Student Support Assistant
Acklam Grange School, Middlesbrough, TS5 8PB14 days remaining to apply
Start date details
As soon as possible
Closing date
17 October 2025 at 12pm (midday)
Date listed
3 October 2025
Job details
Job role
- Pastoral, health and welfare
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours per week, Monday to Friday Term Time only plus 1 week 8am - 4pm
Contract type
- Permanent
Full-time equivalent salary
- NJC Grade F 8-11, £26,824- £28,142 (actual salary £23,176 - £24,135)
What skills and experience we're looking for
- Experience of working with children/young people
- Full working knowledge of relevant policies/codes of practice
- Committed to safeguarding and promoting the welfare of children and young people
- Developing and maintaining positive working relationships with a range of students in order to provide guidance and support
- A sound knowledge of school systems, up-to-date curriculum and correct academic procedures; and using this knowledge to help guide individuals through the learning process
- Experience of dealing with behaviour issues in an academic environment
- Experience of communicating with a range of individuals, including parents/carers and outside agencies in an appropriate manner
- Experience of school monitoring systems and using this data to identify issues promptly and accurately
- Experience of managing a busy workload whilst maintaining high standards
- Ability to work in a challenging environment
- Ability to produce accurate work to tight deadlines
- Excellent communication skills and the ability to relate to a wide range of people and adapt approach as appropriate
- Ability to establish and maintain strong relationships with all stakeholders
- Ability to work flexibly across departments to support colleagues in order to meet whole school requirements
- An ability to react to organisational change quickly and positively
- Ability to communicate clearly both orally and in writing pitched at the right level for the audience
- Ability to handle confidential information with discretion
- Ability to relate sensitively to service users with complex problems and to contribute to a team approach to ensure that service user issues are considered
- Ability to identify realistic but challenging self-development needs and take responsibility for own learning
- Ability to demonstrate commitment to Equal Opportunities and customer service practices in the context of service delivery
- Ability to maintain confidentiality at all times
- E-literate and competent in IT packages e.g. Microsoft Office
- Ability to assimilate information
- Knowledge of adolescent behaviour and management systems
- Knowledge of working with families to promote cohesion and achievement
What the school offers its staff
Joining our TLLT family comes with numerous benefits:
- Comprehensive Wellbeing Support: A staff package dedicated to your mental, emotional, and physical wellness.
- Ongoing Professional Development: Access to exceptional CPD opportunities, led by industry experts, and tailored to your growth.
- Inclusive Working Environment: A culture grounded in respect, support, and shared values.
- Inspirational Leadership: Work alongside an exceptional leadership team driven by a passion for empowering learners.
- Local Community Connection: Be part of a school that celebrates its community roots.
- Competitive Benefits: Including salary packages, pension schemes (TPS & LGPS), and family-friendly policies.
- Exclusive Perks: Discounts, benefits, and initiatives that support your work-life balance.
Further information about the job
Are you……..
- Passionate about empowering young people aged 11-16?
- Do you thrive in a fast-paced, dynamic environment?
- Are you ready to make a difference by supporting students through their secondary school journey?
If so, Acklam Grange School is seeking a dedicated individual to join our inspiring Student Support Team. In this rewarding role, you’ll work closely with Year Leaders and our Student Support Manager—who oversees whole-school behaviour—to create a positive and lasting impact on the lives of our students.
Why Join Us?
Acklam Grange School is part of The Legacy Learning Trust (TLLT), a strong and growing multi-phase trust rooted in our vibrant local community. We prioritise learning and relationships, and we are passionate about nurturing both staff and students. We believe strong pastoral care enables our students to grow, achieve and it is pivotal to our inclusive culture.
We value individuals who embody these core principles:
- Strong relationships
- High expectations and aspirations
- Commitment to equality and equity
- Celebration of diversity
Commitment to safeguarding
The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. This post is subject to an enhanced Disclosure and Barring Service (DBS) check.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)Upload additional documents
If you need these documents in an accessible format, please contact the school.
About Acklam Grange School
- School type
- Academy, ages 11 to 16
- Education phase
- Secondary
- School size
- 1456 pupils enrolled
- Age range
- 11 to 16
- Ofsted report
- View Ofsted report
- School website
- Acklam Grange School website
- Email address
- humanresources@acklamgrange.org.uk
- Phone number
- 01642 277700
Acklam Grange School and Linthorpe Community Primary School converted to academies on 01 July 2018 and are co-founders of The Legacy Learning Trust multi academy trust, with a shared vision:
Placing learners and learning at the heart of all that we do
Acklam Grange School is a large, 11 – 16 urban, multi-cultural secondary school (NOR 1441) with
first class facilities in new campus-style BSF buildings. We place the students at the heart of all that we do.
We gained Teaching School status in 2017 to provide high quality training, development and support to new and experienced school staff.
We place the students at the heart of all that we do. We offer you:
• A school ranked in the top 20% of in the country for student progress for four years running.
• A school with a broad and balanced curriculum where all subjects are valued.
• National Award winner for ’Outstanding Secondary School Progress 2018’ by the Education Business Awards.
• The top performing school overall in Middlesbrough for four years running and ranked one of the top 5 in the Real Schools’ Guide of Teesside state secondary schools.
• Consistently outstanding GCSE results including 9-4 English & Maths 70%, 76% 9-4 English, 77% 9-4 Maths with 27 subjects performing above national figures.
• A nationally recognised, bespoke professional development programme – AGS Inspire.
• A comprehensive, inclusive, family working environment firmly rooted in our local community.
• A commitment to both academic and pastoral success with SMSC as a driving force and strength.
• Staff well-being package supported by a serving NHS practitioner which is nationally recognised.
• SSAT Award winners for 5 years running.
Arranging a visit to Acklam Grange School
To arrange a visit and increase the chance of a successful application email humanresources@acklamgrange.org.uk.
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