27 days remaining to apply

  • Job start date

    15 September 2025

  • Closing date

    31 August 2025 at 11:59pm

  • Date listed

    14 July 2025

Job details

Job role

  • Administration, HR, data and finance

Visa sponsorship

Visas cannot be sponsored

Working pattern

Part time

Contract type

Permanent

Full-time equivalent salary

£3,627.00 - £3,627.00 Annually (Actual) Grade D, SCP 4-5

Sports Centre Duty Manager job summary

PRINCIPAL RESPONSIBILITIES

To operate within, and strive to exceed, specified commercial and social objectives and financial targets

To ensure the Centre’s services and activities operate at all times within specified standards, and to its normal operational procedures and emergency action plans

To ensure the Centre’s services and activities run to time, meet, and whenever possible, exceed, customer expectations; and that its facilities meet specified standards for safety, security and cleanliness

To assist all users and potential users of the Centre

To ensure the safe control of the general public within the Centre as directed

Operate the Centre’s service with due regard to Harris Sports Centre’s Customer Care standards

Champion excellent customer service in all aspects of the operation within Harris Sports Centre

Actively promote activities, lettings and holiday clubs

Key Management Responsibilities:

Maintain safety, security & cleanliness of the Centre & facilities

Ensure child protection procedures are adhered to by staff, clubs & customers

Cash Control

Maintain a high standard of customer service & care

Key Operational Responsibilities:

Opening & closing of the Centre ensuring all facilities are locked

Undertake Centre & facility cleanliness to agreed standards

Setting up and de-rigging of activities/ equipment

Working with the PE Department, Site Team & School Sports Partnership

Immediately report to the Manager or other appropriate person, all issues of health, safety and welfare that may lead to harm of self or others, or take remedial action as appropriate

Positively manage customer care, monitoring facility attendance, satisfying clients at all times.

Deliver high standards of customer service responding to customer enquiries, complaints and concerns courteously and efficiently, referring to supervision as appropriate

To provide security surveillance for all public and private usage patrolling viewing galleries, staff car parks, changing rooms and ancillary areas as directed by the Manager.

Promote and establish a culture of ‘inclusivity’, ‘customer care’, ‘quality service’ and ‘continuous improvement’ among colleagues and within activities, encouraging ideas and suggestions for service improvements

Confront and tackle the conduct and behaviour of customers and other visitors, where not taking action may lead to injury or distress, either directly or through support of manager or other appropriate person

To administer Normal Operating and Emergency Action Plans with a minimum of supervision

To ensure public areas are clear of equipment and that emergency points are not obstructed

To report immediately any safety hazards including defective fire doors, extinguishers or any potential security problems likely to render any area unsafe

To ensure the safety and good social conduct of all Sport Centre users and visitors

Operational duties, including the assembly, dismantling, carrying, moving and safe storage of equipment

Cleaning duties, ensuring equipment and facilities remain clean and safe to use at all times

Organisational Requirements:

To commit to quality service provision and customer care in carrying out duties, and ability to establish and enforce appropriate standards

To be sensitive to how different customers may have different needs or expectations and work proactively to address them

To be able to recognise the causes of inequality in employment and service delivery and help to develop action plans for their eradication

To display the confidence and desire to tackle known or suspected breaches to Centre policies and procedures, or to legislation, either directly or through support of manager

Promote the Centre’s vision and values and adhere to its Employee Code carrying out duties

To understand the importance of maintaining confidentiality and discretion

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.
Visas cannot be sponsored.
If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

View advert on external website (opens in new tab)

About Harris Church of England Academy

School type
Academy, Church of England, ages 11 to 16
Education phase
Secondary
School size
874 pupils enrolled
Age range
11 to 16
Ofsted report
View Ofsted report

Harris Church of England Academy is a mixed, non-selective, Church of England secondary academy situated in Rugby, Warwickshire. There are approximately 720 students at the school between the ages of 11-16.

Harris Church of England Academy converted to academy status in 2014. It is part of the Diocese of Coventry Multi Academy Trust.

Headteacher

Mrs R Harrison

Values and vision

Harris Church of England Academy is more than just a place where students come to learn. It is also a place where a community develops and thrives. It is a place where we come together to support each other to achieve, whether it is in the classroom learning, on the sports field competing or on the stage performing, we know that success comes from us all working together.

Student progress will always remain a key priority because outcomes so often dictate future pathways and opportunities for young people.

Our educational vision is to create a community of lifelong learners who are anchored by a clear set of Christian values, passionate about realising their potential and have the capacity to contribute to their community, as well balanced and confident citizens. I have an absolute belief in the ability of all to achieve within a Christian ethos and to provide opportunities for young people to develop spiritually, morally, socially and culturally.

The ethos of the school is at the heart of everything we do, as education is not just about the academic results but about looking at the whole person. It is about teaching life skills to enable young people to succeed in whatever they choose to do. All that we do is underpinned by Christian values and mutual respect.

For our students, the vision will enable them to not only achieve their true academic potential, but also increase self-esteem, build resilience and self-belief in their God given talents.

Ofsted

"The school has a caring ethos and ensures that pupils are well looked after and kept safe."

"Leaders are preparing pupils well for a life in Britain."

"Pupils are proud of their school, which is calm and orderly at all times."

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