Student Services Support Officer

Robert Blake Academy, Bridgwater, Somerset, TA6 6AW

13 days remaining to apply

• Start date details

  As soon as possible following checks.

• Closing date

  1 November 2026 at 11:59pm

• Date listed

  19 October 2026

Job details

• Job role:
  • Pastoral, health and welfare
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Fixed term
• Full time equivalent salary: £24,765.00 Annually (Actual)

Student Services Support Officer job summary

This is a key role within the school, requiring excellent interpersonal skills, discretion, and the ability to manage competing priorities in a fast-paced environment.

Key Responsibilities

• Support the pastoral welfare of students and be available to students (and parents) in the year group throughout the day.
• Establish positive relationships with students, parents, staff and external agencies in line with the school’s vision and values.
• Provide high quality pastoral support, ensuring high attendance and good punctuality of students.
• Identify, refer and/or intervene in behavioural and safeguarding issues
• Supporting school events, communications, and stakeholder engagement
• Ensuring compliance with safeguarding, GDPR, and school policies

About you

The successful candidate will:

• Have a minimum of 5 GCSEs (or equivalent) at grade 4 and above, including English and Mathematics.
• Possess excellent organisational, communication and interpersonal skills. A commitment to young people, their welfare, education and personal development. Must be able to relate well to school staff, students of all abilities, parents, carers, and external partners.
• Be able to work effectively under pressure.
• Be able to prioritise and manage workload, as well as supporting the work of others.
• Be able to maintain confidentiality and comply with data protection requirements.
• Act with discretion and integrity concerning students, their families, interactions and incidents.
• Have good ICT skills. You will be required to use a range of Microsoft products, including Outlook and Word, as well as other school specific software such as Arbor, for which training will be provided as required.
• Possess adaptability, be able to use their initiative, be reliable and resilient.
• Be able to work independently and as part of a team.
• Be student focused and able to establish positive relationships.
• Have a desire to improve and develop.
• Have enthusiasm, flexibility, and a sense of humour.

We can offer you: 

an excellent working environment

the opportunity to work as part of a supportive team

one wellbeing day every academic year

. access to the Local Government Pension Scheme

. occupational sick pay, protecting you and your family

access to our health care cash plan and rewards scheme after six months service.

continuous Professional Development options that will be tailored to your needs. 

competitive maternity, paternity and adoption benefits.

Robert Blake Academy is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. An enhanced DBS check is required for all successful applicants.

Note - We reserve the right to close the vacancy early prior to the published closing date and interview and offer to a strong candidate. It is strongly recommended that candidates submit their application as soon as possible. No further applications will be accepted once closed.    

To apply, please complete the online application form.  

  For more information about this role please contact:   HR@robertblake.org.uk

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Robert Blake Academy

• Organisation type: Academy, ages 11 to 16
• Education phase: Secondary school
• Size: Up to 990 pupils
• Age range: 11 to 16
• Ofsted report: View Ofsted report
• Website: Robert Blake Academy website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/robert-blake-academy

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