
The way we work together and with our students is really important to us. Our Ways of Working help us to work and learn together with respect, where an inclusive approach means that everyone is valued for their contribution to our community.
City College Norwich has an outstanding campus with industry-standard facilities. Although our college has been established for over 135 years, a lot of the buildings on our campus have been built or newly refurbished in the past few years.
This includes our award-winning Creative Arts Building, and £9m Digi-Tech Factory which is proving to be a real asset for a wide range of students. This inspirational building is a centre for digital skills, including our digital technology, engineering and design courses. Our latest investments have been in our Advanced Construction and Engineering Centre which is home to a range of cutting-edge workshop equipment and the latest electric vehicle maintenance equipment and our Construction Skills Hub supporting plumbers and electricians of the future!
In addition to our campus facilities, students have access to some of the best specialist facilities in Norfolk. This includes our Aviation Engineering students who study at the world class International Aviation Academy Norwich and our Sport and Outdoor Leadership students who developed their skills at the Easton Centre of Excellence for Sport.
Superb facilities would be nothing without superb staff, and we have those too! Professional, friendly and expert teachers deliver high quality teaching and training in a supportive and challenging environment that is designed to meet your individual needs.
Rated 'Good' by Ofsted, the quality of our teaching is recognised in our latest inspection report and noted as helping students ‘make good progress, achieve their qualifications and realise their ambitions’.
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