Pastoral Support Officer

Nelson Academy, Downham Market, Norfolk, PE38 9PF

18 days remaining to apply

• Job start date

  1 January 2027

• Closing date

  9 November 2026 at 11:59pm

• Date listed

  22 October 2026

Job details

• Job role:
  • Pastoral, health and welfare
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full time equivalent salary: £26,175 to £28,394 actual pa

What skills and experience we're looking for

We are seeking a compassionate and proactive Pastoral Support Officer to work closely with families, providing early intervention and pastoral support to help pupils overcome barriers to success. Working collaboratively with parents, Academy staff, and external agencies, you will strengthen engagement in education, promote positive attendance, and support children and families to achieve improved wellbeing, inclusion and educational outcomes.About You

• Level 2 qualification in English and Maths.
• Level 3 qualification in Education, or equivalent.
• Designated Safeguarding Lead (DSL) training, or willing to undertake.
• Strong communication and interpersonal skills.
• Experience within the field of education, social services/welfare or the voluntary sector.
• Knowledge of the social and emotional factors that affect a child's capacity to learn.
• A commitment to safeguarding and supporting the wellbeing of pupils.

What the school offers its staff

At Eastern Multi-Academy Trust (EMAT), we believe that every child deserves an excellent education – and that starts with exceptional staff.

Nelson Academy is committed to fostering an inclusive and high-achieving learning environment in the heart of Downham Market. We work closely with our community and families to ensure every child reaches their full potential through a culture of excellence, opportunity, and high expectations. Our mission focuses on raising aspirations, embracing challenges, and transforming lives through education. Join us to be part of a school that values every individual and strives for outstanding outcomes.

Why Join Us?

At EMAT, you’ll be part of a supportive, forward-thinking Trust that invests in its people and we offer all employees:

• A leadership team who listen and act on feedback.
• High-quality CPD and clear career development pathways.
• A highly trained team to support learning.
• Wellbeing support, including access to employee assistance programmes.
• Family-friendly policies and flexible working opportunities.
• Being part of a Trust that values inclusion, diversity, and collaboration.
• Peace of mind with some of the most generous pension schemes in the job market.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

Apply for the job by following the link below.

CVs will not be accepted for this application.

About Nelson Academy

• Organisation type: Academy, ages 3 to 11
• Education phase: Primary school
• Size: 386 pupils enrolled
• Age range: 3 to 11
• Ofsted report: View Ofsted report
• Website: Nelson Academy website
• Email address: peopleadvisoryservices@eastern-mat.co.uk
• See more jobs: teaching-vacancies.service.gov.uk/organisations/nelson-academy

Nelson Academy, is committed to fostering an inclusive and high-achieving learning environment in the heart of Downham Market. We work closely with our community and families to ensure every child reaches their full potential through a culture of excellence, opportunity, and high expectations. Our mission focuses on raising aspirations, embracing challenges, and transforming lives through education. Join us to be part of a school that values every individual and strives for outstanding outcomes. 

Arranging a visit to Nelson Academy

To arrange a visit and increase the chance of a successful application email peopleadvisoryservices@eastern-mat.co.uk.

School location

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