Family Attendance and Liaison Officer

Turing House School, Twickenham, TW2 6LH

15 days remaining to apply

• Start date details

  Immediately

• Closing date

  1 March 2026 at 11:59pm

• Date listed

  13 February 2026

Job details

• Job role:
  • Pastoral, health and welfare
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full-time equivalent salary: £32,070.00 - £34,998.00 Annually (FTE) NJC Point 11-17, Outer London

Family Attendance and Liaison Officer job summary

Family Attendance and Liaison Officer

Contract: Full time, Term Time Only (22.5-37 hours per week, negotiable)
Salary: NJC11 to NJC17 (Outer London)
FTE Salary: £32,070 - £34,998

Are you passionate about making a difference to young people’s lives?
Turing House School is seeking a dedicated Family Attendance and Liaison Officer to lead the operational management of attendance data and deliver proactive, relationship‑based interventions. You will combine rigorous data analysis with direct family engagement including home visits and escorting pupils into school where appropriate to improve attendance and reduce persistent and severe absence.

What We Offer

• A collaborative and welcoming staff team within a supportive, forward-thinking department where teamwork is central to our work.
• Opportunities for professional development and in‑service training; we invest in staff and support continuous learning.
• A strong focus on staff wellbeing; we are committed to creating a positive and supportive working environment.
• Access to excellent facilities and resources to enable high‑quality practice.
• A school committed to securing outstanding educational experiences for all students and helping every young person reach their full potential.

Job ProfileCore Purpose

To lead the operational management of attendance data and deliver proactive, relationship‑based interventions to improve whole‑school attendance. The postholder will combine rigorous data analysis with direct family engagement including home visits and escorting pupils into school to reduce persistent and severe absence. This is an outward‑facing, safeguarding‑aligned role with significant responsibility for vulnerable pupils.

Key ResponsibilitiesAttendance Data Leadership

• Manage and maintain the school’s attendance tracking systems.
• Analyse attendance data daily and weekly to identify:
  • Persistent absence (below 90%)
  • Severe absence (below 50%)
  • Declining attendance
  • Vulnerable groups
  • Produce clear, actionable reports for SLT, governors, and pastoral teams.
  • Identify trends and recommend targeted interventions.
  • Maintain accurate intervention logs and case records.
  Family Engagement & Intervention
  • Act as lead professional for targeted attendance cases.
  • Hold structured meetings with parents/carers to discuss attendance concerns.
  • Carry out home visits where necessary to support families.
  • Collect pupils from home where appropriate.
  • Build positive, professional relationships with families.
  • Work collaboratively to identify barriers and agree action plans.
  • Monitor the impact of interventions and adjust strategies as needed.
  Safeguarding & Vulnerable Pupils
  • Identify when absence becomes a safeguarding concern.
  • Work closely with the DSL, SENCo, and pastoral leaders.
  • Contribute to Early Help processes where appropriate.
  • Ensure all work aligns with statutory safeguarding guidance.
  • Maintain confidentiality and uphold professional boundaries at all times.
  Operational Support Linked to Attendance
  • Coordinate fixed penalty notice processes in line with statutory guidance.
  • Liaise with the Education Welfare Officer (EWO) and external agencies.
  • Ensure attendance documentation is compliant and audit‑ready.
  • Respond promptly to attendance‑related enquiries from staff and families.

  Person Specification

  Qualifications and Training

  • Level 3 qualification (or above) or equivalent relevant experience.
  • Evidence of continuous professional development.

  Experience

  • Experience working with children, families, or within an educational setting.
  • Experience in data management and producing analytical reports.
  • Experience conducting meetings and/or undertaking home visits.
  • Experience working as part of a multidisciplinary team.

  Skills and Knowledge

  • Knowledge of attendance regulations and safeguarding requirements.
  • Strong analytical skills and proficiency with MIS systems.
  • Ability to build supportive and professional relationships with pupils and families.
  • Ability to work independently, prioritise tasks, and maintain accurate records.
  • Excellent communication skills, both written and verbal.

  Personal Qualities

  • High expectations for all pupils.
  • Commitment to the school’s ethos and values.
  • Resilience, emotional intelligence, and the ability to remain calm under pressure.
  • Strong interpersonal skills and a professional, solution‑focused approach.
  • A clear commitment to safeguarding and promoting the welfare of children.

  How to Apply

  For further details and to apply, please visit our website.
  We look forward to receiving your application!

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

We are completely committed to safeguarding the welfare of our students. Appointments will be subject to an enhanced DBS clearance and references. Turing House School is an equal opportunity employer. Those who work for us are expected to share this commitment, which will be fully tested as part of the selection process. Our policies, procedures and practices reflect our commitment to equality and diversity. Individuals will be selected for appointment based purely on their suitability for the post.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Turing House School

• School type: Free School, ages 11 to 19
• Education phase: Secondary school
• School size: 1006 pupils enrolled
• Age range: 11 to 19
• Ofsted report: View Ofsted report
• School website: Turing House School website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/turing-house-school

Turing House School is an inspirational 11-19 secondary school. This September we welcomed our fifth cohort into our sixth form. Our first nine years have established us as a successful and exceptionally popular school, being oversubscribed for every intake. In May 2018, we were delighted when Ofsted judged us as good overall with outstanding leadership and management as well as personal development, behaviour and welfare. In April 2022, we moved into our newly built permanent site in Whitton site with state-of-the-art facilities.

Our external results so far have been very pleasing, with results at KS4 deemed to be significantly above national averages. All our post-16 students gained a place at university if that was their desired goal, with one student being placed at Cambridge in 2023.

To continue the vision for Turing House School, we need the very best staff who are able to embed our ethos into their teaching and wider school life. We have already created a wonderful environment for young people to learn and mature in and we continue to develop. Our aim is that all our students can be equipped to progress to the jobs, training and higher education most suited to their talents and abilities, irrespective of their social or economic circumstances and ultimately have high aspirations for themselves and their future.

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