Sports Centre Duty Manager
Harris Church of England Academy, Rugby, Warwickshire, CV22 6EA7 days remaining to apply
Job start date
15 September 2025
Closing date
31 August 2025 at 11:59pm
Date listed
14 July 2025
Job details
Job role
- Administration, HR, data and finance
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Part time
Contract type
- Permanent
Full-time equivalent salary
- £3,627.00 - £3,627.00 Annually (Actual) Grade D, SCP 4-5
Sports Centre Duty Manager job summary
PRINCIPAL RESPONSIBILITIES
To operate within, and strive to exceed, specified commercial and social objectives and financial targets
To ensure the Centre’s services and activities operate at all times within specified standards, and to its normal operational procedures and emergency action plans
To ensure the Centre’s services and activities run to time, meet, and whenever possible, exceed, customer expectations; and that its facilities meet specified standards for safety, security and cleanliness
To assist all users and potential users of the Centre
To ensure the safe control of the general public within the Centre as directed
Operate the Centre’s service with due regard to Harris Sports Centre’s Customer Care standards
Champion excellent customer service in all aspects of the operation within Harris Sports Centre
Actively promote activities, lettings and holiday clubs
Key Management Responsibilities:
Maintain safety, security & cleanliness of the Centre & facilities
Ensure child protection procedures are adhered to by staff, clubs & customers
Cash Control
Maintain a high standard of customer service & care
Key Operational Responsibilities:
Opening & closing of the Centre ensuring all facilities are locked
Undertake Centre & facility cleanliness to agreed standards
Setting up and de-rigging of activities/ equipment
Working with the PE Department, Site Team & School Sports Partnership
Immediately report to the Manager or other appropriate person, all issues of health, safety and welfare that may lead to harm of self or others, or take remedial action as appropriate
Positively manage customer care, monitoring facility attendance, satisfying clients at all times.
Deliver high standards of customer service responding to customer enquiries, complaints and concerns courteously and efficiently, referring to supervision as appropriate
To provide security surveillance for all public and private usage patrolling viewing galleries, staff car parks, changing rooms and ancillary areas as directed by the Manager.
Promote and establish a culture of ‘inclusivity’, ‘customer care’, ‘quality service’ and ‘continuous improvement’ among colleagues and within activities, encouraging ideas and suggestions for service improvements
Confront and tackle the conduct and behaviour of customers and other visitors, where not taking action may lead to injury or distress, either directly or through support of manager or other appropriate person
To administer Normal Operating and Emergency Action Plans with a minimum of supervision
To ensure public areas are clear of equipment and that emergency points are not obstructed
To report immediately any safety hazards including defective fire doors, extinguishers or any potential security problems likely to render any area unsafe
To ensure the safety and good social conduct of all Sport Centre users and visitors
Operational duties, including the assembly, dismantling, carrying, moving and safe storage of equipment
Cleaning duties, ensuring equipment and facilities remain clean and safe to use at all times
Organisational Requirements:
To commit to quality service provision and customer care in carrying out duties, and ability to establish and enforce appropriate standards
To be sensitive to how different customers may have different needs or expectations and work proactively to address them
To be able to recognise the causes of inequality in employment and service delivery and help to develop action plans for their eradication
To display the confidence and desire to tackle known or suspected breaches to Centre policies and procedures, or to legislation, either directly or through support of manager
Promote the Centre’s vision and values and adhere to its Employee Code carrying out duties
To understand the importance of maintaining confidentiality and discretion
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Harris Church of England Academy
- School type
- Academy, Church of England, ages 11 to 16
- Education phase
- Secondary
- School size
- 874 pupils enrolled
- Age range
- 11 to 16
- Ofsted report
- View Ofsted report
- School website
- Harris Church of England Academy website
Harris Church of England Academy is a mixed, non-selective, Church of England secondary academy situated in Rugby, Warwickshire. There are approximately 720 students at the school between the ages of 11-16.
Harris Church of England Academy converted to academy status in 2014. It is part of the Diocese of Coventry Multi Academy Trust.
Headteacher
Mrs R Harrison
Values and vision
Harris Church of England Academy is more than just a place where students come to learn. It is also a place where a community develops and thrives. It is a place where we come together to support each other to achieve, whether it is in the classroom learning, on the sports field competing or on the stage performing, we know that success comes from us all working together.
Student progress will always remain a key priority because outcomes so often dictate future pathways and opportunities for young people.
Our educational vision is to create a community of lifelong learners who are anchored by a clear set of Christian values, passionate about realising their potential and have the capacity to contribute to their community, as well balanced and confident citizens. I have an absolute belief in the ability of all to achieve within a Christian ethos and to provide opportunities for young people to develop spiritually, morally, socially and culturally.
The ethos of the school is at the heart of everything we do, as education is not just about the academic results but about looking at the whole person. It is about teaching life skills to enable young people to succeed in whatever they choose to do. All that we do is underpinned by Christian values and mutual respect.
For our students, the vision will enable them to not only achieve their true academic potential, but also increase self-esteem, build resilience and self-belief in their God given talents.
Ofsted
"The school has a caring ethos and ensures that pupils are well looked after and kept safe."
"Leaders are preparing pupils well for a life in Britain."
"Pupils are proud of their school, which is calm and orderly at all times."
School location
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