ICT Technician
Walthamstow Academy, London, E17 5DP17 days remaining to apply
Start date details
January 2027 (Earlier if possible)
Closing date
18 October 2026 at 11:59pm
Date listed
1 October 2026
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Subject
- ICT
Working pattern
- Full time
Contract type
- Permanent
Full time equivalent salary
- Between £30,000 and £35,000
What skills and experience we're looking for
ICT Technician
Closing date: Sunday 18 October 2026 Midnight
Interview: Week Beginning 19 October 2026
Start Date: January 2027 (Earlier if Possible)
Salary: £30,000 - £35,000 FTE depending on skills and experience
52 Weeks
About United Learning United Learning is a unique group of independent and state schools working together to achieve the best in everyone. Our vision is to provide excellent education so that all young people are able to make a success of their lives and, if we are to realise this vision, we need to make sure we attract, develop and reward the key ingredient – you.
Job Introduction
We seek an analytical, curious and innovative ICT Technician to join a dynamic and supportive Academy. You will have the opportunity to share expertise across a growing group of Academies and independent schools within United Learning. As the ICT Technician you would provide responsive, high-quality IT support to staff and students, keeping the Academy’s devices, cloud services, classroom technology, telephony and network running smoothly and securely. You will need to be able to work independently, with initiative, and be flexible.
We know that outstanding ICT Technicians have transferable skills and are confident and effective in all aspects of this role but we also recognise that you will need support and challenge yourself so that you can grow to be the best you can be – we will make this happen. Yu will relate to the Academy’s ethos of “the best in everyone” and enjoy working with a rich, diverse group of young people in a dynamic and vibrant learning environment.
Walthamstow Academy is sponsored by United Learning. As part of the largest group of Academies and independent schools, we offer outstanding professional development and career progression across both the maintained and independent sector.
To conclude, we need someone who is passionate about making a difference, please get in touch if this is you.
Main Responsibilities
- Provide first and second line support to staff and students in person, remotely and through the IT helpdesk, logging, prioritising and resolving tickets within agreed service levels
- Diagnose and resolve hardware, software, operating system, account and connectivity issues on client devices, escalating to the ICT Network Manager or third-party suppliers where appropriate
- Provide urgent classroom support so that disruption to teaching and learning is kept to a minimum
- Produce clear how-to guides and knowledge base articles, and deliver informal training to help users become more self-sufficient
- Build, enrol and deploy Windows 11 devices for staff and students as Microsoft Entra ID (Azure AD) joined devices managed through Microsoft Intune, including Windows Autopilot provisioning
- Monitor device compliance, configuration profiles, Windows Update rings and BitLocker encryption, and remediate non-compliant devices
What the school offers its staff
What we Offer
Here at Walthamstow Academy, we are committed to ensuring our employees feel valued and appreciated and this includes your employee benefits.
Westfield Health Cash Plan, available to all staff after 6 months service, providing you with access to 24/7 virtual GP consultations, quick access to specialist health services and the facility to claim back some of the cost of services and treatments you may currently be paying for yourself. Dependent children (up to the age of 22) are also covered as standard with an option to upgrade the level of cover or add other adult family members for an additional cost.
We recognise that flexible working has a key role to play in attracting, retaining, developing and rewarding outstanding members of staff. We are committed to encouraging and enabling flexible working opportunities at Walthamstow Academy.
We work with Westfield Health Rewards to offer you over 250 exclusive benefits, all through their easy-to-access platform and app. Featuring a huge range of perks, from discounted cinema tickets and holidays, to money off meals out at restaurants nationwide, and savings on food, technology and clothes shopping.
Discounted Gym Memberships through Westfield Health Rewards, you can access a range of gym membership discounts at over 3000 sites across the country. We also provide free use of our school gym 24/7 with weekly participation of sporting tournaments on offer. We also have our own gym in the academy!
Cycle2Work Scheme provides you with a bicycle and equipment such as lights, locks and panniers so that you can cycle to work and in your spare time! As this is a salary sacrifice scheme, you can save money through income tax and NI deductions.
Car Lease Scheme, as a Group, we have partnered with SG Fleet to launch the Novalease scheme for all staff, providing you with access to great discounts on car leasing through a direct debit scheme. You can also exchange a portion of your gross salary in return for any lower CO2 emission car of your choice.
We want to ensure staff wellbeing is at the forefront of the Academy and all members of staff feel valued and appreciated therefore in addition to other benefits we offer 1 Paid Personal Day to all members of staff per year.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)Additional documents
If you need these documents in an accessible format, please contact the school.
About Walthamstow Academy
- Organisation type
- Academy, Christian, ages 11 to 18
- Education phase
- Secondary school
- Size
- 1092 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- Website
- Walthamstow Academy website
- Email address
- info@walthamstow-academy.org
Walthamstow Academy opened its impressive new building in 2006 and since then we have achieved excellent results both at GCSE and at A Level. In 2024, Walthamstow Academy students achieved a Progress 8 score of 0.49. At A-Level, our students achieve excellently with many of them progressing to Russell Group institutions. Because we are so successful, the school is now full and oversubscribed on first choices alone.
We do not achieve these results by accident. At Walthamstow Academy, we believe in the best in everyone. We have a relentless focus on high expectations and aim to identify barriers to success and provide necessary support as quickly as possible to ensure our students achieve. We do not accept excuses and always strive for the best.
The Academy is proud of its multi-cultural character, and we celebrate the diversity of heritage in our community. 90% of our students are from minority ethnic groups, many coming from African, Caribbean, Eastern European, Turkish and Pakistani communities. Within the community served by the Academy there is social and economic disadvantage with 35% of students being eligible for Pupil Premium. Almost 60% have a first language other than English and a significant number have low levels of literacy on entry. Many students enter the Academy with low levels of attainment and the staff work hard to add value to their performance. Standards across the Academy are above national averages in most subjects.
The Academy is located close to the North Circular Road, M11 and both Blackhorse Road and Walthamstow Central underground stations from where it takes about half an hour to get into central London. The Academy is situated in a part of London where property prices are still relatively inexpensive and within easy access of Epping Forest, the Lee Valley and rural Hertfordshire and Essex.
Walthamstow Academy has achieved the CPLD Gold Award in recognition of our investment in professional development, because we know that without our wonderful staff, what we have achieved would not be possible, so thank you for your interest in coming to work with us. It starts with someone like you believing you can contribute further to our community.
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