Technician (ICT)
Westbourne Academy, Ipswich, Suffolk, IP1 5JN22 days remaining to apply
Start date details
December 2026
Closing date
6 November 2026 at 12am (midnight)
Date listed
15 October 2026
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full time equivalent salary
- Salary: Support Staff Pay Scale D: £26,427 to £26,847 per annum
Technician (ICT) job summary
Location: Westbourne Academy, Marlow Road, Ipswich, Suffolk. IP1 5JN
Salary: Support Staff Pay Scale D: £26,427 to £26,847 per annum
Don't just fix technology. Help transform a school.
Imagine walking into a classroom where the old projector flickers, the cables are a tangle, and the teacher loses ten minutes before the lesson even starts. Now imagine that same room a few months later: a bright interactive panel, a teacher device that just works, fast wireless and secure systems running quietly in the background.
You'll be the person who makes that change happen.
Westbourne Academy joins Inspiration Trust in January 2027, at the start of a major digital modernisation programme. This is a rare chance to join a school at the beginning of its journey, and to see the difference your work makes to teaching, learning and everyday school life.
The transformation you'll be part of
Over the coming months, Westbourne Academy will be rebuilt from the network up. You'll be hands-on across both programmes.
Infrastructure upgrades
- A full network refresh: new switches, modern wireless and a fibre backbone
- Server migrations
- Identity modernisation with Microsoft Entra ID, Intune and multi-factor authentication
- Structured cabling upgrades and a reorganised comms room
- Stronger cyber security built on Zero Trust principles
Classroom modernisation
- Interactive flat panels replacing legacy projectors
- New teacher devices, digital signage and hybrid learning tools
- Pilots of new digital tools, and learning platforms
- Training staff so the new technology is used with confidence every day
Few technicians get to see a school's technology transformed end to end. Here, you'll help shape it, and your feedback will influence what comes next.
You won't be doing this alone
Big projects can feel daunting as an on-site technician. That's not how we work.
You'll be part of Inspiration Trust's knowledgeable and effective Central IT Team, which supports 17 schools and more than 10,000 pupils. They plan and lead the major upgrades, and you'll be their trusted partner on the ground.
- Expert back-up in infrastructure, cloud, cyber security and classroom technology whenever you need it
- Proven standards and processes, so you're never building from a blank page
- A wider team of technicians across the Trust to learn from, share ideas with and lean on
- Real development, with hands-on project experience that would take years to gain elsewhere
What you'll do
- Be the friendly, go-to first-line support for staff and students
- Keep laptops, desktops, iPads, interactive panels, visualisers and classroom audio running smoothly
- Support Microsoft 365 and Entra ID, and manage accounts and permissions
- Look after printing, VoIP telephony and peripherals
- Make sure safeguarding filtering and monitoring are working as they should
- Work alongside contractors during installations, checking quality and safeguarding standards
- Help staff get the most from new technology through hands-on training
- Keep clear documentation, asset records and helpdesk logs
Who we're looking for
You don't need to know everything on day one. We're looking for someone curious, reliable and great with people.
You'll bring
- A strong understanding of Windows 11, Microsoft 365 and basic networking
- Experience supporting end-user devices and classroom technology
- Excellent problem-solving skills and a proactive, customer-focused attitude
- The ability to work independently and as part of a team
- A genuine appetite to learn new technologies
It would be great if you also have
- Knowledge of TCP/IP and networking technologies
- Experience with Entra ID (Azure AD), Intune and cloud identity
- Experience of AV installations or classroom modernisation projects
- An understanding of safeguarding filtering and monitoring
- Experience in a school or multi academy trust
If you meet most of the essentials and are excited by the opportunity, we'd love to hear from you.
What we offer
- The chance to shape a school's technology from the ground up
- Hands-on experience of network, cloud, identity, security and AV projects
- Support, mentoring and professional development from the Central IT Team
Why Join Inspiration Trust
At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.
