Education Support Co-ordinator and Receptionist

The Redway School, Milton Keynes, Buckinghamshire, MK6 4HG

10 days remaining to apply

• Job start date

  2 March 2026

• Closing date

  31 January 2026 at 10:59pm

• Date listed

  21 January 2026

Job details

• Job role:
  • Administration, HR, data and finance
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full-time equivalent salary: £28,598.00 - £31,022.00 Annually (FTE)

Education Support Co-ordinator and Receptionist job summary

We are seeking an enthusiastic individual to join our Admin team, the ideal candidate will have experience using SIM's but this is not essential.The role is 37 hours per week working Monday - Friday 8am - 4pm (3.30pm Fridays) Term time only.Main purpose

You will be part of our school Administration team, providing effective, professional and positive communication for all visitors and callers as well as administrative services. You will be in charge of the reception area at our post-16 unit near to the main site, providing day-to-day administration assistance to the teaching staff. You may also be required to work at our main site You will play an important role within this enthusiastic, supportive and professional team.

Main Duties & Responsibilities

• To represent the school effectively and provide positive customer service in relation to requests or advice from parents and carers, colleagues, outside agencies and members of the public.
• Act as front of house staff and provide a professional service to all school users and ensure security and safeguarding protocols are communicated to and understood by all visitors to the school.
• Receive all visitors to school in an appropriate manner in accordance with school procedures, deal with people sensitively and professionally and observe confidentiality at all times.
• Respond to school security systems, electronic gate and main door for visitors, ensuring all sign in in accordance with the school’s policies and procedures.
• Undertake general clerical/administrative duties, which include generating letters and reports, responding to emails etc.
• Liaise with parents/carers and outside professional agencies by letter, email or verbally.
• Open and distribute incoming post and record outgoing post
• Receive and sign for deliveries, checking orders against purchase orders and distributing to classes.
• Scan student information and save it electronically, ensuring all relevant parties have seen the information.
• Take responsibility for attendance and dinner registers.
• Responsibility for e-communications with Parents/Carers using School Gateway, emails etc.

Contact parents to follow up pupil absence, as required, and record absence data on the school system.

• Support teachers with the administration of Education, Health and Care Plans where necessary, and arranging of EHCP meeting dates.
• Coordinate first aiders qualifications, notifying Business Manager when a certificates due to be refreshed and booking courses.
• Support the Main Site Reception if required.
• Monitoring of meal payments, sending out reminders to Parents/Carers or staff as necessary.
• Attend INSET Days and other training events supporting CPD.
• Maintain confidentiality at all times and to observe data protection guidelines.
• Comply with safeguarding/health and safety/security/confidentiality/data protection/equal opportunities.

Please note that this is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the role requires. The postholder may be required to do other duties appropriate to the level of the role.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

The Redway School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.
An enhanced DBS check along with further vetting checks including references will be taken. The school may also carry out an online search including social media.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About The Redway School

• School type: Special school, ages 2 to 19
• School size: 179 pupils enrolled
• Age range: 2 to 19
• Ofsted report: View Ofsted report
• School website: The Redway School website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/the-redway-school

Redway is an extra special school within Milton Keynes
The Redway School is maintained by Milton Keynes LA (Local Authority) catering for children between the ages of 2 – 19 with a wide range of learning difficulties, including complex medical conditions, profound and multiple learning difficulties, severe learning difficulties and those with an autistic spectrum condition.

School location

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