Exam Access Arrangement Administrator

New City College, New City College - Hackney Campus, Falkirk Street, London, N1 6HQ

16 days remaining to apply

• Start date details

  As soon as possible

• Closing date

  27 September 2026 at 11:59pm

• Date listed

  11 September 2026

Job details

• Job role:
  • Administration, HR, data and finance
  • Student support, learning and progress
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time: 35 hours, Monday - Friday
• Contract type: Permanent
• Full time equivalent salary: Between £36,400 - £38,500 per annum
• Additional allowances:

  Inclusive of Central London Allowance

What skills and experience we're looking for

The Role:

As an Exam Access Arrangement Administrator, you’ll play a vital part in ensuring learners receive the support they need to succeed in their exams. You’ll provide accurate, efficient and professional administrative support to the Exam Access Arrangements (EAA) process, working closely with Supported Learning, MIS (Exams), and external awarding bodies. Your work will ensure that applications are processed correctly, records are maintained to a high standard, and all activity complies with JCQ regulations and College policies.

Key Responsibilities:

• Submitting and tracking Exam Access Arrangement applications across awarding bodies, ensuring all decisions reflect learners’ normal way of working.
• Maintaining accurate records on ProSolution and ensuring all documentation (including Form 8s/File Notes) is correctly stored and compliant.
• Managing the EAA inbox, triaging enquiries and providing timely responses to staff, students, parents/carers and external agencies.
• Liaising with internal teams and external stakeholders to coordinate appointments and support processes for learners requiring exam access arrangements.
• Producing accurate data and reports for internal and external use.
• Keeping up to date with JCQ regulations and awarding body requirements through self‑study and training.
• Supporting wider college activities, including occasional exam invigilation and cross‑team support during peak periods.

Who You Are:

You’re an organised, detail‑focused administrator with experience in exams or supported learning environments. You thrive in a busy setting, can prioritise effectively, and communicate confidently with a wide range of people.

You will bring:

• Experience working within a busy exams team, ideally in FE or Supported Learning.
• Strong administrative skills, including confident use of IT systems and large databases.
• Excellent written and verbal communication skills, with the ability to handle sensitive information professionally.
• A flexible, team‑focused approach and the ability to adapt to changing priorities.
• A solid understanding of data protection and confidentiality.
• Significant experience in an Exams Officer or equivalent role within Supported Learning.
• Extensive exam knowledge and confidence handling complex queries.
• Understanding of ALS funding streams.

What the college offers its staff

What We Offer:

• Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS)
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative workingenvironment. Leading to opportunities for career advancement and professional development in a supportive setting.
• Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

We are committed to safeguarding young people and vulnerable adults, and expect all staff and volunteers to share this commitment. Offers of employment are subject to pre-employment checks, which may include an Enhanced DBS check (with a Children’s Barred List check), references, right to work, medical clearance, online searches, and other relevant suitability checks. Unsatisfactory checks may result in an offer being withdrawn.

These roles are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974, applicants will be required to disclose relevant criminal convictions and cautions in accordance with the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

Apply for the job by following the link below.

CVs will not be accepted for this application.

Additional documents

If you need these documents in an accessible format, please contact the school.

Exam Access Arrangement Administrator - JD 2026.pdf - 113 KB (opens in new tab)

About New City College

• Organisation type: FE College, ages 14 to 99
• Education phase: Sixth form or FE college
• Size: No information available
• Age range: 14 to 99
• Ofsted report: View Ofsted report
• Website: New City College website
• Email address: recruitment@ncclondon.ac.uk
• See more jobs: teaching-vacancies.service.gov.uk/organisations/new-city-college

About New City College:


New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and three language schools, we are a sector leader in further education.


Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.


Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector.


We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.


We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs.

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