24 days remaining to apply

  • Start date details

    As soon as possible

  • Closing date

    15 November 2026 at 11:59pm

  • Date listed

    22 October 2026

Job details

Job role

  • Student support, learning and progress
  • Other support role

Visa sponsorship

Visas cannot be sponsored

Working pattern

Full time: 37.5 hours per week, Monday to Friday

Contract type

Permanent

Full time equivalent salary

£26,803 to £30,257

What skills and experience we're looking for

We are looking for someone with:

  • Experience in a customer-facing role delivering excellent service to a wide range of users.
  • Strong digital and IT skills, with confidence supporting common software, devices and online systems.
  • Experience supporting or administering reprographics services.
  • Excellent communication, interpersonal and problem-solving skills.
  • Good organisational skills and attention to detail.
  • A flexible and proactive approach, with a commitment to safeguarding and supporting student success.

What the college offers its staff

Benefits:

  • A discounted on-site gym, sports hall, fitness class, Starbucks, osteopathy and day nursery
  • 5-minute walk from Ewell East Station
  • Blue Light Discount
  • Free online qualifications
  • Free parking on-site
  • Eye care voucher

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.
Visas cannot be sponsored.
If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Duties and Responsibilities:

  • Provide a welcoming and professional frontline service to students, staff and visitors.
  • Be the first point of contact for reprographics enquiries, supporting users to access services effectively.
  • Assist students and staff with print accounts, print credits, multifunction devices and related digital services.
  • Troubleshoot and resolve first-line issues relating to printing, copying, scanning, equipment and other learning technologies.
  • Provide first-line IT support, including assistance with accounts, passwords, Wi-Fi, software and College systems.
  • Support the circulation and management of library and learning resources.
  • Help maintain Learning Resource Centre facilities, equipment and study spaces to a high standard.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

Apply for the job by following the link below.

CVs will not be accepted for this application.

View advert on college website (opens in new tab)

Additional documents

If you need these documents in an accessible format, please contact the school.

About North East Surrey College of Technology

Organisation type
FE College, ages 16 to 99
Education phase
Sixth form or FE college
Size
No information available
Age range
16 to 99
Ofsted report
View Ofsted report
Email address
jobs@nescot.ac.uk

College location

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