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Student Services Manager
City Academy Norwich, Norwich, Norfolk, NR4 7LP12 days remaining to apply
Start date details
October 2025
Closing date
15 October 2025 at 1am
Date listed
3 October 2025
Job details
Job role
- Learning support or cover supervisor
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Fixed term
Full-time equivalent salary
- £26,842 - £29,649 actual pa
Student Services Manager job summary
Part of the Sapientia Education Trust
- Salary - SET Support Staff Scale, Points 12-13, £26,842 - £29,649 actual pa (inc an allowance for holiday pay) £28,598 - £31,022 FTE
- Fixed Term until August 2026
- Full Time
- 37.5 hours a week
- Term time + 4 weeks
- Required for October 2025
City Academy Norwich is a dynamic, nurturing learning community with the highest expectations and aspirations for our students and staff. We strive to ensure that every child, irrespective of their starting point, receives an excellent education enabling them to become the best version of themselves. We are committed to ensuring all our students succeed and embrace the opportunities and experiences available to them.
City Academy Norwich is part of the Sapientia Education Trust, working together to build a highly successful community Academy for all our students.
THE ROLE
We are looking for a hard-working, efficient, and enthusiastic person with high standards to be our Student Services Manager on a fixed term contract. Compassion, and the ability to communicate effectively and attention to detail are key for this role. The person appointed will be part of a single point of contact team for students, teachers, parent/carers, and 3rd party stakeholders such as NHS and student support services.
This is a varied post, so the ability to prioritize tasks is essential, together with a ‘can do’ attitude.
WHAT WE CAN OFFER YOU
All City Academy Norwich staff enjoy a number of non-contractual benefits, including:
- Continued professional development that is relevant to you and your career path
- Free on-site car parking
- Discounts, reward cards & promo codes via our staff benefits platform
- A Cycle to Work scheme
- 24/7 access to our Employee Assistance Programme, at no cost to you
- Free access to our on-site gym
How to apply
A job description is available from ‘Attachments’.
For this vacancy, if you click on the ‘Apply for Job’ button, you will be redirected to our Trust’s website to apply via our online application form.
Applications considered on receipt; therefore, early applications are encouraged.
Closing date: 15 October 2025, 12 noon
Interview date: TBC
The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education’s “Keeping Children Safe in Education”, references will be sought on all short-listed candidates before interview.
This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
Further information about the job
Commitment to safeguarding
The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education’s “Keeping Children Safe in Education”, references will be sought on all short-listed candidates before interview.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About City Academy Norwich
- School type
- Academy, ages 11 to 19
- Education phase
- Secondary
- School size
- 682 pupils enrolled
- Age range
- 11 to 19
- Ofsted report
- View Ofsted report
- School website
- City Academy Norwich website
City Academy Norwich is a dynamic, nurturing learning community with the highest expectations and aspirations for our students and staff. We strive to ensure that every child, irrespective of their starting point, receives an excellent education enabling them to become the best version of themselves. We are committed to ensuring all our students succeed and embrace the opportunities and experiences available to them.
City Academy Norwich is part of the Sapientia Education Trust, working together to build a highly successful community Academy for all our students.
School location
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