Behaviour Support Service Manager

Abbey Hill Academy & College, Stoke-On-Trent, Staffordshire, ST3 5PP

16 days remaining to apply

• Closing date

  14 November 2025 at 12pm (midday)

• Date listed

  24 October 2025

Job details

• Job role:
  • Pastoral, health and welfare
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Part time
• Contract type: Permanent
• Full-time equivalent salary: £33,699.00 - £36,363.00 Annually (FTE) 32.5 Hours, Term time only

Behaviour Support Service Manager job summary

About this role

The St Bart's Multi Academy Trust, in partnership with Governors, staff and children of Abbey Hill Academy and College are seeking to appoint a highly motivated and enthusiastic individual to join our hard working and committed team.

At Abbey Hill Academy and College our children come first. High expectations, mutual trust and respect are underpinned by a warm, supportive ethos. In the best interests of our children we work very closely with our partner Academies. The successful candidate will be working alongside a team of caring, enthusiastic, dedicated staff, who are well-supported by their Senior Leadership Team.

Abbey Hill Academy & College, an all-through special academy catering for children with a diverse range of needs, is seeking to appoint a dynamic and highly motivated Behaviour Support Service Manager to join our team.

Job Purpose

To lead and manage the Academy’s specialist Behaviour Support Service, ensuring effective case management, coordination of resources, and the implementation of high-impact interventions across all phases.

The postholder will provide direct support to pupils presenting with challenging behaviour, while also building staff capacity through coaching, training, and strategic leadership. Working in close partnership with families, carers, and external agencies, the role seeks to empower pupils to make informed choices, overcome behavioural barriers to learning, and achieve their full potential.

Key Duties / Responsibilities

Strategic Leadership and Management

• Lead, develop, and evaluate Academy wide strategies to improve behaviour and promote positive relationships
• Provide professional advice and challenge to senior leaders on behaviour, inclusion, and pupil wellbeing
• Contribute to the development and implementation of Academy improvement plans related to behaviour
• Lead and facilitate school improvement priorities linked to behaviour
• Line manage and support behaviour mentors and other support staff, ensuring effective deployment, supervision, and professional development

Pupil Support and Casework

• Undertake assessment of individual pupil needs, identifying barriers to learning and behaviour
• Manage a caseload of pupils with identified behavioural or emotional needs, setting clear, measurable targets
• Plan, deliver, and evaluate targeted interventions and activities for pupils — including one-to-one, small group, and whole-class support
• Empower pupils to make informed choices, develop self-regulation skills, and take responsibility for their actions
• Support the reintegration of pupils following exclusion or alternative provision placements, helping to prevent future incidents
• Monitor and evaluate pupil progress through assessment, reporting, and regular reviews of individual behaviour plans

Family and Multi-Agency Working

• Work closely with parents and carers to build strong partnerships that reinforce positive behaviour and engagement
• Carry out home visits, where appropriate, to address persistent behaviour concerns or support reintegration
• Liaise with external agencies and education/training providers to identify appropriate support and alternative learning opportunities
• Maintain accurate and confidential case records, ensuring all communication with families and professionals is logged and reviewed

Staff Development and Support

• Provide guidance, coaching, and support to staff in implementing effective behaviour management strategies
• Deliver professional development and training sessions for staff on topics such as de-escalation, restorative practice, and trauma-informed approaches
• Support staff in the use and review of individual behaviour plans and strategies within the classroom
• Promote a consistent, restorative, and inclusive culture across the Academy

Monitoring and Evaluation

• Track and analyse data on behaviour, suspensions/exclusions, and interventions to identify trends and inform strategic planning
• Produce reports for senior leaders and governors on pupil progress and intervention impact
• Evaluate the effectiveness of behaviour initiatives, identifying areas for improvement and sharing best practice

Safeguarding and Welfare

• Promote and safeguard the welfare of children and young people within the Academy, raising any concerns in line with safeguarding and child protection procedures
• Ensure all practice complies with relevant legislation, statutory guidance, and Academy policies

Abbey Hill Academy & College is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment"
This position is subject to an Enhanced Disclosure check under the Rehabilitation of Offenders Act 1974. Further details regarding this check are available from schools or by visiting www.crb.gov.uk

If you are interested in applying and require further information please call 01782 355849 or email recruitment@abbeyhill.sbmat.org

More information on the school including our Prospectus and Safeguarding Policy can be found on our website https://www.abbeyhillschool.co.uk/

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Abbey Hill Academy & College

• School type: Academy, ages 3 to 19
• School size: 373 pupils enrolled
• Age range: 3 to 19
• Ofsted report: View Ofsted report
• School website: Abbey Hill Academy & College website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/abbey-hill-academy-college

School location

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