Family Liaison Officer
Heron Academy, London, SE24 0HZ13 days remaining to apply
Start date details
ASAP or September 2026
Closing date
24 May 2026 at 9am
Date listed
11 May 2026
Job details
Job role
- Other support roles
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 35 hours a week, Monday to Friday
Contract type
- Permanent
Full-time equivalent salary
- Between £39,216 to £41,013
What skills and experience we're looking for
London South East Academies Trust is a Multi-Academy Trust, sponsored by London SouthEast Colleges.The Trust aims to provide outstanding education and training for young people across theregion, bringing together specialist provision to provide a real alternative to mainstreameducation.MAIN PURPOSE OF THE JOB:
- The post holder will be accountable to the DSL
- To achieve the highest possible levels of attendance and well-being for all pupils at Heron Academy
- To support the Senior Leadership Team in creating lasting improvement in the quality of provision through attendance with professionalism and high expectations.
- To develop systems to ensure all key performance indicators are able to be measured appropriately on a regular basis.
KEY RESPONSIBILITIES OF THE JOB HOLDER:
- To work in collaboration with SLT on pupil welfare and attendance.
- To manage and take a lead on all multi agency working concerning pupil welfare within academy, liaising directly with SLT when required.
- To work with the Attendance Officer to monitor the attendance of all pupils at Heron Academy daily and liaise directly with SLT/ external agencies when required using relevant data to report to key personnel.
- To support the Attendance Officer in carrying out daily attendance calls, prioritising CLA, CP and CIN pupils.
- Work with the most troubled families, providing necessary support and guidance and provide pathways to specific multi agency teams.
- To work with the Designated Safeguarding Leading in monitoring all Safeguarding concerns at Heron on a daily basis, liaising directly with SLT/ external agencies when required. To include attendance at the safeguarding forum each week and providing minutes as required.
- To be an initial point of contact for safeguarding issues for pupils, parents/ carers, staff and other key stakeholders.
- To liaise with parents/ carers as point of contact for support/ welfare issues and attendance issues, including CAF and Social Care issues within academy.
- Advise the SLT/ external agencies on any action that may be required regarding any pupil within Heron Academy.
- To be available for pupils/ parents/ carers at Heron before and after school each day.
- Support induction of new pupils and their parents/ carers, including both academic and SEMH assessments, in conjunction with the therapy team.
- To attend necessary training to support CPD for their role within the academy.
- Attending all meetings both Heron Academy and externally.
Contacts & Relationships
- To work in partnership with a range of agencies and providers as appropriate to deliver an outstanding provision in regards to safeguarding pupil welfare and attendance.
- To work with the SLT on the Heron development plan and any other academy wide plans as directed.
- To attend team meetings and participate in activities that support the senior leadership team in the maintenance of discipline and ethos.
- To assist and support other members of staff to ensure the smooth running of Heron, including involvement in offsite activities.
General
- To carry out the duties and responsibilities of the post in accordance with Heron Academy policies and relevant to health and safety guidance and legislation.
- To use IT systems as required to carry out duties of the post in the most effective manner.
- To participate in performance management and undertake training and professional development as appropriate.
- To undertake other duties appropriate to the post that may reasonably be required by SLT.
- To ensure that all services within the areas of responsibility are provided in accordance with Heron's commitment to high quality provision.
- At all times carry out the responsibilities of the post with regard to Heron's Equal opportunity policies.
- Attend school-based meetings and complete relevant administrative tasks.
- Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of Heron Academy.
- Be physically fit and prepared to undertake positive handling training with all staff as required by the SLT.
- Be prepared to use, and support other staff, using positive handling techniques as a last resort in conflict management.
What the school offers its staff
Heron Academy is a SLD/ PMLD with complex needs school, committed to providing outstanding education to young people.
At Heron, we aim to enrich lives, by providing a secure, caring and supportive environment where our pupils are valued, understood, respected and challenged.
We strive to deliver a curriculum that promotes lifelong learning and stimulates pupils’ creativity through specialist technology and high-quality learning experiences in school and the community.
We believe every pupil has the right to achieve their full potential, and our commitment to a strong partnership with all stakeholders is the key to this success. We welcome you on this journey as we endeavour to provide the best quality education for our pupils.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)Additional documents
If you need these documents in an accessible format, please contact the school.
About Heron Academy
- School type
- Academies, ages 11 to 19
- School size
- 81 pupils enrolled
- Age range
- 11 to 19
- Ofsted report
- View Ofsted report
- School website
- Heron Academy website
- Email address
- isabel.murphy@lsec.ac.uk
Arranging a visit to Heron Academy
To arrange a visit and increase the chance of a successful application email isabel.murphy@lsec.ac.uk.
School location
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