Pupil & Family Support Attendance Officer
Rainhill High School, Prescot, Merseyside, L35 6NY15 days remaining to apply
Start date details
As soon as possible
Closing date
18 September 2026 at 9am
Date listed
3 September 2026
Job details
Job role
- Pastoral, health and welfare
- Other support role
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hrs per week, Term Time Only plus 5 Inset days
Contract type
- Permanent
Full time equivalent salary
- £33,119 - £34,811 pa
Pay scale
- NJC Conditions of Service NJC SCP 19-22 £28,487 - £30,343 actual pa
What skills and experience we're looking for
We have an exciting opportunity for a committed and enthusiastic Pupil & Family Support Attendance Officer to join our dedicated Attendance Team.
This rewarding role involves working closely with pupils, families, school staff and external agencies to improve attendance, remove barriers to learning and support young people to achieve their full potential.
The successful candidate will build positive relationships with families, undertake home visits where appropriate, coordinate support and intervention strategies, and contribute to safeguarding and inclusion practices across the school.
The ideal candidate will have experience working with children, young people or families, excellent communication skills, a resilient and proactive approach, and a commitment to improving outcomes for students. Knowledge of attendance, safeguarding and multi-agency working would be advantageous.
In return, we offer a supportive working environment, excellent professional development opportunities and the chance to make a real difference to the lives of young people.
Why Join Us?
- Permanent, full-time role
- ‘Good’ Ofsted-rated school (2023) – Part of Stephenson MAT
- Supportive environment – Reduced workload, tech investment & career development
- Excellent partnerships – Hope University, Ambition Institute, Rainbow Teaching School Hub and more
Purpose of the Post
To be responsible for focused work on preventative and early intervention activities, assist in tackling underachievement by working with families, parents, carers and children in school to enable all children to have full access to educational opportunities and help them to overcome barriers to learning.
- To reduce pupil absence by leading the delivery of attendance strategies
- To engage with families to support them to engage with the school and to recognise the importance of attendance and fulfill their legal responsibilities.
- To facilitate effective partnerships between parents, families and the school and its partners.
- To liaise with staff, parents, other education institutions and multi-agency partners to support pupil attendance.
What the school offers its staff
Our School’s mission is 'In Pursuit of Excellence’ in everything that we do and our core values; Learn, Think, Contribute, Care, embody our determination to ensure that all our students receive a first class education that enables them to take their place in society confidently.
We are a popular and high achieving school on the edge of Merseyside with a very strong reputation locally and significantly over subscribed.
Further information about the job
Knowledge and Experience
Understanding of key educational issues relating to the securing of regular school attendance and
raising of attainment
Knowledge of Child Protection issues
Experience of working with young people
Minimum 2 years experience of working with students in an educational setting
Experience of working with parents/carers/schools
Understanding of legal framework on non-attendance
Understanding of inclusion, especially within a school setting
Qualifications and Training
Good standard of Education up to GCSE or equivalent including Maths and English - Excellent literacy and numeracy skills
Evidence of continued professional development
Professional Qualification or equivalent (Teaching, Youth Work, Counselling, Social Work)
NVQ Level 3 or above or equivalent
Good ICT skills to support learning
Skills and Abilities
Ability to work effectively as part of a team
Ability to manage and prioritise a caseload and work to deadlines.
Ability to build and maintain effective working relationships with all pupils and colleagues
Ability to promote a positive ethos and role model positive attitudes
Effective writing skills
Ability to work collaboratively with other agencies/ services
Ability to communicate with a wide variety of audiences
Presentation skills
Ability to fulfil all spoken aspects of the role with confidence through the medium of English
Ability to work flexibly, when necessary, outside of normal working hours
Full driving licence & access to a vehicle*
*If an applicant cannot drive as they are precluded by disability, applicants are still welcome. Applicants are asked to provide a statement as to how they will be in a position to alternatively meet the requirements to enable the duties to be carried out effectively and efficiency with reasonable adjustments
Commitment to Equal Opportunities
Ability to understand and demonstrate commitment to equality and diversity
Commitment to safeguarding
Rainhill High School and Sixth Form is committed to safeguarding and promoting the welfare of children and young people as well as promoting equality of opportunity and community cohesion; where the diversity of different backgrounds and circumstances is appreciated and positively valued and expects all staff, volunteers and other workers to share in this commitment.
This post is subject to an Enhanced Disclosing & Barring Certificate and online searches as part of our Safer Recruitment & Selection Procedures.
Applying for the job
This job requires you to download an application form, you will be able to upload the application once complete.
CVs will not be accepted for this application.
Additional documents
If you need these documents in an accessible format, please contact the school.
About Rainhill High School
- Organisation type
- Academy, ages 11 to 18
- Education phase
- Secondary school
- Size
- 1535 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- Website
- Rainhill High School website
- Email address
- jobs@rainhillhigh.org.uk
- Phone number
- 01744 677205
11-18 Mixed Academy 1534 on roll Rainhill High School is a co-educational secondary school and sixth form centre located in Rainhill, Merseyside, England. The school converted to an academy under Rainhill Learning Village in March 2017. More recently, the school has become part of the Stephenson MAT and was graded as ‘Good’ by Ofsted in February 2023. The Academy is working hard to make a difference to staff workloads by investing time, technology, and support to make Rainhill High School and Rainhill Sixth an attractive place to work. Our vision is one of excellence for everyone, pupils and staff. We believe that by working together we can make a positive difference to children’s lives. Stephenson Trust is currently a single school in a multi academy trust. We have several external partners, including Hope University, Ambition Institute, SSAT, Rainbow teaching school hub and the educational endowment fund. We are now seeking to expand in the next couple of years with those who share our desire to provide an excellent education
Arranging a visit to Rainhill High School
To arrange a visit and increase the chance of a successful application email jobs@rainhillhigh.org.uk.
School location
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