We offer:
- Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
- Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs *
- Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). *
- Free parking at most sites
- Personalised CPD and development programmes
- A structured and specific induction programme.
*Terms and conditions apply. Some benefits are only available following successfully passing probation.
About Us
Westbourne Academy is an inclusive secondary school in Ipswich, Suffolk, committed to helping every student achieve their potential, regardless of their starting point. With a diverse community of students and staff from around the world, the academy celebrates different cultures and perspectives, creating a welcoming environment where everyone is valued and encouraged to succeed.
The academy offers a broad and balanced curriculum, combining high academic expectations with opportunities to develop confidence, compassion, cooperation and effective communication. Its STAR values - Be Safe, Be Thoughtful, Be Accountable and Be Respectful - underpin school life, helping students develop the knowledge, character and personal skills they need to become happy, successful young adults, ready for further education, employment and life beyond school.
From January 2027, Westbourne Academy will join the Inspiration Trust, a family of schools across Norfolk and North Suffolk recognised for pupil progress and excellence in teaching and leadership. The Trust believes every young person deserves the best education, regardless of background, and is committed to providing excellent professional development opportunities for staff, alongside opportunities to collaborate and share best practice across its schools.
Next Steps
Before applying, please read the attached Recruitment Pack and Job Description, for more details about the role. We ask that you read this pack carefully, especially the “Planning your application” section from page 11. This will support your application ensuring you have the opportunity to tell us about your relevant skills, experience and qualifications that relate to the job description and person specification in addition to details of your references covering the last 5 years.
If you would like to know more about this exciting opportunity, then please contact Darren Harris, Director of IT (darrenharris@inspirationtrust.org).
To apply for this role please click the Apply button to complete the online application form.
When you start your application, you will receive several emails from our application provider, Vacancy Filler. Please be aware that some email providers may mistakenly mark these messages as spam. To avoid missing important updates, we recommend checking your spam or junk folders regularly throughout the application process and marking these emails as safe.
Closing date for applications: 12noon on Friday 6th November 2026
Interview date: Monday 16th November 2026
Interviews will take place at Inspiration Trust Centre Services, Cringleford Prep, Woolhouse Way, Cringleford, Norwich NR4 7FU
Safeguarding and Equal Opportunities
Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.
Further information about the job
Commitment to safeguarding
Westbourne Academy is committed to safeguarding and promoting the welfare of children.
The successful applicant will undertake an enhanced DBS criminal record check, and online searches will be carried out in line with KCSIE update 2024. We are committed to Diversity, Equality and Inclusion and welcome all applications. We are open to Flexible Working.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Westbourne Academy
- Organisation type
- Academy, ages 11 to 16
- Education phase
- Secondary school
- Size
- 989 pupils enrolled
- Age range
- 11 to 16
- Ofsted report
- View Ofsted report
- Website
- Westbourne Academy website
Westbourne Academy is a calm and happy school. We are an inclusive academy. We support all students, regardless of their starting point, to achieve their potential and develop the skills necessary for employment and life.
Westbourne Academy is not just a school it is a microcosm of the world with students and staff from all around the globe. Between them, they speak 32 languages and their differing perspectives on learning and life makes this a unique academy. We also have the pleasure of 30% of our students speaking English as an additional language and value the cultural diversity they bring.
We try not to take ourselves too seriously but know that preparing young people for the adult world is an important undertaking. Since opening as an academy on 1 February 2013, attitudes, aspirations and expectations have been transformed. We believe that our circumstances are quite unique and, therefore, that we can make a massive difference to the students we serve.
Currently we have around 1000+ students. Many of our students do not have the easiest backgrounds and we are determined to ensure that we remove as many barriers to learning as possible. Around 30% of our students come from a disadvantaged background. We are delighted that Ipswich has been deemed an opportunity area for the Department for Education and look forward to taking an active part in this initiative to tackle disadvantage.
School location
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