- School type
- Academies, None, ages 11 to 19
- Education phase
- Secondary school
- School size
- 1379 pupils enrolled
- Age range
- 11 to 19
- Ofsted report
- View Ofsted report
- School website
- Harris Academy Chafford Hundred website
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Senior IT Technician
More than one location, Harris Federation17 days remaining to apply
Start date details
As soon as possible
Closing date
8 June 2026 at 11:59pm
Date listed
22 May 2026
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full-time equivalent salary
- £35,000-£45,000
Additional allowances
Performance and Loyalty Bonus + Pension Scheme (LGPS) + Harris Wellbeing Cash Plan + Additional Harris Benefits
What skills and experience we're looking for
We are looking for a Senior IT Technician to oversee IT support services and project-related activities across a number of our successful secondary academies in Greenwich, Bexley, Thurrock and Havering.
As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, or to offer additional assistance as needed. This approach ensures the continued delivery of high-quality, ITIL-aligned IT services to our customers.
You will be providing support to Harris Academy Falconwood, Harris Academy Greenwich, Harris Academy Riverside, Harris Academy Rainham and Harris Rainham Sixth Form, Harris Academy Chafford Hundred, and Harris Academy Ockendon.
We would like to hear from you if you have:
- Excellent spoken and written communication skills
- Self motivation, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment
- The ability to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solving.
- Flexibility, adaptability and the capability to handle the various pressures and demands associated with this highly customer focussed ICT support role.
- Good knowledge of Microsoft products, including Office 365 and SharePoint, Apple OS and other desktop related software products. Excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving.
- The ability to react quickly and effectively to issues and opportunities.
For a full job description and person specification, please download the Job Pack.
What the school offers its staff
The Harris Federation is a leading education charity with 55 Harris primary and secondary academies across London and Essex. The founder, Chairman and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We now educate some 38,000 young people and closing the gap between children from disadvantaged backgrounds and their peers has always been a core mission.
The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London.
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level to senior leadership.We look for talented individuals who share our vision for creating exceptional places of learning, and are committed to ensuring that every child in London has access to the best possible education.In addition to the opportunities for career progression, training and development, we also offer a competitive rewards and benefits package which includes our Harris Allowance, a Performance and Loyalty Bonus, Pension Scheme, a Wellbeing Cash Plan and many other benefits.
Flexible working opportunities
Harris Federation is committed to fostering a positive and supportive working environment for our staff, recognising that achieving a balance between professional and personal responsibilities is essential. We understand that each individual’s circumstances are unique, which is why we offer flexible working options that can be adapted to meet the needs of both the academy and our employees.
Our approach to flexibility includes a range of solutions, from tailored working hours to part-time arrangements, where appropriate, ensuring that we maintain our high standards of education while supporting the wellbeing of our staff. Whether you are a classroom teacher, support staffor part of our senior leadership team, we work together to find solutions that align with both the operational needs of the academy and your professional development.
Harris Federation and our academies are dedicated to creating an inclusive and collaborative environment, where every member of staff can thrive and feel valued in their role.
Further information about the job
The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.
Visas cannot be sponsored.
If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.
Your responsibilities will include:
- Providing high-quality technical IT support, advice and guidance to staff, students and head office employees where necessary
- Ensuring IT Support needs are logged appropriately on the Service Management system, retaining ownership of IT support tickets and ensuring users are kept updated
- Ensuring that IT support tickets are resolved within the target resolution time
- Re-routing and/or escalting IT support tickets to the appropriate team as necessary
- Identifying, implementing and documenting workarounds for desktop related problems within the Knowledgebase.
- Identifying recurring IT incidents and performing root cause analysis to identify the underlying cause
- Notifying key contacts within the Federation and Academies under your care on detection of a major incident affecting the service or our ability to deliver a service
Commitment to safeguarding
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children, and we expect all our staff and volunteers to share in this commitment. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check will be completed for all applicants. Before applying, please review our Policy Statement on the Recruitment of Ex-Offenders.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)Additional documents
If you need these documents in an accessible format, please contact the school.
About Harris Federation
- Type
- Multi-academy trust
- Website
- Harris Federation website
- Email address
- careers@harrisfederation.org.uk
- Phone number
- 0208 253 7777
Making an impact
Educating 1 in 41 young people in London, we have a track record of achieving success through rapid school improvement, and a reputation for running outstanding academies. Our focus is on the most challenging schools in London and turning them into places where every young person has access to a high-quality education.
Commitment to young people in London
Unlike other large multi-academy trusts, we are committed to transforming schools in London and the surrounding areas. This focus on localisation means we intimately know the communities we work in and have the expertise to help our young people from these backgrounds to succeed. It also allows us to build a much stronger whole Federation network, collaborating more closely to share best working practices across our academies.
Centralised support
To ensure our academies can deliver exceptional education to our young people, we provide them with a strong support provision. Our dedicated central team supports all 55 of our academies, acting as a central hub with expertise in Finance, HR, Compliance, Estates, Audit, Recruitment, and IT, and many more. This centralised structure takes away much of the educational administration from our academy colleagues, allowing them to focus on what they do best – developing bright futures for our young people.
Experts in education
We are focused solely on education and have a team of experienced senior leaders who drive our ambition to deliver outstanding learning opportunities to as many young people as possible. Our organisation is led by people who have extensive experience working in education and know exactly what it is like to be at the forefront of teaching.
School Details
Harris Academy Chafford Hundred
Harris Rainham Sixth Form
- School type
- Free Schools, Does not apply, ages 16 to 19
- Education phase
- Sixth form or college
- School size
- 240 pupils enrolled
- Age range
- 16 to 19
- Ofsted report
- View Ofsted report
- School website
- Harris Rainham Sixth Form website
Harris Academy Falconwood
- School type
- Academies, Does not apply, ages 11 to 18
- Education phase
- Secondary school
- School size
- 1284 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- School website
- Harris Academy Falconwood website
Harris Academy Greenwich
- School type
- Academies, None, ages 11 to 18
- Education phase
- Secondary school
- School size
- 1172 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- School website
- Harris Academy Greenwich website
Harris Academy Ockendon
- School type
- Academies, None, ages 11 to 18
- Education phase
- Secondary school
- School size
- 1420 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- School website
- Harris Academy Ockendon website
Harris Academy Riverside
- School type
- Free Schools, None, ages 11 to 18
- Education phase
- Secondary school
- School size
- 1117 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- School website
- Harris Academy Riverside website
Harris Academy Rainham
- School type
- Academies, None, ages 11 to 16
- Education phase
- Secondary school
- School size
- 901 pupils enrolled
- Age range
- 11 to 16
- Ofsted report
- View Ofsted report
- School website
- Harris Academy Rainham website
School locations
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