Attendance Officer
Coleshill Church of England Primary School, Birmingham, West Midlands, B46 3LL25 days remaining to apply
Start date details
As soon as possible
Closing date
1 November 2026 at 11:59pm
Date listed
7 October 2026
Job details
Job role
- Administration, HR, data and finance
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Part time
Contract type
- Permanent
Full time equivalent salary
- £29,070.00 - £32,046.00 Annually (FTE)
Attendance Officer job summary
Part-time, Monday to Friday, 8.30am to 12.30pm
20 hours per week, term time only
Permanent
SCP 11-17, £29,070 to £32,046 (FTE)
Rooted in our values of love, hope and belonging,we are committed to ensuring that every child is known, valued and able to flourish. Our Attendance Officer will play an important pastoral role, working together with families to develop relationships built on compassion, trust and respectful professional challenge. Through this partnership, we want every family to feel welcomed, supported and confident that they belong within our school community.
Regular attendance is central to children’s learning, wellbeing and future success. We are looking for an organised, approachable and proactive part-time Attendance Officer who will combine accurate administration and confident use of data with a calm, professional and supportive approach to pupils and families.
The role
Working closely with senior leaders, safeguarding and pastoral colleagues, you will:
promote the school’s values of love, hope and belonging through positive relationships with pupils and families, working in partnership with them so that they feel supported, included and part of our school community;
build positive, professional and trusting relationships with pupils and their families, recognising that effective pastoral support is central to improving attendance;
draw on pastoral experience to identify barriers to attendance and help families access appropriate support;
check daily registers and follow up promptly on missing or inaccurate marks;
complete first-day absence calls and follow-up communications with parents and carers;
ensure attendance, punctuality, communications and interventions are recorded accurately on the school’s management information system;
monitor individual and whole-school attendance data, identifying patterns, vulnerable groups and pupils at risk of persistent or severe absence;
produce clear reports and updates for senior leaders, governors, the Trust and the local authority, as required;
arrange and contribute to attendance meetings with pupils, parents and carers;
work constructively with families to understand barriers to attendance, agree attendance action plans, set clear expectations and review progress;
prepare attendance letters and maintain accurate, confidential case records;
conduct home visits with an appropriate colleague and in accordance with the school’s safeguarding and lone-working procedures;
carry out all attendance procedures in accordance with the school’s Attendance Policy, safeguarding procedures and current local authority guidance;
manage requests for leave of absence during term time and maintain accurate supporting documentation;
refer unauthorised holidays and other eligible absences to the local authority for consideration in accordance with the school’s policy and local authority procedures;
prepare the necessary information and records to support local authority referrals, including referrals for penalty notices where appropriate;
support processes relating to Children Missing Education, unauthorised absence and other statutory attendance matters;
liaise appropriately with safeguarding colleagues, the local authority and other external professionals; and
recognise when absence may indicate a safeguarding concern and refer concerns immediately through the school’s agreed procedures.
About you
We are looking for someone who:
has experience of pastoral work or supporting children and families;
can build positive, professional and trusting relationships with pupils, parents and carers;
understands that families may experience complex barriers to attendance and can respond with empathy, consistency and appropriate professional challenge;
is confident conducting sensitive or challenging conversations about attendance, punctuality and unauthorised absence;
can work within the school’s Attendance Policy, safeguarding procedures and local authority guidance;
understands the importance of accurate record keeping when cases may be referred to the local authority;
has strong written and verbal communication skills;
is highly organised and able to manage competing priorities and strict daily deadlines;
handles confidential and sensitive information appropriately;
is confident using Microsoft Office and electronic record-management systems;
can interpret attendance information and communicate key findings clearly;
works effectively both independently and as part of a pastoral, safeguarding and administrative team; and
will be sympathetic to the culture and ethos of our Christian distinctiveness.
Qualifications and experienceApplicants should have:
GCSE English and mathematics at Grade 4/C or above, or equivalent;
experience of administrative work and maintaining accurate electronic records;
pastoral experience or experience of supporting children and families;
experience of developing constructive relationships with parents and carers;
experience of communicating sensitively and professionally about concerns or challenging issues;
an understanding of safeguarding responsibilities when working with children and families; and
has or is willing to undertake designated lead safeguarding training.
Experience of working in a school, applying an attendance policy, using a school management information system, analysing attendance data, conducting home visits or working with the local authority and other external agencies would be an advantage. Training can be provided for the right candidate, but applicants must be willing to keep their knowledge of attendance expectations, safeguarding guidance and local procedures up to date.
What we can offerColeshill C of E Primary School is a two-form entry primary, inspected by Ofsted in March 2026 as meeting the expected standard in all areas.
The school is part of the Birmingham Diocesan Multi-Academy Trust, a dynamic and supportive MAT with the vision: "Clothed in LOVE (Colossians 3:14) we are a united family of schools serving our communities and helping ALL to flourish." BDMAT understand the importance of investment in people, including providing exceptional support for teachers at all stages of their career. As a MAT, we have a strong network of 19 schools in the region.
A welcoming and supportive school community
A varied role with the opportunity to make a genuine difference to children and families
A committed and collaborative Senior Leadership Team, Local Academy Board and Multi-Academy Trust
Appropriate induction, training and professional development
Local government pension scheme and a range of employee benefits
VisitsVisits to the school are warmly welcomed. To arrange a visit or an informal conversation about the role, please contact Becky Holt on 01675 463672 or email office@coleshill.bdmat.org.uk.
Safeguarding and equalityIn line with our Safeguarding Policy, Coleshill C of E Primary School & Nursery and Birmingham Diocesan Multi-Academy Trust (BDMAT) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
All roles within school are subject to a criminal records check from the Disclosure and Barring Service (formerly CRB).
The school’s policy requires all applicants for employment to disclose any previous unspent criminal convictions, any cautions which have not expired, or any pending prosecutions, that are not 'protected' as defined by the Ministry of Justice.
References of all shortlisted candidates will be sought prior to interview.
To comply with Asylum and Immigration legislation you will be required (if appointed) to provide one or more documents from the Immigration Act 2006 - List A and B. You must provide proof of current and valid permission to be in the United Kingdom and valid permission to do the type of work offered. Further information is available at: www.bia.homeoffice.gov.uk/employers/
We welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. BDMAT is a Disability Confident employer and also a member of the Stonewall Diversity Programme.
If you don’t hear from us within two weeks of the closing date, unfortunately your application has been unsuccessful on this occasion.
Further information about the job
Commitment to safeguarding
Coleshill C of E Primary School & Nursery and Birmingham Diocesan Multi-Academy Trust (BDMAT) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Coleshill Church of England Primary School
- Organisation type
- Academy, Church of England, ages 2 to 11
- Education phase
- Primary school
- Size
- 336 pupils enrolled
- Age range
- 2 to 11
- Ofsted report
- View Ofsted report
Coleshill C of E Primary School is a two form entry primary with a large flourishing nursery taking children from 2 years old. The school is part of the Birmingham Diocesan Multi-Academy Trust and is easily commutable from Birmingham, Coventry, Nuneaton, Tamworth and Lichfield.
School location
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