LSC Student Support Officer

The Sydney Russell School, Dagenham, Essex, RM9 5QT

21 days remaining to apply

• Start date details

  October 2026

• Closing date

  28 September 2026 at 6am

• Date listed

  7 September 2026

Job details

• Job role:
  • Pastoral, health and welfare
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Fixed term
• Full time equivalent salary: £28,909.00 - £30,200.00 Annually (Actual) Scale 5 point 12-15

LSC Student Support Officer job summary

PURPOSE OF JOB:

As part of the wider pastoral and inclusion team, the role will involve working in our Learning Support Centre (LSC) to ensure it runs effectively day-to-day. The LSC is our hub where students can access support. You will work closely with the LSC Manager to ensure students are supported and any issues raised are dealt with promptly.

MAIN ACTIVITIES:

Support the LSC Manager in ensuring the effective day-to-day running of the LSC

Support Heads of Year with investigations into incidents. This will include gathering evidence from a variety of sources such as statements from students and checking CCTV.

Facilitate mediations between students where appropriate

Ensure students who come to the LSC are dealt with in a timely manner to maximise learning time

Ensure there is sufficient and appropriate work made available to students during any time out of lessons including suspension and respite.

Identify any students who may need additional support. Liaise closely with safeguarding/SEND/ wellbeing teams where appropriate.

Make phone calls home for students who need to call home during the school day

Completion of administrative tasks to support the wider running of the pastoral system such as phone calls home to arrange meetings, completion of the LSC register, distribution of back to lessons slips etc.

Run lost property for the school

You will be given First Aid training and cover in First Aid for breaks and absences

You will be given training to support students experiencing bereavement

To monitor the welfare of all vulnerable students, alerting Heads of Year and other relevant staff of concerns

Facilitate students to be in correct uniform by ensuring uniform issues are addressed and where appropriate students are given plimsoles or spare uniform.

Overseeing detentions for students. This will normally be after school but could also be at break time.

Supervision of students during break times. This will involve duties outside of the LSC.

Working as part of our wider pastoral support network

Update parents where there are ongoing issues or concerns raised.

Support the Attendance Team by making home visits

Support the Inclusion room (K1) as required

Occasionally you may be required to cover a lesson when there are no other staff available.

Undertaking any other responsibilities which may be reasonably directed by Senior Leaders

We expect our LSC Student Support Officer to:

Always expect the highest standards from students.

Make it clear to students what is expected from them.

Praise students when they do the ‘right’ thing.

Avoid personalising individual behaviour problems - be hard on the incidents but caring towards the student

Remain professional at all times, maintain composure and be prepared to able to reset relationships after an incident.

Always make your Line Manager aware of any problems that may escalate into an incident, giving them the opportunity to defuse the situation.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About The Sydney Russell School

• Organisation type: Academy, ages 4 to 18
• Education phase: All through school
• Size: 2568 pupils enrolled
• Age range: 4 to 18
• Ofsted report: View Ofsted report
• Website: The Sydney Russell School website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/the-sydney-russell-school-dagenham

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