Family Support Liaison Officer - Attendance
Henley Bank High School, Gloucester, GL3 4QF8 days remaining to apply
Job start date
1 September 2026
Closing date
9 July 2026 at 11:59pm
Date listed
1 July 2026
Job details
Job role
- Other support roles
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 36 hours per week, Monday to Thursday 8.15am - 16.00pm and Friday 8.15am - 15.45pm ( with a 30 minute unpaid lunch break)
Contract type
- Permanent
Full-time equivalent salary
- £26,824 - £32,597 FTE - (actual salary £23,696.77 - £29,721.29)
Pay scale
- Grade G, Scale point 8-20
What skills and experience we're looking for
We are looking for a Family Support Liaison Officer - Attendance. This is an excellent opportunity for a highly motivated and committed individual to join our Attendance and Student Welfare Team to enable us to support and improve student attendance.
At Henley Bank High School, our aspiration is for all our staff and students to leave our school with practical wisdom gained through the teaching of intellectual, moral, civic and performance virtues.
We are a successful secondary school based in Brockworth, extremely close to junction 11a of the M5. The school has consistently been achieving excellent academic results over the past few years with the GCSE results of 2023 being in the top 1% of results in the country, as well as the highest results for any non-selective school in Gloucestershire. We opened our Sixth Form in September 2024 and are really excited to see what the next stage in the school’s journey will be. A crucial element of the school’s vision is ensuing that we are preparing our young people for the world of tomorrow. This role plays an essential part in achieving this.
Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs where our central teams can be based out of. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’.
To get a feel of life at Greenshaw Learning Trust, please download our ‘Why you should work for GLT’ recruitment brochure on our job’s portal.
Job Purpose
The Family Support and Liaison Officer - Attendance will work alongside key members of school, staff, young people, families and other agencies to support and improve student attendance
Main responsibilities:
- To work with the Attendance Officer and other relevant staff on improving whole school attendance to consistently be in excess of 95%.
- To work with families and groups of families where attendance is a concern
- Run events in school for families who children have poor attendance
- Arrange and undertake home visits, implementing strategies to improve their attendance
- Hold regular meetings with the attendance, pastoral, safeguarding, SEND and behaviour teams to
discuss students' barriers, and support that can be offered
- Hold Attendance Action Plan & attendance support plan meetings with parents and set targets for students - then consistently monitoring progress against them with built in review points.
- Attend meetings with parents/carers where a student has fallen into/was about to fall into persistent absence (PA) and that medical evidence/return to school meetings would be required to authorise all further absences.
- To take supportive remedial action in respect of individual absentees to secure their regular attendance at school or other education provision.
- To make referral to, to liaise and collaborate in joint work with other practitioners, educational colleagues, local agencies and community groups in relation both to individual cases and aspects of children’s general welfare.
- To work with small targeted groups of students to improve attendance either one to one or in small workshops.
- Monitor targets groups of students and monitor interventions.
- Support the attendance tracking systems and ensure they are kept up to date with new interventions and targets.
- Collate evidence and prepare paperwork for potential legal proceedings.
- Support Child Missing in Education (CME) referrals to Gloucester County Council, as well as support other referrals, such as section 19.
- Attend regular meetings with Greenshaw Learning Trust, Head of Attendance and attendance officer
- To support a service to collect students who have failed to attend school punctually, or are known to struggle to attend.
- To attend multi-agency meetings as and when necessary.
- To support the wider pastoral team, and the team leading on Attendance in the use of attendance statistics for the monitoring and management of school attendance.
- To monitor the effectiveness of interventions using available data and feedback from staff and students, adapting plans and reviewing strategies in order to support students & families to improve attendance.
- To contribute pro-actively and with a preventative emphasis to relevant areas of school policy and planning including the whole school attendance policy
- To maintain appropriate records, prepare assessments and reports; and provide data as required
- To deal with all confidential matters with tact and discretion.
- To be a team player within the wider school, and to contribute to whole school initiatives and objectives, to support making the school irresistible, and supporting the sense of belonging for all
- Liaise with the Senior Leadership, Shared Services staff, parents and the wider community, dealing with immediate issues quickly, as appropriate.
