Senior Duty Officer

Woodrush High School, Wythall, Worcestershire, B47 5JW

7 days remaining to apply

• Start date details

  ASAP

• Closing date

  6 August 2026 at 3pm

• Date listed

  30 July 2026

Job details

• Job role:
  • Other support role
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Part time
• Contract type: Fixed term
• Full time equivalent salary: £13.72 - £13.72 Hourly

Senior Duty Officer job summary

Maternity Cover - Senior Duty Officer

24 hours per week

£13.72 per hour

We are seeking a senior duty officer for a maternity cover within the sports centre, hub and gym. As this role is part of a school environment, a full enhanced DBS is required.

Job Purpose:

Job Purpose: To supervise and oversee the operation of the Sports Centre, Hub and Gym, ensuring the Health and Safety of all staff and customers. To ensure the highest standards of service are provided, aiming to maintain and increase sales and retention levels.

To complete any required administrative, financial and marketing duties, to assist the Centre Operations. To direct and support the Group Exercise Fitness Instructors, Fitness Leisure Assistants and Casual Support Assistants to fulfil their roles and responsibilities, ensuring that all procedures are adhered to. To be on call as a reserve for when Gym Managers are absent.

Principal Duties:

Maintain high ‘front of house’ standards and assist with the smooth running of the centre. To act as the responsible Manager on shift, and to manage the effectiveness of other staff on shift, ensuring all tasks and duties are completed to the highest standard.

Responsible for the opening and closing of Hub and Sport Centre Facilities in line with Health and Safety Procedures.

Maintain customer service standard, to ensure that the centre adheres to the Academy’s and Sports Centres policies/procedures, practices and strategies including financial regulations and health & safety requirements.

Responsible for day to day financial matters; till management, cashing up and banking procedures, ensuring all are conducted efficiently in line with Centre’s policies.

To support the Site Managers with ensuring Health and Safety matters are reported and actions taken accordingly in line with procedures and policies. Particular areas of awareness will include, cleaning and maintenance of the Leisure and Letting facilities.

To deal effectively with all bookings and effectively manage customer enquiries, queries and complaints. Ensure all administrative tasks are completed accurately for all bookings and enquiries, and conducted efficiently in line with the Centre’s policies.

To actively seek out new memberships/custom and support management with developing and implementing strategies and targets.

To carry out administration, marketing, data collection and financial reports. This will include staff rotas, lettings invoices and staff overtime sheets

To have oversight over the team when the Managers are not around, being responsible for delegating jobs, managing time and making sure the Centre continues to run smoothly.

To assist the Managers:

In monitoring and evaluating all aspects of the operation of the Gym, including; Information Technology, Administration, Human Resource Management, Business Development and Financial Management.

In delivering effective and professional service, including the selling of memberships, recurring card payments and Centre bookings.

To market, promote and evaluate all aspects of the Centre to ensure value for money and financial viability across the whole service.

In planning, development and organisation of the Gym facility, Gym memberships, Fitness Programmes, Health Initiatives and Fitness Classes.

In planning, development and organisation of Children’s Parties and Holiday Programmes/Course.

In the development, organisation and monitoring of all Gym Memberships and Sports Centre Customers to ensure a high quality service.

General Duties:

• To be on call at established times for emergency operational cover.

• To provide cover for the Managers and Duty Officers where required including Annual Leave Cover.

• To follow The Academy’s Safeguarding Policy at all times and report to Manager, any issues or concerns in line with the Academy’s Safeguarding Policy.

• To follow the Sports Centre Normal Operating Procedures.

• To undertake health and safety duties as detailed in the Academies and Sports Centre Health and Safety policy.

• To maintain personal and professional development to meet the changing demands of the job, and participate in appropriate training activities as required by the Manager.

• To maintain and develop good working relationships with both internal and external customers and stakeholders, including Staff, Young People, the General Public, Schools, Community Groups, Sports Clubs and Officers of the Council

• To undertake other duties, training and or hours of work as reasonably required which are consistent with the general level of responsibility with this post.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Woodrush High School

• Organisation type: Academy, ages 11 to 18
• Education phase: Secondary school
• Size: 1005 pupils enrolled
• Age range: 11 to 18
• Ofsted report: View Ofsted report
• Website: Woodrush High School website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/woodrush-high-school

Situated in a pleasant suburban area on the borders of Birmingham, Solihull and Worcestershire (only 5 minutes from Junction 3 of the M42), Woodrush High School is an oversubscribed 11-18 mixed Academy and has an excellent reputation locally and nationally. We are a designated Training School committed to educational innovation and we enjoy working partnerships with many schools locally and across the region.

School location

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