14 days remaining to apply

  • Start date details

    ASAP

  • Closing date

    31 July 2026 at 11:59pm

  • Date listed

    7 July 2026

Job details

Job role

  • IT support

Visa sponsorship

Visas cannot be sponsored

Working pattern

Full time

Contract type

Permanent

Full time equivalent salary

£24,413.00 - £25,185.00 Annually (Actual)

Information Services Technician job summary

Are you passionate about technology and looking to start or develop your career in IT support? We are seeking a motivated and enthusiastic Junior Information Services Technician to join our Information Services team.

This is an exciting opportunity to work in a fast-paced educational environment, supporting staff and students with their technology needs while gaining valuable experience across IT support, network administration, device deployment, and service desk operations.

As the first point of contact for IT support across the Academy, you will play a key role in ensuring our systems, devices, and digital learning technologies are running efficiently, helping to create an outstanding learning and working environment for all.

About the Role

Reporting to the Senior Information Services Manager and working closely with the wider Information Services team, you will:

  • Provide first-line IT support for staff and students via phone, email, and ticketing systems.
  • Diagnose and resolve technical issues, escalating more complex incidents where required.
  • Support the day-to-day running of the Academy's network and interactive learning technologies.
  • Prepare, configure, and deploy PCs, laptops, and other equipment.
  • Assist with repairs and maintenance of hardware.
  • Create and manage user accounts, permissions, and access rights in line with Trust policies.
  • Maintain accurate records of support requests, IT assets, and equipment inventories.
  • Support network security, e-safety, and data protection initiatives.
  • Ensure all IT support activities are delivered professionally, efficiently, and with excellent customer service.
What We're Looking For

We are looking for someone who:

Essential Skills and Experience
  • A genuine interest in IT and technology.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and customer service skills.
  • Ability to explain technical concepts to a non-technical audience.
  • Good organisational skills and attention to detail.
  • Ability to work effectively as part of a team.
  • Experience using Microsoft Windows and common business applications.
  • A proactive and professional approach to supporting users.
Desirable Skills and Experience
  • Experience working within an IT helpdesk or technical support environment.
  • Knowledge of Active Directory, Microsoft 365, and networking fundamentals.
  • Experience with hardware upgrades, device imaging, and deployments.
  • Understanding of cyber security and e-safety principles.
  • Experience working in an educational environment.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.
Visas cannot be sponsored.
If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

View advert on external website (opens in new tab)

About St Aldhelm's Academy

Organisation type
Academy, ages 11 to 16
Education phase
Secondary school
Size
808 pupils enrolled
Age range
11 to 16
Ofsted report
View Ofsted report
Website
St Aldhelm's Academy website
See more jobs
teaching-vacancies.service.gov.uk/organisations/st-aldhelm-s-academy

A mixed comprehensive school with approximately 700 pupils on roll, in years 7 to 11.
Part of Ambitions Academies Trust and located in the beautiful county of Dorset.

School location

Similar jobs nearby

Get a job alert when similar jobs are listed

Find more school jobs in Bournemouth, Christchurch and Poole and Dorset, Bournemouth, Christchurch and Poole