Admin Officer - Receptionist
Goffs Academy, Waltham Cross, Hertfordshire, EN7 5QW18 days remaining to apply
Start date details
As soon as possible
Closing date
2 November 2026 at 9am
Date listed
15 October 2026
Job details
Job role
- Administration, HR, data and finance
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 Hours Per Week
Contract type
- Permanent
Full time equivalent salary
- Actual Salary - £23,351 - £24,443
Pay scale
- H4 Point 6 - 9
What skills and experience we're looking for
Contract Type: Term time only
Salary: H4 Point 6 - 9
Closing Date: 2 November 2026 at 09:00
This is a role for someone who will run the school reception as a calm, professional first point of contact, manage the administration inbox and telephone system, and provide broad clerical support across the academy while making sure visitors and events follow safeguarding procedures.
About this role / why this role matters
You will be the visible face of Goffs Academy: handling incoming enquiries, maintaining clear electronic communication with families, supporting the Principal’s PA with visitor paperwork, and organising key events such as Open Evening and Secondary Transfer Evening. The job suits an organised administrator who enjoys varied tasks, a busy reception desk and occasional evening events.
What you'll be doing (responsibilities)
- Provide a professional reception service and manage the school’s administration email account and telephone system.
- Register students daily using the electronic registration system and maintain visitor sign-in and ID procedures.
- Provide routine clerical tasks: word processing, electronic filing, photocopying, mailing, stock ordering and basic data returns.
- Produce the weekly staff bulletin and parent bulletin; send catering debt messages and manage confiscated mobile phones records on Arbor.
- Support the Principal’s PA with visitor/speaker paperwork to ensure safeguarding permissions are in place.
- Plan and organise key school events (Open Evening, Secondary Transfer Evening, parents’ evenings) and provide hospitality for visitors and meetings.
- Create staff and student ID cards, manage the car park barrier/minibus key diary, and book staff training courses.
- Provide cover and support across admin teams during busy periods and attend occasional evening events as required.
What we're looking for (requirements)
Essential:
- Good standard of education (GCSE English and Maths Grade C/4 or above, or equivalent).
- Experience handling multiple requests and meeting tight deadlines; confident user of Microsoft Office.
- Strong communication and record-keeping skills, attention to detail and the ability to remain calm under pressure.
- Willingness to work occasional evenings for events and to be flexible with hours where necessary.
Desirable:
- Experience in an education setting and familiarity with school information management systems (e.g. Arbor).
- First Aid training (training will be provided) or previous experience supporting school events.
About the team or department
You will report to the Principal’s PA and work within the central administration team, providing front-of-house duties and cross-team support to ensure smooth daily operations across a large secondary school.
What we offer (benefits)
- Term-time working pattern with the published hours of 37 hours per week (7.30am–3.30pm; 3.00pm on Fridays).
- Access to a range of staff benefits including discounted gym membership and free use of on-site sports facilities, occupational health, Employee Assistance Programme, cycle to work scheme, subsidised social events and enhanced annual leave for support staff linked to length of service.
- Personalised CPD and development opportunities across Generations Multi Academy Trust.
About us
Goffs Academy is a mixed 11–18 comprehensive with around 1,600 students (including c.370 in the Sixth Form). Part of Generations Multi Academy Trust, the school has modern facilities following a significant rebuild and has been recognised for strong student engagement; Ofsted noted that “students work together exceptionally well” and are “overwhelmingly enthusiastic about school.”
Generations Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All offers of employment are subject to satisfactory references, qualifications, experience checks, medical clearance, enhanced DBS checks, social media checks, and documentary evidence showing your entitlement to work in the UK.
Please note that this role ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, you are required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Further information is available on the school’s website.
How to Apply
Please contact the HR department on 01992 624375, or by email at recruitment@generationsmat.herts.sch.uk for further details.
Previous applicants need not apply.
What the school offers its staff
About Generations Multi Academy Trust:
GMAT is a cross-phase Multi Academy Trust based in Cheshunt, currently comprising two secondaries and two primary schools - Goffs Academy, Goffs-Churchgate Academy, Flamstead End School, and Oakview Primary School. Across the piece, GMAT currently has just under 3,000 students in its care and employs just under 400 staff. From Spring 2023, the MAT opened nursery provision on the Goffs-Churchgate site, with subsidised and term-time only places for staff. The nursery is run by Ashbourne Nurseries - https://ashbournedaynurseries.com/.