- Research and compile relevant information/advice in relation to proposed education initiatives.
- To take part in school activities such as Open Evenings, Academic Review Days, Liaison events with partner schools
- Participate in annual reviews of performance and training as appropriate.
- Ensure all appropriate information and communications are disseminated to appropriate staff.
- Work with the Designated Safeguarding Lead and Deputy Designated Safeguarding Lead to assist with Child Protection matters.
- To undertake appropriate safeguarding training.
- To communicate effectively with the parents of students as appropriate
- Where appropriate, to communicate and cooperate with persons or bodies outside the school.
- To follow agreed policies for communications in the school
- To play a full part in the life of the school community and to encourage staff and students to follow this
example
- To actively promote school policies and procedures
What the school offers its staff
What’s in it for you:
- Professional development and career progression
- Generous pension scheme
- Blue Light Card
- Eligibility for Teacher Art Pass (teaching staff only)
- An Employee Assistance Programme
- Gym Discounts
- Free eye tests
- Cycle to work scheme
Further information about the job
Commitment to safeguarding
Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people therefore this appointment will be subject to vetting, including an enhanced DBS disclosure.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)Additional documents
If you need these documents in an accessible format, please contact the school.
About Henley Bank High School
- School type
- Academy, ages 11 to 18
- Education phase
- Secondary school
- School size
- 876 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- School website
- Henley Bank High School website
- Email address
- jhowells@henleybankhighschool.co.uk
- Phone number
- 01452 863372
Henley Bank High School is a 11 – 16 mixed comprehensive secondary school and is situated in Brockworth, Gloucester. We currently have 750 students on roll, with staff providing teaching, pastoral care and other support across the school. We had our first Ofsted inspection in June 2022 and were extremely proud of the outcome which was good in all categories. We are also extremely proud of the results our Year 11 students have achieved and the dedication that they and our staff have put in to achieve this is outstanding.
At Henley Bank High School, our aspiration is for all our staff and students to leave our school with practical wisdom gained through the teaching of intellectual, moral, civic and performance virtues. We build character implicitly, through our world class curriculum, teaching and learning in the classroom and explicitly through our Legacy Programme and Pastoral Systems. We aim to guide our students in becoming well rounded citizens of the future who can lead with honesty, integrity and resilience. The importance we place on this has been recognised through the school being awarded the Character Kitemark accreditation. Our Legacy programme and values of Ambition, Creativity, Confidence, Determination and Respect are the foundations of our Character Education programme.
All students have an entitlement to a broad, balanced and relevant curriculum. We believe that all students with additional needs should be taught wherever possible, with their peers in mainstream classes by subject specialists who use a range of teaching methods and strategies to develop students' knowledge, skills and understanding. Henley Bank High School was the winner of the NASEN Award for Secondary Provision which demonstrates the value that we place on our support provided within the classroom across all subjects within the school.
As a school, we really celebrate being a team and a ‘family’. This is crucial to us to ensure collaboration and support as well as ensuring that staff, students, parents/carers and the wider community feel invested in improving the school and the chances of success for our students. A huge amount of work has gone into developing this school over the last few years and we are so excited to welcome new members of staff to help continue this development, as well as bring their own ideas and enthusiasm.
We are ambitious about diversity and inclusion and very much look forward to receiving applications from candidates whose personal qualities and values reflect those in the person specification and whose experiences also place them in a strong position to deliver the challenges set out in the job description. We encourage applications from candidates regardless of age, disability, gender identity, sexual orientation, pregnancy, marital status, religion, belief, or race.
Arranging a visit to Henley Bank High School
To arrange a visit and increase the chance of a successful application email jhowells@henleybankhighschool.co.uk.
School location
Similar jobs nearby
Curriculum Support Officer: Study Supervision and SEND Administration
SGS Berkeley Green UTC
Berkeley, Gloucestershire, GL13 9FB
Get a job alert when similar jobs are listed
Find more school jobs in Gloucester