Trust Senior ICT Technician
Brighter Futures Learning Partnership Trust, Doncaster, DN3 2JY4 days remaining to apply
Start date details
As soon as possible
Closing date
28 May 2025 at 9am
Date listed
21 May 2025
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours per week, Monday to Friday. All year round.
Contract type
- Permanent
Full-time equivalent salary
- £32,654 - £37,938
What skills and experience we're looking for
Job Description
Key Roles:
Ø Work as an integral part of the Brighter Futures Learning Partnership Trust ICT Support Team.
Ø Manage the day-to-day operations of the ICT infrastructure with support from the Trust ICT Manager.
Ø Ensure that all systems and infrastructure are operational and stable to meet needs.
Ø Monitor the Trust helpdesk to ensure service requests are met where appropriate and users are kept informed of developments.
Ø Provide leadership and line management to Assistant ICT Technicians and ICT Field Technician.
Ø Offer comprehensive support to all users, including curriculum and administrative staff.
Ø Ensure the installation and maintenance of all aspects of the school’s/trust’s software across the network and ensure security of data is maintained.
Ø Manage and maintain all ICT equipment within the network.
Ø Contribute to the overall development of ICT projects.
Ø Participate in regular meetings and provide necessary training to staff.
Ø Adhere to health & safety regulations when handling computer and electrical equipment.
Ø Provide dedicated support to Hungerhill School and BFLPT Primary/Infant schools within the Trust.
Main Duties:
Management of the ICT Support Service Desk/Ticketing System for the Trust:
Ø Responsibility for management and monitoring of ICT support requests via the service desk system.
Ø Ensure support is given where needed to all tickets on each level of ICT Support.
Ø Ensure all tickets are assigned to the relevant member of staff.
Ø Ensure all tickets are regularly updated.
Ø Ensure all ticket actions meet the ICT Support helpdesk guidelines.
Ø To hold regular ‘Ticket Review’ meetings with the department to ensure all tickets are being updated and are on task.
ICT System Management:
Ø Administer servers, network infrastructure, backup solutions, telephony, and wireless infrastructure.
Ø Maintain the ICT asset management database accuracy.
Ø Ensure security measures are in place and up to date.
Ø Support in the administration and development of cyber security measures in schools including but not limited to, security policies, access controls, anti-virus protection, firewall protection.
Ø Install and configure software on existing PCs and wireless devices.
Ø Ensure compatibility and optimal performance of network software.
Ø Management of the provision and deployment of systems including Windows, MacOS, and Apple iOS.
Ø Provide support on key school systems including but not limited to, school safeguarding, behavioural, medical tracking, and management information systems.
Lead Support at Hungerhill School and Primary/Infant Schools within the Trust:
Ø To lead on all technical support across the Trust, based primarily at Hungerhill School.
Ø Manage the day to day running of the ICT infrastructure at Hungerhill School and all ICT support requirements across the Primary/Infant Schools.
Ø To ensure the delivery of technical support to all users across the Trust meets the expected service quality.
Ø To monitor, patch, upgrade and develop the core network systems, where appropriate, to ensure peak performance.
Ø To manage user and email accounts, assigning appropriate security permissions to comply with site wide security policies.
Ø To create and enforce network access policies and groups to ensure effective operation of the data networks while contributing to the school’s data protection and safeguarding policies.
Ø To support the Trust ICT Manager and contribute to the delivery of all ICT projects across the Trust.
Ø To provide staff with the relevant training in hardware and software where appropriate.
Effective Management of Technicians:
Ø Provide day-to-day supervision and guidance to the ICT Field Technician and Assistant ICT Technicians.
Ø Coordinate and prioritise support tasks for timely resolution.
Ø Ensure the ICT Field Technician and Assistant ICT Technicians adhere to ICT support standards and procedures.
Ø Conduct regular performance evaluations and provide feedback for improvement.
Wider Responsibilities:
Ø Adhere to all Health and Safety procedures in place both across the whole school and in relation to specific work areas to ensure the safety of everyone on the school site.
Ø Maintain awareness of Child Protection and Safeguarding procedures.
Ø Provide the ICT manager with a detailed career path including preferred courses and learning.
Ø Attend courses that will further the candidate’s knowledge in a school-based area with attention to the candidate’s chosen path.
These duties and responsibilities should be regarded as neither exhaustive nor exclusive, as the postholder may be required to undertake other reasonably determined duties and responsibilities commensurate with the grading of the post, without changing the general character of the post. Dependant on need, you may be deployed across the Trust.
