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People Operations - Team Leader
The Sheffield College, Sheffield, South Yorkshire, S2 2RL6 days remaining to apply
Start date details
As soon as possible
Closing date
31 August 2026 at 11:59pm
Date listed
25 August 2026
Job details
Job role
- Administration, HR, data and finance
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours per week
Contract type
- Permanent
Full time equivalent salary
- £33,824 - £38,028 per annum
Pay scale
- MPS1
What skills and experience we're looking for
A proven track record of meeting targets or delivering service improvements within set timescales.
Experience of
building effective working relationships, and communicating clearly with a
range of different people and groups.
Experience of
ensuring data quality and accuracy, including checking and verification
processes.
Experience of improving processes, including the effective use of
technology and systems.
Experience of improving processes, including the effective use of
technology and systems.
Previous use of
HR/Payroll systems (preferably iTrent).
What the college offers its staff
As the successful candidate, you will be offered a salary of between£33,824- £38,028 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role.
Alongside your salary, your pension is one of the most valuable benefits of joining the College. TheLocalGovernmentPensionScheme (LGPS), administered locally bySYPA, provides financial security in retirement and support for your loved ones.
Our Full Benefits Package
- SYPA – with agenerous employer contribution
- 30 Days Annual Leave (222 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period
- Health and wellbeingsupport,including:
- Employeeassistanceprogramme through Bupa
- Occupational Health through PAM
- Free eye tests for VDU users
- Freeparkingis available atthe majority ofour campuses
- Hybrid andflexibleworkingopportunities
- Continuousprofessional developmentopportunities
- Apeople‑focusedworking culturewhere you can grow and thrive
Further information about the job
As People Operations Team Leader, you will lead the team that runs the College's day-to-day people administration service across the whole employee lifecycle — from recruitment and onboarding through to contractual changes and leavers.
Your focus is simple but crucial: a fast, accurate and friendly service that managers can rely on, delivered through a confident, well-supported team.
You will set the pace and standard, working closely with the teams across the service so that together, you give managers across the College a genuinely great experience whilst achieving the College’s KPIs.
Main Responsibilities:
Reporting to the Director of People Services, you will lead the day-to-day delivery of the College's people administration service. To achieve this, specific duties include, but are not limited to:
- Lead the day-to-day operations of the People Operations team across the full employee lifecycle — including recruitment and selection, pre-employment checks, onboarding, contracts and variations, changes to personal details, mileage and expenses, absence and other leave, and offboarding leavers.
- Ensure the Single Central Record is complete, accurate and up to date at all times, with all required checks completed and recorded in line with Keeping Children Safe in Education.
- Provide a proactive, customer-focused service to managers and staff, resolving queries promptly and escalating more complex matters to the right colleague.
- Take ownership of data quality, making sure information is accurate and complete at the point of entry, with simple checks in place to prevent errors reaching payroll or reporting.
- Work closely with the People Analyst and People Support Analyst to keep the core people system (iTrent) accurate, and to make the most of reporting, dashboards and opportunities for automation.
- Work with the Recruitment Business Partner to deliver a smooth recruitment and onboarding experience, with clear handovers and agreed service standards.
- Support the People Business Partners and Advisors by guiding managers and staff to the right policies and processes, and providing reliable administrative support to casework.
- Support the Payroll team by providing accurate, timely information and ensuring familiarity with the process to support with the running of payroll and post processing returns as required.
- Ensure orders, requisitions and invoices are processed within agreed timescales.
- Develop, document and continuously improve standard operating procedures, championing simpler, leaner ways of working.
- Use data and key performance indicators to assure the quality of core processes and to identify and act on opportunities to improve the service.
- Set clear standards and priorities for the team, allocating and balancing workloads so the service remains responsive during peak periods and staff absences.
- Carry out regular team and individual performance reviews, supporting training, development and a positive, high-performing team culture.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on college website (opens in new tab)Additional documents
If you need these documents in an accessible format, please contact the school.
About The Sheffield College
- Organisation type
- FE College, ages 16 to 99
- Education phase
- Sixth form or FE college
- Size
- No information available
- Age range
- 16 to 99
- Ofsted report
- View Ofsted report
- Email address
- Marina.Fraser-Ryan@sheffcol.ac.uk
The Sheffield College is a further and higher education college that provides academic, vocational and professional qualifications to approximately 13,218 young people and adults a year. Our mission is transforming lives through learning.
The college, which is Ofsted graded ‘good’, provides high quality academic, technical and vocational training to enhance qualifications, skills and employability across the region, and operates from a number of campuses and sites across the city.
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