Welfare Officer / Student Services Admin

Queen Elizabeth School, Luton, Bedfordshire, LU2 9AG

25 days remaining to apply

• Start date details

  ASAP

• Closing date

  30 June 2025 at 12pm (midday)

• Date listed

  2 June 2025

Job details

• Job role:
  • Pastoral, health and welfare
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full-time equivalent salary: £22,854.00 - £24,771.00 Annually (Actual)

Welfare Officer / Student Services Admin job summary

Be part of our journey…

Since relaunching in September 2021 with a new name and a new ethos, Queen Elizabeth School is quickly establishing itself as a centre for excellence. We are on a mission to “empower our students to achieve academic excellence through aspiration and innovation”. With the support of a highly ambitious leadership team and surrounded by colleagues who are passionate about the whole student experience, and with our new sixth form, QE6 opening in September 2023, now is a fantastic time to join our forward thinking school.

Whatever their role in the school, all of our colleagues share a passion for learning and working with the next generation.

Situated on the Hertfordshire/Bedfordshire border and close to the market town of Hitchin, the school also benefits from being within 5 minutes drive of idyllic countryside locations, yet being 5 minutes from the M1 and London Luton Airport.

We are now looking to appoint a Medical & Student Services Officer to join our team. This is an essential role in the school to ensure that students’ welfare is prioritised and prevent medical needs or attendance being a barrier to students’ achievement. The successful candidate will be responsible for managing the attendance strategy for the school, implementing procedures to address attendance concerns and supporting the welfare officer to manage the medical and first aid requirements.

Find out more about Queen Elizabeth School, from the voices of our school community here https://www.qesluton.co.uk/Choose-QES/.

We welcome visits from all prospective staff to Queen Elizabeth School.

To arrange a visit or book a telephone conversation to discuss the role further, please contact hr@qesluton.co.uk

Key duties

Provide emergency and routine first-aid to pupils, staff and visitors, including use of epi-pens and prescribed medication as per parental consent.  Support students with medical needs and disabilities

Respond to health-related incidents calmly and professionally. 

Communicate professionally with parents during medical incidents and provide advice where needed

Supervise pupils self-administering medication and monitor those with ongoing medical needs.

Maintain and update consent records for administering medication.

Contact parents regarding pupil illness or injury in line with protocol

Record all medical room visits, treatments and incidents promptly and accurately. 

Provide admin support including data entry, filing, photocopying and mail distribution.

Ensure all work is compliant with safeguarding, equality and health and safety legislation.

Provide a professional, friendly and helpful reception service - in person and by phone.

Office and general duties

The successful candidate will

Share our values of ambition, integrity, determination and kindness

Hold an absolute commitment to exceptional standards

Be a consummate professional

Be a team player with an understanding that excellence can only be achieved by working together

QES staff all benefit from

Working in a state of the art building with outstanding IT, sporting and performance facilities

Excellent opportunities for progression- we will always seek to promote from within in the first instance

Outstanding professional development opportunities, both from our internal CPD programme and through our partnership organisations

Season ticket loan

Use of our on site fitness suite

Bike to Work Scheme

Opportunities to support extra curricular activities domestically and internationally

Ample staff parking and excellent transport links

Subsidised staff accommodation available

Start date: ASAP

Salary: Actual £22,854 to £24,771

Job Role: Permanent, Full-time, TTO & Training Days

Hours: Full time hours between 7.30am and 5.00pm to be agreed.

Recruitment Timeline:
Position advertised: 02 June 2025
Closing date for applications:30th June 2025
Final Shortlisting: To Be Confirmed
Interviews: To Be Confirmed

We reserve the right to interview and appoint a suitable candidate before the deadline date.

Safeguarding

Queen Elizabeth School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service. We are an equal opportunities employer.

The Department for Education (DfE) has set out statutory guidance ‘Keeping Children Safe in Education’ for schools and colleges on safeguarding.

Safeguarding is defined in paragraph 4 as: “Protecting children from maltreatment; preventing impairment of children’s health or development; ensuring that children grow up in circumstances consistent with the provision of safe and effective care; and taking action to enable all children to have the best outcomes.”

The definition of 'children' includes everyone under the age of 18.

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Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs are not accepted.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

About Queen Elizabeth School

• School type: Local authority maintained school, ages 11 to 18
• Education phase: Secondary
• School size: 1186 pupils enrolled
• Age range: 11 to 18
• Ofsted report: View Ofsted report
• School website: Queen Elizabeth School website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/queen-elizabeth-school-luton

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