Trust Lead Field Technician
Christopher Nieper Education Trust, Alfreton, DE55 7LE14 days remaining to apply
Start date details
December 2025
Closing date
20 October 2025 at 10am
Date listed
6 October 2025
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full-time equivalent salary
- £32,347.00 - £34,317.00 Annually (FTE)
Trust Lead Field Technician job summary
Purpose
The Trustees are seeking to appoint a Trust Lead Field Technician support our Trust development and provide outstanding support to the staff, students, parents and wider community. The successful candidate must be able to work flexibly across a range of tasks and sites to support all key stakeholders as required.
Safeguarding
The Trustees are committed to the safeguarding of children and young people, so all staff appointments are subject to employment checks and a satisfactory enhanced DBS check.
Candidates should indicate an acceptance of, and a commitment to, the Trust’s policies in relation to equality and safeguarding and promoting the welfare of children. It is an offence to apply for this role if an applicant is barred from engaging in regulated activity relevant to children.
Please follow the below link to view the Christopher Nieper Education Trust Safeguarding/Child Protection Policy https://davidnieper.academy/about-us/academy-policies/
General Responsibilities
You will provide IT support across the Trust as required, supporting Headteachers, staff and students, working alongside our external IT support provider, other IT support partners and with our IT Assistant. Completing tasks, closing issues, and managing stakeholders’ needs and queries to high standards. Successful candidates must be able to demonstrate good attention to detail and have a flexible approach to their work. You will provide face-to-face support whilst being supported by an external IT support company who provide higher level IT support.
External IT Support
The Trust has a comprehensive external IT support contract in place, providing daily remote support and support / project days on-site. In addition, we hold support contracts for other aspects of our IT infrastructure such as printing/CCTV. The Trust Lead Field Technician will work closely with all external partners, reporting issues and liaising on solutions.
Main Responsibilities
You will be working as part of the supportive and friendly team, and your main responsibilities will include duties such as:
- Providing support either face-to-face or via remote systems to both staff and students across all Trust schools.
- Regular visits (likely to be at least weekly) to all Trust schools to solve in-person queries and maintain good relationships with staff.
- Performing routine maintenance tasks on hardware such as printers, servers and desktops.
- 1st & 2nd line support duties.
- Liaising with external organisations who provide services to the schools
- Monitoring the performance of the network and systems
- Working to ensure technical issues are resolved in a timely manner
- Maintain documentation of equipment, services and configurations to enable efficient management of equipment and resources
- Investigate sources of supply for hardware, software and, if appropriate, consumables ensuring adequate working levels of stock
- To provide information to support IT procurement of ongoing systems and requirements and to inform future purchases
- To ensure that all IT systems and linked software are set up and maintained for each academic year
- Assist with the development of Trust policies and procedures with regards to standards of operation and use of ICT equipment throughout the academy and ensure that they are applied.
- Assisting with day-to-day IT related admin tasks
Other responsibilities
- The post-holder will determine priorities and scheduling of work in conjunction with the Chief Finance Operations Officer (CFOO), and external IT support provider, including face-to-face and online learning for our pupils
- To meet with Chief Executive Officer (CEO) and Headteachers to ensure they are kept up to date with projects, planned work and general support.
- To support and line manage the IT Assistant (also based at David Nieper Academy)
- Provide ongoing advice and guidance to the Headteachers at schools within or seeking to join the Trust.
- To support with academy events and activities with IT/media support
- The manual lifting and moving of equipment where necessary
- Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the job.
Supported Services
- Microsoft infrastructure (Windows Desktops, Laptops, Hyper-V Servers, Office 365, Intune, Entra).
- Google Chromebook & G-Suite Admin.
- iPads (all Intune managed).
- Sophos Firewall
- Cisco Meraki Networking Equipment
- Cambium Networking Equipment
Other
- Undertake professional development as agreed with Trust leaders
- Perform additional duties and tasks required for the effective operation of the school as directed by the CFOO
Benefits
- Ongoing training, support and mentoring will be provided
- Free access to Health Assured Employee Assistance Programme
- Free onsite Parking
- Generous discount at the David Nieper Ltd factory shop
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Christopher Nieper Education Trust
- Type
- Multi-academy trust
Head office location
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