Communication Support Worker

New City College, New City College, Redbridge Campus, Chadwell Heath Lane, Chadwell Heath, RM6 4XT

7 days remaining to apply

• Start date details

  As soon as possible

• Closing date

  3 September 2026 at 11:59pm

• Date listed

  27 August 2026

Job details

• Job role:
  • Student support, learning and progress
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time, part time: 35 hours, Full-time, term-time only. Term time runs from Mid-August to Mid-July.
• Contract type: Permanent
• Full time equivalent salary: Between £47,700 - £46,200
• Actual salary: £40,600 - 42,000 per annum

What skills and experience we're looking for

The Role:

We are looking for a dedicated and compassionate Multi-Sensory Support Worker to join our Supported Learning team. In this rewarding role, you will provide specialist support to students who are deaf, partially hearing, visually impaired and/or multi-sensory impaired, enabling them to fully access their learning and achieve their potential. Working closely with students, tutors and support staff, you will help create an inclusive learning environment that promotes independence, confidence and successful progression.

Key Responsibilities:

• Provide direct and indirect support to students with sensory impairments, ensuring full access to the curriculum.
• Use a range of communication and support methods, including BSL, note-taking, assistive technology, guiding and language modification.
• Prepare and adapt learning materials to meet individual sensory needs and advise tutors on accessible resources.
• Support students to develop independence, mobility, life skills and effective use of assistive technology.
• Facilitate smooth transitions into college life and encourage positive interaction with peers and staff.
• Deliver and promote sensory awareness training and guidance across the college.
• Provide communication and mobility support during trips, work experience placements and college events.
• Attend student reviews, EHCP meetings and team meetings, contributing to student progress and support plans.
• Maintain accurate and up-to-date student records and administrative documentation.

Who You Are:

• You hold a Level 3 British Sign Language (BSL) qualification or are working towards achieving it.
• You have experience supporting individuals with sensory impairments, ideally within an educational setting.
• You understand the challenges and support needs associated with hearing and visual impairments.
• You are passionate about inclusion and empowering students to achieve independence and success.
• You have excellent communication and interpersonal skills, with the ability to build positive relationships with students, colleagues and external partners.
• You are organised, adaptable and able to work effectively as part of a collaborative team.
• You are committed to safeguarding, equality, diversity and continuous professional development.

What the college offers its staff

What We Offer:

• Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS)
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative workingenvironment. Leading to opportunities for career advancement and professional development in a supportive setting.
• Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

We are committed to safeguarding young people and vulnerable adults, and expect all staff and volunteers to share this commitment. Offers of employment are subject to pre-employment checks, which may include an Enhanced DBS check (with a Children’s Barred List check), references, right to work, medical clearance, online searches, and other relevant suitability checks. Unsatisfactory checks may result in an offer being withdrawn.

These roles are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974, applicants will be required to disclose relevant criminal convictions and cautions in accordance with the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

Apply for the job by following the link below.

CVs will not be accepted for this application.

Additional documents

If you need these documents in an accessible format, please contact the school.

Multi-Sensory Support Worker JD 2026.pdf - 90.6 KB (opens in new tab)

About New City College

• Organisation type: FE College, ages 14 to 99
• Education phase: Sixth form or FE college
• Size: No information available
• Age range: 14 to 99
• Ofsted report: View Ofsted report
• Website: New City College website
• Email address: recruitment@ncclondon.ac.uk
• See more jobs: teaching-vacancies.service.gov.uk/organisations/new-city-college

About New City College:


New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and three language schools, we are a sector leader in further education.


Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.


Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector.


We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.


We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs.

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