Receptionist

Arden, Solihull, West Midlands, B93 0PT

11 days remaining to apply

• Start date details

  1st September 2025

• Closing date

  30 June 2025 at 9am

• Date listed

  18 June 2025

Job details

• Job role:
  • Administration, HR, data and finance
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Part time
• Contract type: Fixed term
• Full-time equivalent salary: £9,185.00 - £9,477.00 Annually (Actual)

Receptionist job summary

Arden School are looking for an enthusiastic front of house receptionist to join our busy reception and administrative team to work two days a week. The main focus of the role would be within main school, from 11-16 years of age. This is a non-teaching role as a key member of our administrative and reception team. The successful applicant will be based at reception and will act as a first point of contact for all visitors to the school and the voice of Arden on all calls.

The successful candidate will be calm, confident, assertive, patient, and be an extremely effective communicator. The successful applicant will have excellent customer service skills.

This role is part-time, working 16.5 hours per week over 2 days (7:45am – 4.30pm, with 30 minutes unpaid lunch) for 39 weeks of the year.

Key responsibilities:

To act as a first point of contact for visitors to the school.

To ensure that safeguarding requirements for visitors are met with reference to the school Single Central Record (SCR).

To answer all incoming phone calls in a polite and efficient manner and transfer to the appropriate member of staff or take messages as required.

To liaise with the Student Services Officer with regards to any pupils who are unwell and make phone calls home to parents as required.

To provide administrative support to the School Office team; knowledge of Word, Excel, Google Docs/Sheets are essential and knowledge of SIMS is desirable.

Qualities required:

Ability to orally communicate effectively with a range of audiences

Previous experience of working in a customer service role

Ability to multi task while remaining calm and professional

Ability to work under own initiative

In return we can offer you:

A positive and innovative learning culture supported by students, staff, parents and governors.

Enthusiastic students who enjoy learning and engage positively in all aspects of school life.

Access to high quality continuing professional development and the opportunity for personal growth and development.

A collaborative and supportive attitude amongst staff which promotes a sense of teamwork and unity.

A Senior Leadership team who are committed to promoting the best environment and outcomes for staff and students.

West Midlands Local Government Pension

Cycle to Work scheme.

Free on-site parking.

Children of staff who are permanently employed at Arden Academy are eligible for a ‘staff’ priority for Arden main school and Sixth Form admissions (please see Admissions on our school website for full details and eligibility criteria).

Arden Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all its staff and volunteers to share this commitment. We welcome applications regardless of age, gender, ethnicity, sexuality or religion. The successful applicant will be required to undertake an Enhanced DBS Disclosure and, in line with Keeping Children Safe in Education, will be subject to a social media online search.

Commitment to safeguarding

Arden Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all its staff and volunteers to share this commitment. We welcome applications regardless of age, gender, ethnicity, sexuality or religion. The successful applicant will be required to undertake an Enhanced DBS Disclosure and, in line with Keeping Children Safe in Education, will be subject to a social media online search.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs are not accepted.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

About Arden

• School type: Academy, ages 11 to 18
• Education phase: Secondary
• School size: 1820 pupils enrolled
• Age range: 11 to 18
• Ofsted report: View Ofsted report
• School website: Arden website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/arden

Arden is a truly exceptional school at the heart of the community and the peak of academic excellence. Situated just minutes off Junction 5 of the M42 and only 3 miles from the town of Solihull, visitors are astounded by our confident and articulate students. Our recent Ofsted report spoke about the culture of ‘exceptionally high aspirations that permeate the school’ and ‘the positive relationships between staff and pupils’ where ‘teachers teach individuals, not classes’. As an innovative school always striving for better there is a constant drive to achieve maximum personal and academic potential and as part of a Multi Academy Trust there is the opportunity for exceptional training and the sharing of knowledge and ideas.

School location

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