School Receptionist and Admin Assistant

Castle Hill High School, Stockport, Cheshire, SK2 5DS

16 days remaining to apply

• Job start date

  3 November 2025

• Closing date

  12 October 2025 at 11:59pm

• Date listed

  26 September 2025

Job details

• Job role:
  • Administration, HR, data and finance
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time, part time: Ideally 35-37 hours per week, however this is negotiable for the right candidate. Monday to Friday Term Time Only
• Contract type: Permanent
• Hourly rate: £13.69 per hour

What skills and experience we're looking for

We are seeking a friendly, organised, and professional individual to join our team as a School Receptionist. As the first point of contact for students, parents, staff, and visitors, you will play a vital role in creating a welcoming and supportive environment for our school community. This is an exciting opportunity for someone with excellent communication skills, strong attention to detail, and the ability to manage a variety of administrative tasks in a busy school office.

What the school offers its staff

Local Government Pension Scheme

Sick Pay

Term Time Only working with pro rata annual pay

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Main Purpose of the Job:

The School Receptionist / Administrative Assistant is the first point of contact for pupils, parents, staff, and visitors. This role is responsible for managing the school’s front desk, providing excellent customer service, and supporting the administrative functions of the school office. The position requires strong organisational skills, attention to detail, and the ability to handle confidential information with discretion.

Key Responsibilities

Reception Duties:

• Act as the first point of contact to greet and assist pupils, parents, staff, and visitors in a professional and friendly manner.
• Answer and direct incoming calls, take messages, and respond to enquiries.
• Manage visitor sign-in procedures and issue visitor badges, ensuring school security procedures are followed.
• Receive deliveries, post and other items, for example P.E kits, packed lunches or trip money dropped off by parents and distribute to the relevant department.
• Keep the reception and office area tidy.

Administrative Support:

• Provide clerical and administrative support e.g. typing, photocopying, filing, emailing, and completing routine forms.
• Stamp and post out mail at the end of each day.
• Maintain accurate records, files, and databases (pupil records, attendance, communications, etc.).
• Assist with scheduling meetings, appointments, and school events.
• Support communication with parents through phone calls, emails, and texts.
• Arrange the orderly and secure storage of supplies.
• Operate and maintain office equipment such as copiers, printers, laminators etc.

Other:

• Have a clear understanding of safeguarding policies. Comply with all procedures relating to child protection, security, confidentiality and data protection, reporting all concerns to an appropriate person.
• Adhere to school policy on equality and diversity
• Appreciate and support the roles of other professionals
• Participate in training opportunities and professional development as required
• To undertake similar duties commensurate with the level of the post as required by the Office Manager, School Business Manager, Head teacher and SLT.

Sickness/absence cover and support:

• In the absence of other members of the office team take on duties that have priority - for example attendance registers - full support and training will be provided.

Person Specification:

Qualifications and Knowledge and Experience

• Previous experience in a receptionist, administrative, or customer service role.
• Strong communication and interpersonal skills.
• Excellent organisational skills with the ability to multitask and prioritize.
• Microsoft Office (Word, Excel, Outlook)
• Professional, friendly, and approachable manner.
• Have an awareness of safeguarding and confidentiality when working in a school environment.
• Understand the needs of pupils, including SEN pupils.

Skills, abilities and attributes

• Good communication and interpersonal skills.
• Be able to work as part of a team.
• Enthusiastic, self-motivated and reliable.
• Ability to follow instructions and procedures.
• Ability to work under pressure and manage time effectively during busy periods.
• To contribute to the overall ethos and aims of the school
• Co-operate with the employer on all issues to do with Health, Safety & Well-being

Other

• To appreciate and support the roles of other professionals

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This job requires you to download an application form, you will be able to upload the application once complete.

CVs will not be accepted for this application.

Upload additional documents

If you need these documents in an accessible format, please contact the school.

Admin Assistant.doc - 83.5 KB (opens in new tab)

About Castle Hill High School

• School type: Special school, ages 11 to 18
• School size: 341 pupils enrolled
• Age range: 11 to 18
• Ofsted report: View Ofsted report
• School website: Castle Hill High School website
• Email address: applications@castlehill.stockport.sch.uk
• Phone number: 0161 285 3925
• See more jobs: teaching-vacancies.service.gov.uk/organisations/castle-hill-high-school

Castle Hill High School is a special school for students, aged 11 – 18, with significant and complex needs. We currently have 340 students on roll. Our most recent Ofsted inspection, judged the school to be Outstanding. All students enjoy equality of opportunity, regardless of gender, race, ability, social background etc. Our aim is to provide an education which is relevant and worthwhile, preparing our students for the world of work and ensuring that they leave us as caring young adults who have developed positive attitudes and values and are respectful of
others.

All students at Castle Hill have Education Health and Care Plans. Students’ specific needs include: communication and social interaction difficulties, cognition and learning difficulties and autistic spectrum disorder.

School location

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