Lettings Assistant

Oasis Academy John Williams, Bristol, BS14 9BU

42 days remaining to apply

• Job start date

  25 September 2026

• Closing date

  10 November 2026 at 9am

• Date listed

  29 September 2026

Job details

• Job role:
  • Administration, HR, data and finance
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Part time, full time (Can be done as a job share)
• Contract type: Permanent
• Full time equivalent salary: SCP 7-11 [Actual Salary starting at £15,345.03]

Lettings Assistant job summary

Contract Type: Permanent, Part Time, Term Time Only

Working Pattern: 25 hours per week, Mon - Fri, 16:30 - 21:30 (open to job share)

Start date: 02/11/2026 or as soon as possible

Salary: SCP 7-11 (FTE £26,403 - £28,142; Actual Salary £15,345 - £16,355 per annum)

Note: We are actively seeking to fill this position as soon as possible and encourage interested candidates to submit their applications promptly. We reserve the right to interview and appoint before the closing date should we receive a strong field of high-quality applicants. We are seeking a friendly, organised and customer-focused Lettings Assistant to support the successful operation of our thriving community lettings programme.

Oasis Academy John Williams is a modern and exceptionally well-maintained campus serving both our students and the wider community. Our facilities are used extensively by local sports clubs, community groups and partner organisations, making the academy a vibrant hub for the communities we serve.

Our campus has continued to evolve in recent years, with state-of-the-art outdoor sports facilities, including a 3G AstroTurf pitch, tartan running strip, and brand-new hardcourt netball, tennis and handball courts, complementing our existing sports hall, dance studio and fitness centre. These outstanding facilities attract a wide range of users and provide exciting opportunities to strengthen community engagement. 

As a Lettings Assistant, you will play a key role in delivering an excellent experience for our customers and community users. Acting as a key point of contact, you will support the day-to-day operation of our lettings programme, ensuring bookings run smoothly and helping local clubs, organisations and community groups make the most of our outstanding facilities. Through your work, you will help maintain the high standards that make our academy a destination of choice for community use.

Your responsibilities will include:

• Providing exceptional customer service to hirers and visitors, both in person and through telephone and email enquiries. 
• Managing bookings and lettings administration, maintaining accurate records and ensuring procedures are followed effectively. 
• Raising invoices, monitoring payments and supporting accurate financial administration. 
• Preparing rooms, sports facilities and equipment for use, ensuring all spaces are ready for community activities and restored afterwards. 
• Maintaining safe, secure and welcoming facilities through effective site security, health and safety compliance, and high standards of presentation. 
• Responding to customer queries and resolving issues professionally and efficiently. 
• Monitoring the condition of facilities and equipment, reporting maintenance issues and supporting the upkeep of the site. 
• Working collaboratively with colleagues across operations, facilities and administration teams to deliver an excellent service. 

What you will bring

We are looking for someone who enjoys working with people and takes pride in providing exceptional customer service

You will have:

• Strong communication and interpersonal skills. 
• Excellent organisational and administrative abilities. 
• Confidence using IT systems, including email, Microsoft Office and Excel. 
• A proactive and customer-focused approach. 
• The ability to work independently and as part of a team. 
• A flexible and adaptable attitude in a busy environment. 
• A commitment to maintaining safe, secure and welcoming facilities. 
• A genuine enthusiasm for supporting community engagement. 
• A commitment to safeguarding and promoting the welfare of children and young people. 

Why join Oasis Academy John Williams?

This is an exciting opportunity to work in a modern academy environment with outstanding sports and community facilities. You will be at the forefront of developing and maintaining strong relationships with local organisations, clubs and community groups, ensuring our facilities continue to be widely used and valued. 

If you enjoy working with people, providing excellent customer service and being part of a team that is passionate about community engagement, this role offers the opportunity to make a genuine impact while working in a welcoming and supportive academy. 

Our offer to you

When you join the John Williams team, you'll benefit from:

• Access to outstanding sports and leisure facilities, including free use of the academy gym. 
• A defined benefit pension scheme.
• On-site parking. 
• The opportunity to play a key role in connecting the academy with the wider community and supporting community transformation. 

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks and a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis Community Learning ethos. Oasis Community Learning supports Equal Opportunities Employment.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Oasis Academy John Williams

• Organisation type: Academy, ages 11 to 16
• Education phase: Secondary school
• Size: 858 pupils enrolled
• Age range: 11 to 16
• Ofsted report: View Ofsted report
• Website: Oasis Academy John Williams website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/oasis-academy-john-williams

Oasis Academy John Williams is a secondary academy in South Bristol which currently serves just over 880 young people. We are housed in a modern new build [opened in September 2010] with a host of subject specialist rooms and in December 2016 we further enhanced our facilities with a state of the art AstroTurf and tartan-running strip. The Academy is part of the Oasis South West Cluster which has three established secondary schools ( John Williams, Brislighton and Brighstowe) and two additional new start up Free Schools ( Daventry Road and Temple Quarter) opening very soon. Our last Ofsted inspection was in September 2017 where we were again judged to be a ‘Good’ school with ‘Outstanding’ Leadership and Management. Our student population is 84% White British, 15% SEN, 43% Disadvantaged and 32% FSM. We are proud to be the school of choice for so many in our local community and we have been heavily over-subscribed for the past seven years. We have a strong, supportive staff team committed to raising standards for all our students. Our centrally planned and knowledge-rich curriculum is implemented through evidence-based T&L, rooted in the science of learning and principles of Rosenshine. You will be at the forefront of education technology through the Oasis Horizons project which includes the use of 32GB 8th generation Wi-Fi enabled iPads by all staff and students.

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