All the schools are within proximity to each other and share many activities, including CPD for staff. One of the Trust’s fundamental principles is that no one school is in any way more important or successful than the other. As such, CPD and other events are rotated through all schools in the Trust, with everyone learning from and sharing with each other. This collegiate and collaborative approach permeates our Trust.
The MAT’s finances are overseen by a highly skilled Chief Finance Officer with considerable financial expertise in the private sector, plus a highly experienced Management Accountant.
The Trust deliberately created an innovative Income Generation function, and extensive lettings and business development work now takes place across all sites in the MAT.
This additional income – now yielding around £600k per annum – underpins generous levels of staffing at both schools, plus many “extras” that would otherwise be unaffordable in the current funding climate.
GMAT is a fully centralised MAT, with all our schools able to access dedicated, expert advice and support from centralised functions in HR, Finance, Income Generation, Data/Business Analysis, ICT and Estates.
The MAT is extremely clear about its daily purpose, reflected in its motto of “no set destiny for any child.” All our schools, leaders and staff believe fiercely in the life-changing nature of education and work tirelessly to that end, day in and day out. There is no set destiny for any of the children in our care; rather, we are clear that our daily work across the piece allows children to forge new futures and destinies.
Our schools are proud to be truly community-based schools, with students and staff from different nationalities, faiths and cultures and a number of languages spoken in each school. As a Trust we recognise and celebrate what makes us unique and different and acknowledge that we are also part of one community. Our aim is for everybody to feel valued and respected, and we strive hard to ensure we create a positive culture within the schools to enable this to happen.
Further information about GMAT can be found here: Welcome to the Generations Multi Academy Trust
Goffs Academy
Goffs Academy is a mixed 11-18 comprehensive academy with approximately 1,600 students on roll, including a thriving and successful sixth form. The school is also extremely popular in the local area, with an average of over 800 applications annually for the 240 places available, and significant waiting lists for places across the year groups.
Goffs-Churchgate Academy
Goffs-Churchgate Academy is a fully mixed 11-16 comprehensive school, with approximately 600 students on roll. The school has rightly established a very strong reputation for both its academic outcomes and its close-knit, nurturing community, receiving an average of over 600 applications for just 120 available places. The decision to cap student numbers at 600 is entirely deliberate, enabling us to maintain a strong sense of community where everybody knows everybody else.
Flamstead End School
Flamstead End School is a thriving primary school with approximately 480 children on roll. It has a preschool, a 60-place nursery offering 30 hours provision, and two classes per year group from Reception to Year 6. Flamstead End is also a ' Herts Therapeutic Thinking' school and seeks to understand and support children's behaviour so that they are able to learn and achieve to the best of their ability. The school is a tight knit community, with a well-established staff who care for one another and the children in their charge.
Oakview Primary School
Oakview Primary School is a one-form entry warm and welcoming primary school with currently approximately 180 children on roll. In September 2025, Andrews Lane Primary was relaunched as Oakview Primary, marking the beginning of a significant transformation under the leadership of the Generations Multi Academy Trust. This was far more than a rebrand. The change of name signaled a new identity, reflecting the ambition to deliver a higher quality of education, stronger community links, and continuously improving outcomes for all children. The school benefits from significant space, including fields and a forest. As a 'Herts Therapeutic Thinking' school, the school is committed to understanding and supporting children with their learning and achievement, within a context of deep-rooted mutual respect. One of the features of Oakview is its commitment to supporting its children and their families, and as such the school provides adult learning classes throughout the year. Staff are committed, dedicated professionals who want to do their absolute best for every pupil.
Staff Development
The Trust has an extremely strong reputation for staff development, for both teaching and support staff. Developing the next generation of school leaders, both middle and senior, plus future headteachers for those who wish to pursue this, is also a responsibility that we take very seriously. We have a full suite of staff leadership development which staff can join, be they an ECT or highly experienced colleague.
In addition to whole staff training days, we disaggregate a number of hours for training every year. This allows staff development to be highly personalised as staff can opt for the training which best meets their needs, including the opportunity to do a research project in partnership with Cambridge University. Many use their disaggregated time to coach others or to receive coaching. Moreover, there are specific training sessions for ECTs and other interested staff which run each week after school.
We also place a lot of emphasis on the job’ training and support. A thorough induction scheme is available to all new staff, and mentors/buddies are assigned to guide you through those new routines. Finally, external courses can of course be booked if, on very rare occasions, we cannot cater for a particular training need in-house.