What the school offers its staff
BENEFITS – We offer a comprehensive benefits package featuring a substantial government pension scheme and up to 28 days of annual leave. Our work schedule is thoughtfully designed to align with family needs, including consideration of school holidays. This approach facilitates a balanced work-life integration, supporting both professional and personal commitments.
Thank you for considering joining our trust. We are privileged to be the CEOs of the Brighter Futures Learning Partnership Trust (BFLPT) and to be working with like‐minded headteachers, leaders, staff and board members who understand how important education is to life chances and social mobility. The BFLPT Board is determined to see a high‐performing multi‐academy Trust which delivers exceptional and enriching learning experiences for all its children, young people, and staff. We believe that by working collaboratively, we will create an educational platform on which to build the strong foundations needed for educational success.
There could not be a better time to join our Trust, which includes a diverse and successful range of schools; four Doncaster primary schools, an infant school, an 11-16 secondary school (Hungerhill) and Doncaster University Technical College. Hungerhill School benefitted from being a Teaching and National Support school for many years; its legacy of strong collaboration is still recognised today both locally and nationally with strong student outcomes above national averages. Doncaster UTC opened in 2020 in a state-of-the-art building which supports the strong employer led curriculum designed to create the engineers and technologists of the future. The school has already won several national and local awards and is recognised by Baker Dearing Trust as being one of its flagship schools. More recently we have been awarded a second Free School Bid, and the Trust will open a second Doncaster UTC specialising in Green Technologies and Health Care Sciences. We are excited about the future and the many expanding professional development opportunities for our staff.
In September 2021 we implemented a new Primary Knowledge Curriculum in all primary and infant schools and all our schools are heavily invested in the development of a mathematics mastery curriculum and lead on a number of projects supported by the South Yorkshire Maths Hubs.
We are extremely proud that our Ofsted reports have acknowledged that all our schools are good or better. The reports demonstrate that our schools are delivering better student/pupil outcomes by working together, sharing leadership and teacher knowledge and resources. All of this, of course, could not be achieved without our strong body of exceptionally hard-working and committed support staff. This has been testament to the strong investment in staff and pupils; our standards are high, but we take the investment in our staff very seriously.
We are also part of a network of national schools who are reshaping their curriculum, drawing on research and cognitive based science which will ensure all our children make accelerated progress. We employ a number of Ofsted trained consultants across the Trust who are supporting our subject leaders to design and shape the best learning experiences for our young people and in doing so, we are providing very bespoke support and training for teaching staff who want to invest in themselves. We are very proud of our story so far.
Our robust teacher development programmes and associate staff performance management systems allow for internal recognition and support to help encourage colleagues to thrive and develop within role. We are also very clear about reasonable, professional expectations, so that colleagues understand what is required of them, and are confident in their ability to deliver.
We also have many associate staff who are being supported to develop themselves through additional professional courses as we believe this is the hallmark of an outstanding Trust.
The successful candidate will be based at Hungerhill School but may be required to work elsewhere within the Trust, as may reasonably be required by the Headteacher/Principal, CEO, for the discharge of their duties.
Further details and application forms are available by visiting our website at brighterfutureslpt.com. (CV’s will not be accepted for this post). If you feel you are the person we are looking for, you should fill in the enclosed application form and add a concise letter of no more than two sides of A4 (this must be submitted as a separate document and not included in the body of an email) addressing the following:
- Why you are applying for this position.
- How your experience to date will enable you to successfully take on the role.
The closing date for applications is 9am on Wednesday 28th May 2025.
Interviews will be held the week commencing 2nd June 2025.
*Please note that if you have not been contacted by Tuesday 3rd June 2025, you have not been shortlisted for interview.
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
As BFLPT we promote diversity and applications are welcome from all, irrespective of sex, sexuality, race, religion, marital status, age, or disability.
The Trust is committed to safeguarding and promoting the welfare of children and applicants will undergo child protection screening appropriate to the post, including checks with previous employers.
All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions are ‘protected’.
These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website.
The school/UTC will carry out on-line searches as part of their due diligence checks on shortlisted candidates who will also be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed.
Shortlisted candidates will be emailed a self-disclosure form together with a flow chart detailing what is ‘protected’ under the Act and should not be disclosed. This MUST be returned before the interview.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Please download the application form using the link below, and once completed send to vacancies@brighterfutureslpt.com
CVs are not accepted.
Additional documents
If you need these documents in an accessible format, please contact the school.
About Brighter Futures Learning Partnership Trust
- Type
- Multi-academy trust
- Email address
- vacancies@brighterfutureslpt.com
- Phone number
- 01302885811
Head office location
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