Cluster ICT Support Technician

Reach2 Academy Trust, Burton-On-Trent, DE13 9TQ

4 days remaining to apply

  • Expected start date

    As soon as possible

  • Application deadline

    8 July 2022 at 12:00pm

  • Date listed

    8 June 2022

Job details

Key stages

Early years, KS1, KS2

Working pattern

Contract type

Permanent

Salary

£20,720 – £22,876

Cluster ICT Support Technician job summary

Post: Cluster ICT Support Technician (1 Post)

Salary: £20,720 – £22,876 Full Time Equivalent (1st Line - dependent on qualifications and experience) (Pro rata salary for 37.5 hours per week, Term Time Plus 2 weeks is approximately £18,903 -£20,870 pa)

Location: Clusters 1 and 2- covering schools in areas in Cannock, Telford, Wolverhampton, Burton upon Trent, Staffordshire and Lichfield.

About the Roles
Responsible to the Head of IT, REAch2 Academy Trust is seeking to recruit an exceptional Cluster ICT Support Technicians to join the Trust in our growing organisation and team of ICT technicians. The post holder is to be based in one of our academy’s in the Cluster area and will require regular site visits to REAch2 Schools locally and further afield as necessary.
We can offer:
• A varied and rewarding role where you will be working collaboratively to help ensure the educational success of academies within their respective clusters by providing excellent IT support and capability
• The benefits of being part of the forward-thinking REAch2 Multi-Academy Trust, considered one of the most successful primary Trusts in the country
• Opportunity to consolidate your IT skills and knowledge through an apprenticeship route
• We offer a competitive salary plus membership of the LGPS pension scheme, Term Time (39 weeks) plus 2 weeks working, with opportunities for career progression
You will:
• Bring experience of working across multiple sites with experience delivering first line IT support, gained ideally within a successful educational establishment, or primary school, federation or Multi-Academy Trust
• Capable of working collaboratively with colleagues and key staff within a cluster of schools
• Demonstrate a successful track record of delivering a quality first line IT support service
• Be determined to develop your skills and professionalism within your role
• Be able to travel around your cluster as required.
About the Trust
The Trust has academies based all across England and includes schools at various stages of development, from those requiring significant improvement through to existing outstanding schools. As a Trust we are clear about the importance of achieving long term sustainability for our schools. Our vision is to enable individual academies to flourish with real autonomy, whilst also ensuring a strong ethos of support and collaboration across our schools.
We are presented with a rare opportunity to make a real difference to the lives and life chances of so many primary school children – many of whom haven’t previously received the educational opportunities they deserve.

In order to deliver our vision, we need exceptional staff across the organisation, and we believe that the quality of our staff sets us apart.

Based within the academy clusters the roles will provide effective IT support to our academies within the cluster, attending sites to rectify any IT problems and install hardware and software as necessary, and escalating matters where appropriate.
.
As Cluster ICT Support Technician, the role will provide high quality and effective support including, but not restricted to the key areas as follows:
• Management of Windows Server 2016 & Office 365
• Knowledge of Microsoft Azure & Virtualised Networks
• Able to visit sites academies locally and further afield as necessary
• Able to engage with end users in schools and central team staff
• Identify, troubleshoot and resolve IT issues
• Installation & configuration of various end user devices & software packages.
• Providing IT support with the cluster.
• Escalating issues to 2nd line/development where required
• Undertaking small/medium internal IT projects as and when required
Being able to act with discretion and confidentiality is a pre-requisite along with being highly organised and with meticulous attention to detail, whilst also working within tight deadlines is essential.
Those we recruit are able to demonstrate that they share our values, are highly motivated to work with colleagues within and beyond their role to continuously develop their skills and pursue professional excellence, and are committed to providing the highest standards of teaching and support for all children. If that is you then we would be delighted to receive your application.
We offer a competitive salary plus pension, with opportunities for career development and progression in this role.

Applying for the job

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Supporting documents

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About Reach2 Academy Trust

Trust type
Multi-academy trust

Founded in 2012, REAch2 Academy Trust is the largest primary-only academy Trust in the country. We are a growing charitable organisation currently supporting over 60 primary academies across England.
We are a family that delivers school to school improvement, going the extra mile for all our children. We are passionate about dispelling the myth that only certain children are able to achieve.
With extensive school reform and proven educational excellence in our core staff, REAch2 set a mission: to help struggling schools to improve their provision and to offer outstanding education to our pupils, from disadvantaged or deprived communities. The drive was not to grow an empire of schools, but rather the compulsion to share our proven approach to sustained school improvement for the benefit of children and their communities.
But REAch2 is about so much more, offering a richness of experience that gives real colour throughout the time our children spend with us.
Schools, staff and children within the Trust benefit from a strong ethos of support and collaboration across the REAch2 family. Teachers within REAch2 belong to a national community of professionals, and benefit from a wide range of networks and development opportunities.

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