Leadership Development
The Trust’s leadership academy encompasses both staff and student leadership development through a series of student led groups and staff leadership pathways. The staff programme specifically provides opportunities for:
- Aspiring middle leaders
- Aspiring senior leaders
All pathways are personalised for the individual and staff receive one-to-one support from a mentor alongside working on a whole school project. both support staff and teaching staff are welcome to join the leadership academy at any point in their career.
A full suite of leadership training is offered with a range of sessions including:
- Communicating vision and values
- Developing your leadership approach
- Building a high-performing team
- Supporting your team
- Leading your team day-to-day
- Quality assuring effective teaching
- Observation for improvement
- Using data for impact
- Fostering positive behaviour for learning
- Leading and managing innovation and change
Attendance to all training sessions leads to certification by the SSAT. In addition, we encourage aspirant senior leaders to take part in the SSAT ‘stepping up to senior leadership’ training programme, which includes four external sessions throughout the year. As part of the Trust’s commitment to developing future leaders, a number of the existing senior leadership team across both secondary schools gained experience through an ‘associate’ SLT position before gaining substantive leadership posts.
Trust Staff Benefits
Alongside our strong focus on outstanding professional development and promotion opportunities, we also offer a range of benefits including a competitive base salary with a tailor-made development plan aimed at enhancing your future [earnings] potential through:
- High quality, personalised CPD
- Bespoke leadership development programmes
- Subsidies for masters and degree courses
- Secondment and shadowing opportunities
- As part of our multi academy Trust, potential to work across more than one school to develop career enhancing skills and knowledge.
Access to a wide range of health and well-being resources including:
- Substantially discounted membership to Lifestyle Fitness’s state-of-the-art purpose-built gym at Goffs academy
- Free use of a range of sports and leisure facilities including a fully equipped gym at Goffs Academy
- Cycle to work scheme
- Comprehensive Employee Assistance Programme, offering wide range of services including:
- Discount portal
- Access to counselling for staff and immediate family
- Service offered 24/, 365 days a year
- Completely free and confidential service
- Professional, and fit for purpose working environments
- Occupational health
- Free flu jabs
- Subsidised social events
- Generous Leave of Absence approach
- Enhanced annual leave for support staff, increasing with length of service
- 2-weeks autumn half term
Additional financial incentives and tax-efficient benefits, including:
- Membership of Teachers Pension Scheme and Local Government Pension Scheme for all eligible staff
- The MAT adheres to the STPCD for its teaching staff
- Exam marker payment of £300 plus 2 days' paid leave to do the marking (1st year), 1 day thereafter
- Payments for staff taking weekend sporting fixtures: staff paid £200 for leading a minimum of six Saturday fixtures plus 6 weekly training sessions
- Trips allowance of £50 for each whole non-working day and/or overnight trip. A daily allowance of £50 for school trips taken over a weekend or any school holiday.
- A £1,000 employee referral scheme (i.e., Finder’s fee) for any qualifying positions that staff refer the successful candidate
- Onsite car valeting at a reduced price for Trust staff
- Supported nursery provision with Ashbourne at any of their nurseries in the Buckinghamshire, Essex, Hertfordshire, Northamptonshire, and Bedfordshire area:
- 15% discount for all Trust staff
- Term time only places are available
- A school day would be 9.00am – 3.00pm
- “sundries” would be applied to a child taking up a funded only space (e.g., 30 hours funding only).
Our Local Area
Goffs Academy is in Cheshunt, Hertfordshire. The school is uniquely situated to benefit from the many green spaces in the surrounding area, whilst also enjoying transport links to central London and other large urban areas. Lee Valley park, including the White-Water Centre built for the London 2012 Olympics, is located on our doorstep.
The journey to central London takes approximately 30 minutes by train. Close links to the A10 and M25 mean that the school is easily accessible from across Hertfordshire, as well as from north London and parts of Essex.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This job requires you to download an application form, you will be able to upload the application once complete.
CVs will not be accepted for this application.
Additional documents
If you need these documents in an accessible format, please contact the school.
About Goffs Academy
- Organisation type
- Academy, ages 11 to 18
- Education phase
- Secondary school
- Size
- 1574 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- Website
- Goffs Academy website
- Email address
- recruitment@generationsmat.herts.sch.uk
- Phone number
- 01992624375
Goffs is a mixed 11-18 comprehensive academy with approximately 1,600 students on roll, including a thriving and successful sixth form. The school is also extremely popular in the local area, with an average of over 800 applications annually for the 240 places available, and significant waiting lists for places across the year groups.
Arranging a visit to Goffs Academy
To arrange a visit and increase the chance of a successful application email recruitment@generationsmat.herts.sch.uk.
School location
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